Elements from Essential Graphic Export directly from Premiere Pro but not from Media Encoder

[angelog272]

I have an essential graphic template in my project. When I export directly from Premiere Pro, it is fine. When I export via Media Encoder, one of the elements is missing. Please see photo.

I have cleared the Media Cache Database in ME.

PP 25 b61

ME 25 b54

I've had this same problem using the plugin for Insta360 - where I can export 360 clips correctly directly from PP but not via ME. Any suggestions appreciated.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[angelog272]

thank you.

[kglad]

(no problem.)

[Theresa Rostek · Accepted solution]

Hi @angelog272,

We had a fix for a similar issue, can you open your project in Premiere Pro beta and render via Media Encoder beta and see if the issue resolves?

Thanks,

Theresa