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When I share screen a little blue box always appears

New Here ,
Apr 17, 2020 Apr 17, 2020

Whenever I share my screen a little blue/purple box appears low down in the centre of the screen. I'm on a Mac. I can't get rid of it - it's been like this for years. You can see what it looks like in the attached screenshot. That's what it looks like to anyone watching the webinar. I can't find anything about it online.

987
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correct answers 1 Correct answer

LEGEND , Apr 17, 2020 Apr 17, 2020

That is an occlusion box that is obscuring something on your screen that you didn't opt to share. It could be a transparent box (I think Macs have the display for volume levels there) that is causing that. Try doing Desktop sharing instead of Window or Application sharing and that should disapper. Just remember that anything you are looking at on your screen is seen by everyone in the room.

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LEGEND ,
Apr 17, 2020 Apr 17, 2020

That is an occlusion box that is obscuring something on your screen that you didn't opt to share. It could be a transparent box (I think Macs have the display for volume levels there) that is causing that. Try doing Desktop sharing instead of Window or Application sharing and that should disapper. Just remember that anything you are looking at on your screen is seen by everyone in the room.

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New Here ,
Apr 18, 2020 Apr 18, 2020

Thank you for your clear-worded help! I used desktop mode and the occlusion box disappeared. I can't find out what is causing it in application sharing mode, bur this solves it for me 🙂

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Community Expert ,
Sep 01, 2021 Sep 01, 2021

Hi,

 

I'm getting this across my entire screen.

 

If I share desktop, it shows my wallpaper.

 

Any ideas?

 

tia

mj

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New Here ,
Oct 11, 2021 Oct 11, 2021

Having exactly the same problem as you. It's incredibly frustrating. Would appreciate any help.

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Community Expert ,
Oct 11, 2021 Oct 11, 2021
LATEST

I've reverted to using my PC @Sonya5EF4 ,

 

Simply does not work on my Mac.

 

And the help content is very, very old. Thus irrelevant.

 

Terrible pity

 

mj

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