The official community for the Creative Cloud desktop app.
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In the last several Creative cloud app updates, Adobe seems keen on badgering us with their new features and products. News Flash! we already bought the product, stop trying to sell us. All the pop-ups are just a time-sucking annoyance. Maybe the software and marketing people at Adobe have lots of time to kill, but those of us paying for the product just want to use it to get our work done. There needs to be a preference setting in every CC application to turn-off current and future feature and marketing pop-ups and introductions.
I can’t find an original photo and the virtual duplicate that I created. After I clicked on “Create Virtual Copy” both the original and the virtual copy have disappeared. But the number of images in the folder indicate that they are both in there. I can’t see them. Where would I find them?
In version 2026.001.21691 of Acrobat, a new bug has occurred which prevents Windows 10 machines from sleeping. Once you have chosen, “Edit Using . . . Adobe Photoshop,” the computer will no longer sleep until Acrobat is completely closed. Closing Photoshop has no impact on the bug.The Windows powercfg utility reports that it is msedgewebview2.exe which is preventing the sleep: PS C:\Windows\system32> powercfg /requestsDISPLAY:[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\150.0.4078.83\msedgewebview2.exeVideo Wake LockSYSTEM:[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\150.0.4078.83\msedgewebview2.exeVideo Wake LockAWAYMODE:None.EXECUTION:None.PERFBOOST:None.ACTIVELOCKSCREEN:None.
I went to do some work on Photoshop this afternoon and I no longer have Photoshop as part of my Creative Cloud package. If I click on ‘Install Photoshop’, it’s trying to get me to pay extra. I am fully paid up for my Adobe subscription, with my last payment being made on July 28th. What’s going on?
When installing plugins, they do now appear under the list of plugins in adobe premiere (or probably anything else for that matter). I found the reason to be that my path includes non ASCII characters due to my automatically created “Users” folder using my name. This fixed the issue for me: In %APPDATA%\Adobe\UXP\PluginsInfo\v1\premierepro.json, replace the username segment with the folder's 8.3 short name — here, my non ASCII username becomes ASCII. The short name is pure ASCII, so it survives the bad decode and Windows resolves it to the same directory. Retrieve it with Scripting.FileSystemObject's ShortName, and write the file back as UTF-8 without a BOM.Suggested fix:Decode premierepro.json as UTF-8 when reading it, matching how the installer writes it. Two changes would also make the failure diagnosable if it recurs: surface a load failure in the UXP Plugins panel rather than only in the log, and log the byte sequence alongside the decoded path, since a mojibake path containing a
How do I install the Creative Cloud Desktop app in another language? The default install is in the system default language.Another particularly annoying feature of Adobe is that it confuses Brazilian Portuguese with Portuguese. These languages are quite different and I always have to manually change all applications to English instead. Ideally there should be a Portuguese from Portugal (pt-pt) version available. If this is not possible, do not assume that a Portuguese system will use PT-BR by default instead. Believe me it is really annoying for a lot of people I talk and work with here in Portugal but also in other countries who speak Portuguese but not Brazilian Portuguese.Many thanks
När öppnar InDesign måste vi alltid ändra typsnitt, varför? Vi har installerat de fonter vi önskar och har redan dessa i vårt system, men måste ändå byta. Önskar våra fonter som standard.
CC launcher stuck on loading screen My CC launcher has been stuck on the loading screen every time I try to open the app. This has been going on for days.However, my other installed Adobe apps, like Photoshop, seemed to be working before I uninstalled them. Still, I couldn't uninstall the launcher without uninstalling the other Adobe apps on my PC, so I uninstalled all the Adobe apps first, then the launcher. When I reinstalled the launcher, the problem was the same. It's stuck on the loading screen, but I can't reinstall the apps because it redirects to the launcher, which is stuck loading.Now I don't have a working launcher, and I don't have my Adobe apps either. Please, if anyone knows how to fix this problem, leave a comment below. I use Adobe every day for work.Thank you for any advice! 💔
Glitch 1: tried to edit ‘describe your bug’, and it completely erased the information I put in already.Glitch 2: CC updates are so slow, they even seem to time-out and just sit there at the same percentage for days, or until I cancel them. When I cancel, they say cancelling, and stay stuck cancelling, sometimes indefinitely, even with restarting CC or my computer. I then can not try to update the app again, or update any other apps. I currently have 10 updates I can not do. I have tried all resources at Adobe, been told by Apple and online forums that many have this problem, and that CC affects iOS functionality. people pay a lot to use Adobe apps, Adobe needs to do better. Tahoe 26.5.2, MacBook Pro M2 2022, Adobe CC 6.9.1.1.3, no non-adobe app issues.
Any Ideas why my CC Desktop App is completely blurred suddenly?It sharpens suddenly in some areas when i move my mouse over buttons etc..i tried like all the available graphic settings there are - it does not change anything.Windows11 latest version, nvidia card, drivers up to date
Whenever I paste in a file, whether it's a pdf or a picture, InDesign freezes up and I have to force quit out and restart. Sometimes that helps the issue for awhile and other times it just keeps freezing up over and over again.
Erreur 403 lors de l'installation/mise à jour d'InDesign Beta sur macOS.Voici tout ce que j'ai déjà tenté, sans succès — l'erreur 403 persiste à chaque étape :Fermeture complète de Creative Cloud (Quitter + vérification Moniteur d'activité) et redémarrage du Mac Reconnexion complète au compte Adobe dans Creative Cloud Desktop Recherche manuelle des mises à jour depuis Applications → Autres actions → Rechercher les mises à jour (pas "Réessayer") Réinitialisation de Creative Cloud (raccourci Cmd+Option+R) Réparation officielle via le Creative Cloud Uninstaller (option "Réparer") Nettoyage ciblé avec le Creative Cloud Cleaner Tool, en sélectionnant uniquement InDesign Beta (aucune autre application Adobe touchée) Désinstallation puis réinstallation complète et propre d'InDesign BetaRésultat : erreur 403 systématique à chaque tentative, y compris après une réinstallation neuve.Que faire ? merci de votre retour
Dear Adobe, My aim is to work with you to identify the cause/s the issue related below so that Adobe can provide a solution to prevent it happening again, most specifically to prevent this happening to anyone else. The Sequence of EventsOn Wednesday 12 August 2026 at approximately 17:00 BST opened my MacBook Pro and straight away initiated an update to the Mac OS , from 26.5.2 to 26.6.1, through the System Settings panel. Immediately after the update was completed I noticed that two applications were missing from the Dock, with two question marks in place of their icons. See screenshots below. Thinking that the links between the Dock and the applications were broken I opened the Applications folder only to find that both of the applications were missing. I conducted a Spotlight search of my internal drive but it was clear that they had been removed from my internal drive. I then checked the Bin (Trash) to see if they had been moved there but, once again, they were absent. I then w
Bring back the photostack feature from Lightroom Classic into Lightroom CC. Add a XMP file per folder to store such information
falla conexion lightroom
Was trying out the "convert to vector" feature and uploaded a file to convert. The AI assistant gave me the location of where it saved the file. It wasn't there. After a few more prompts, I had it saved in a new folder in my CC files and it was there. But I then asked why the other file wasn't showing up in my CC files. The assistant responded that the file was saved in a temporary storage location that is not a user-accessible folder. Not sure if this exactly a bug but is misleading.
Hi. I have a MacBook Pro running Sonoma and bout a week ago, I started having an issue with high CPU usage from the Creative Cloud Core Service. It is running at around 100% of my CPU when I check it on activity monitor. Doesn't matter if I'm running an application or not. I've tried restarting, quitting the process, and reinstalling CC.
For Thai users, especially considering that Thai is spoken by a large number of people, it is quite disappointing that Thai is still not available as a language option for the user interface. I strongly believe that Thai should be added as an interface language, and we hope to see it supported soon.
I’ve also tried everything (re login, reinstalled,...)
Acrobat 2d measuring tools 'snap to point' options not working. This has recently stopped working (Aug 2026). It's not just my version either, it's also stopped working for everyone else I have spoken to who uses this tool.
I need the installer for an older version of Photoshop and After Effects—one that my macOS supports. I’ve tried installing via Creative Cloud, but it fails with the error:
Since the team needs a huge bunch of people arguing and voting, maybe “just another request” will do.I can’t afford replacing my whole workstation, I have friends in the industry that don’t have this money either, and they use microsoft only for the Adobe suite (photoshop, illustrator or indesign, mostly).We pay for your product, and our workstation’s OS should not be an accessibility issue.You already support Mac and Windows. Linux is just a few steps further.We’re using Adobe suite mostly because, so far, other products are “not enough” (yet, be aware of that).If you don’t keep up with the pace where it’s going, people will migrate to another tool.I already have some friends that ditched Photoshop in favor of Affinity (and it’s FREE dang it). The change was hard, but they made it. Entire companies did, which is quite impressive too.On my side, I’m planning to work on requesting the Affinity team to make changes that will make it “closer” to how Photoshop works, for now, because it’s
Direct na het openen van een bestand stopt Photoshop.Ik werk op een iMac macOS 15.7.9
I've just noticed Photoshop has disappeared from my installed apps, if I scroll down to all the apps it says 'install' for Photoshop. It is already installed and I still use it but according to Creative Cloud it is not installed?
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