Questions

CC launcher stuck on loading screen My CC launcher has been stuck on the loading screen every time I try to open the app. This has been going on for days.However, my other installed Adobe apps, like Photoshop, seemed to be working before I uninstalled them. Still, I couldn't uninstall the launcher without uninstalling the other Adobe apps on my PC, so I uninstalled all the Adobe apps first, then the launcher. When I reinstalled the launcher, the problem was the same. It's stuck on the loading screen, but I can't reinstall the apps because it redirects to the launcher, which is stuck loading.Now I don't have a working launcher, and I don't have my Adobe apps either. Please, if anyone knows how to fix this problem, leave a comment below. I use Adobe every day for work.Thank you for any advice! 💔

On windows 11, every time I open the Adobe Creative Cloud desktop app, it asks me to set my cookie settings. Despite doing this, and the app confirming the cookie settings have been saved. It asks me again each and every time I reopen the app.  How do I stop the app nagging me for cookie settings?

HI I am trying to uninstall creative cloud from a Mac but when using the uninstaller I get a message "Couldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it."I then check my installed Apps from the list in the Creative Cloud menu bar and there are none installed. So what am I supposed to do? I do however have some installed on another machine is that a factor? I only want to uninstall creative cloud from one machine and not the other.-Ian

NA

Ich bin mit meinem System inkl. der Creativ Suite 6 auf meinen neuen Laptop umgezogen und habe die Suite auf dem alten Gerät auch deaktiviert. Trotzdem zeigen mir die Anwendungen an, dass bereits zwei Geräte mit meiner Seriennummer angemeldet sind und auf dem neuen Laptop wird die CS6 so auch nicht aktiviert. was muss ich tun damit die suit auf meinem neuen Laptop aktiviert wird?

Every time I open the CC desktop app, it asks about cookie settings even though they're already set.

Hi everyone! Can somebody help me with this Topaz Gigapixel issue in Photoshop?Topaz Gigapixel used to work perfectly fine in my Photoshop, but now it keeps showing an error whenever I try to use it.Here’s what I’ve already checked and tried: ✅ Checked compatibility — everything seems fine. ✅ Updated my graphics card drivers. ✅ Updated the applications. ✅ Checked my internet connection and storage space. ✅ Tried uninstalling and reinstalling. ✅ Tried logging out and logging back in. The weird thing is that my friend tried using my account on their PC, and Topaz Gigapixel worked perfectly fine there. However, it still doesn’t work on my PC.I can’t figure out what’s causing the problem since it works on another computer using the same account.Has anyone experienced the same issue or knows how to fix it? Could it be a problem with Photoshop, my PC settings, or something else?I’d really appreciate any help or suggestions. Thank you! 🙏

I’m getting Adobe Max notifications when I only chose to receive app updates and fonts.Super annoying! How do I stop the marketing notifications?

打开Creative Cloud，进入后还是不能下载  点击试用或者购买，提示：發生問題 載入此頁面時發生問題。 

Across the Adobe apps I use I am constantly harrassed with endless notifications similar to the one below to use services and features. Is there any way to perrmanently gag Adobe apps? As far as the tiny fraction that might be useful, I don't even care about missing them if I could have blissful peace using the apps I'm {over}paying for. I tried shutting off notifications under Account | Notifications in the Creative Cloud Desktop app, I don't doubt that might have disabled hundreds  of notifications, but I 'm still bombarded with distractions whenever I open an app. Thanks  

Bij openen creative cloud desktop verschijnt steeds bij tab start 

So this is extremely frustrating. Even though in the desktop application I have every automatic update option turned off in preferences, in the background it will automatically uninstall older versions and install the latest versions. I don’t want this happening in the middle of a project. The stupid thing simply will NOT keep the old versions. The version installed is 6.10.0.252.3Anyone know of a solution besides to stop using buggy Adobe products?

So this is extremely frustrating. Even though in the desktop application I have every automatic update option turned off in preferences, in the background it will automatically uninstall older versions and install the latest versions. I don’t want this happening in the middle of a project. The stupid thing simply will NOT keep the old versions. The version installed is 6.10.0.252.3Anyone know of a solution besides to stop using buggy Adobe products?

Why the hell I have receiving code 224 on my PS when I paid my subscription Annually?

Why the hell I have receiving code 224 on my PS when I paid my subscription Annually?

Help me.

Hallole, ich habe Photoshop für PC heruntergeladen. Nach dem Doppelklick erscheint ja die Creative Cloud-Applikation.Wenn ich dort mit dem Mauszeiger reinfahre, wird der Zeiger zu einem Verbotszeichen. Ich kann nichts auswählen, geschweigedenn meine E-Mail-Adresse eingeben um mich anzumelden.Hatte das schon jemand und weiß, was ich falsch mache? Grüßle und dankeMary

My adobe creative cloud does’t show the beta tab. Although I reupdated the cloud version and delete cache.  What should I do to install photoshop beta?  

Hello, So I installed Creative Cloud Desktop and went through normal procedures, continue and etc. Then it took hours to load and it said that CCD is taking longer than usual to load. After that it takes another few mins and hours and it would say that CCD is taking longer than usual to load, either relaunch or restart your laptop. I already did that multiple times, quite a few times already. So much to the point, I rebooted my pc and when i installed it again. It didn’t work. Repair gui showed up, repaired it and still didn’t work. I tried eveything even asking AI how to fix it. Even with a new install it wont even work?. Need help ASAP. Thank you very much. 

I’m seeing this for the 1st time. Also, I’ve got nothing in my Libraries to sync.  

Whenever Creative Cloud detects that one or more of my Adobe apps need to be updated, it triggers my laptop to restart with no warning. It happens every couple of months, or whenever Photoshop or InDesign have an update. My laptop suddenly restarts while I’m in the middle of work, with no notification. I then go to Creative Cloud and can see that there are updates available for an app. Installing the updates doesn’t make it restart.How do I stop this from happening?? It is very frustrating. I have reinstalled all apps and Creative Cloud app, but still happens.Laptop was new in January and it has been doing this since. I already had to upgrade the RAM because Photoshop and InDesign for some reason couldn’t cope with 16GB.HP ProbookAMD Ryzen 7 7730U32.0 GB (31.3 GB usable)64-bit197 GB of 477 GB usedWindows 11 Business version 25H2