Questions

Hi everyone,I’m using a Microsoft Surface Laptop 7 with Snapdragon X Elite (Windows 11 ARM 64-bit) and I’ve been running Adobe Creative Cloud, Photoshop, Illustrator (beta), and Lightroom without any issues until last week.Since a recent Windows update or possibly an Adobe update, none of the apps will launch anymore – not even the Creative Cloud Desktop app itself.When I try to start Creative Cloud (or Photoshop), I immediately get the following error message:“The application was unable to start correctly (0xc000007b). Click OK to close the application.”Here’s what I’ve already tried – unfortunately without success:Completely removed all Adobe components using the Creative Cloud Cleaner Tool (option 1 = “Clean All”)Restarted the systemVerified that the correct Microsoft Visual C++ 2022 Redistributable (ARM64) is installed (and removed all x64/x86 versions)Ran sfc /scannow and dism /online /cleanup-image /restorehealth to check system filesRe-downloaded the Creative Cloud installer and

Hello! We have noticed on a few users that the Plugins tab in Stock & Marketplace is empty. Screenshots provided. One with, one with out. Any reason why we cannot see plugins?

The 'Remove older versions' function doesn't work. In fact, I don't know if I've ever seen it work. What I'd expect is that the 2025 version is uninstalled when the 2026 version is installed.However, this is not the case. I have auto-update enabled but now have 2025 and 2026 versions installed.The same behaviour happend with 2024/2025 versions. 2022 Macbook Pro 16" Apple M2 ProMacOS Tahoe 26.0.1Creative Cloud Desktop 6.8.0.821

Hello. I am working on a file that I haven't opened in a few months and it has broken links. When going to relink all instances of the missing files, the links panel closes and the libraries panel opens. I don’t have my file assets saved in a library, they are saved to a corporate cloud that I access on my desktop. I can’t seem to find my local files when relinking files. Has this system changed recently? Are we being forced to use Adobe libraries?  Dumping 4 tb into Abobe Cloud is not an option.  Thanks in advance. EDIT> Blast, it would seem I was trying import from libraries. This function is working normally, my issue is resolved,

So i installed ACC for the first time about a week ago and i game alot on my pc,i noticed that my ping got higher than usual not in just one game (fortnite, apex, rainbow six), then i noticed that the default servers in my games have changed automatically, after trying some solutions nothing worked even going to the old servers, then i reinstalled my windows and everything is normal, my ping is fine the default servers in my games are back to normal, then i said let's download the ACC again to and lo and behold i have the freaking same problem again. Anyone had the same issue, and is there any fix for it.

How can you tell if Creative Cloud is installed but was never used looking at the machine it is installed on for a windows box only. Log file , Registry entry etc..

Hi y’all,I noticed that my cloud app is constantly sending and receiving data even with no Adobe app running.Does it means there is some data sending/receiving?Also the Adobe apps are very slow and it even affect third parties app.I did all uninstalling, cleaning and reinstalling with no better situation.Also I cut of auto notifications and updates with no results.here is my configOld but still working…Will I be required to install Tahoe??Thanks for advicesBestDidier 

Please Help! My subscription changed from student to normal payment and since that happened i am unable to add media or download shorts in Adobe express?

Hi everyone, could someone please tell me the folder where the CC App Manager downloads updates, places them, installs them, and then immediately deletes them? Thanks a lot.

Warum kommt diese Fehlermeldung und das rote Schild am Desktop? 

I am writing to address Adobe’s recent policy change regarding the Creative Cloud individual subscription, which now limits access to a single device at a time. This change is disruptive, deceptive, and blatantly exploitative.What HappenedFrom Adobe’s chat support:“After the update, the individual subscription can only be used on a single device at a time. Individual subscription is for personal use for the users. To access the subscription on multiple devices at the same time, we have Teams subscriptions.”For years, individual subscriptions allowed users to work on up to two devices simultaneously—a feature many of us relied on for our workflows. This update removes that ability, with no prior warning, and pushes users toward the more expensive Teams subscription.Why This Change is UnacceptableContradicts Adobe’s Past PoliciesAdobe has long marketed individual subscriptions with the ability to install and work on two devices simultaneously. Here’s a quote from previous policy document

No pueden descontinuar un programa que utiliza tanta gente. Ninguna de las cosas que ofrecen lo puede reemplazar.

Often when I am putting together a video project in Premiere Rush, I’ll get to a point when the playback goes black and I cannot see the video anymore.  I can hear the audio just fine, but the screen is black throughout the entire project.A couple of things about this issue:I’ve noticed that this tends to happen once I begin inserting titles and/or overlays to my videos. If I shut everything down and walk away for a long time (12-24 hours) it may work when I come back.  However, it often happens again shortly after I begin working on the project again. The videos that this happens to range anywhere from 30 seconds to 10 minutes.  Right now I have 4 videos that are under a minute each that has this happening.I’m not a professional video or audio anything.  This is just a fun thing that I do on the side.  That said, I don’t always have a lot of time so when this happens and my editing is essentially shut down for a day it is a real bummer. Any thoughts on how to keep this from happening?

Hi!I'd appreciate some help on an issue I keep experiencing for years. The problem is that after every major update to Photoshop, Lightroom and Lightroom Classic, the settings (or should I say "preferences") in these apps get reset to their initial state. It means that after single update I have to manually restore all my settings to the desired state and I must say it takes quite some time to do it for all the apps I use. To take Lightroom Classic for example, it means that after every update I open the app and it looks like it was just freshly installed - all my develop presets, export presets, app settings, interface settings are gone, reset to initial state. It's extremely inconvenient and I'm wondering if I'm the only one experiencing such problems.I would greatly appreciate some feedback from those who may know something about it, because I didn't manage to find a solution for this and at this point I'm just a bit desparate.

Hi,I have a 345.64Mb/s download speed fibre connection, and installing apps is becoming very, very hard due to the speed of Adobe Servers.I've been trying to get Photoshop, but it is taking as long as more than two hours to get 50% done.Network is perfectly working...Thanks!  

I am currently experiencing an issue with downloading Adobe applications through the Creative Cloud. The download progress has been slower than usual, often getting stuck at 1%. The Creative Cloud application also displays a warning message stating, "Progress is slower than usual. We're working on resolving this issue."I have verified that my internet connection is stable and running at normal speeds, so I believe the issue lies with the Creative Cloud downloader itself. Despite multiple attempts to restart the download, the issue persists.Could you please provide any guidance or steps I can take to resolve this? Any assistance in addressing this slow download issue would be greatly appreciated.

I search online and every corner of web is telling me Adobe is not supporting flash player anymore. But why am I seeing Flash Player.app in my computer. I did not install the flash player and it is definitely installed by creative cloud. I cannot find any flash uninstaller in my computer. How can I uninstall it safely. I do have two Flash Player.app on my computer.  

I can't download Neural Filters (Mac mini M4, Tahoe 26.2, PS27.3)... a download icon appears very briefly, but then closes again automatically without any error message.I see that this exact problem has been asked about many times, but I can't find a solution for my case, tried everything. I am the only user of the Mac, so I have all the rights... I have also tried different connections, but it just doesn't work… Has anyone an idea?thank u in advance

Different functions in the neural filters cause a fault and a message that the filter is being disabled. Also the camera raw functions don't work properly and causes my ZZPC to freeze

How to resolve it? I have spent more than 2 hours thus far, but nada. Unable to fix it. I'm on a MacBook Pro computer with 16 GB of memory.What gives?Thanks!-Ron 

Adobe error: 206 "Server disconnection" fix   This article explains HOW to fix this and WHY this error occurs. The fix is aimed at Windows (Win10) users, which tried ALL official- and community troubleshootings but none of them worked.   Issue: Adobe is NOT able to connect to its' servers, either in the creative cloud, during log-in or log-out, during startup of an Adobe product.   Result: You are not able to open, un-/install products, sign in/out.   Cause: (according to official Adobe troubleshooting) faulty firewall settings - but this is almost never the case. Real causes m̀ight be: Adobe-IP addresses blocked by network, proxy-settings that block Adobe access, Adobe-IP addresses on a local host blacklist.   You can read the TL;DR directly, or head over to the "Identify the issue" section.     TL;DR   the quick fix: Open the "hosts" file on Windows10 with a text editor (like windows notepad, microsoft word, etc.) under this path:  C:

This year my Intel Imac (really powerfull) started slowing down (adobe only). Ok, it was time to change.I just bought the Mac MINI M4Pro. And yes, it is fast. But my mac is too hot in my first day. I quit the CC app and now it is normal. I dont have any app opened. I is using a lot of memory. I am also facing bugs running Design (It crashes). And the installed apps does not show in LaunchPad (AI, PS, IN).Tested in m1 Imac, with Tahoe. Now i am using Sequoia. So it is not the OS.Come on Adobe. These apps didn`t change that much in the past 10 years. The core is the same, answer the machines are 10X faster. Same files are running smoothly in Affinite in my 2015 Imac.Something is wrong.

OS version: Windows 11 22H2, using Microsoft Edge (v142.x), Creative Cloud (v6.8x)Launching and signing in to the Creative Cloud desktop app works. Signing in to Creative Cloud via the browser also works.However, when I click “Open Creative Cloud app” from the Adobe Fonts menu, an error message appears.I have tried using Adobe Cleaner, reinstalling, and restarting multiple times, but the app still does not launch. I believe I have allowed the endpoints specified by Adobe, but the app still does not start. Please tell me how to resolve this issue. ■error messge「“The Creative Cloud app could not be launched. To manage fonts, open the app and sign in.”」（I am already logged in to both the browser and the Creative Cloud desktop app） ■Adobe fonts menu

For some reason, when I put in a filter or a gradient, there's these weird lines that appear and it messes with how I want certian images to look. I tried going through all of my settings, but nothing seems to fix this. Can anyone help me? I'll attach the screenshots to show what I mean.

Hola! No puedo reparar Creative Cloud, ni desinstalarlo, aparecen mensajes de error y no puedo solucionarlo. Tengo Imac M4 16gb.Me ayudan?Gracias!