Adobe Creative Cloud - Projects Folder Access Issues

[Dyme23321460155e]

Some projects were shared with me through Adobe Creative Cloud. I am unable to view them in my "Projects" folder via my personal Adobe Creative Cloud app. Does anyone have an idea about what could be causing this issue? Any help would be much appreciated!

[kglad]

both should update their cc desktop app and retry sharing 

[Kalvyn Rasquinha]

Hi @Dyme23321460155e . I've passed this along to the team that works on this.

In the interim, do you have multiple profiles associated with the same email address? If so, it's possible that it got shared with a profile different than the once you're currently signed in with.

[Fernando Centurion]

@Dyme23321460155e  can you provide some additioanl details?

* Can you see these project when you go to www.adobe.com? 
* Can you redirect to those projects form the invite notifications you recieved? whether it's the bell icon inside the application or the email notification.