still getting "Not connected to enterprise server" error on the apps tab from a previous school distributed license after getting a new one.

Hello, I’ve been trying to resolve this issue for the past couple weeks with no real results.

I am currently using a Macbook Pro (running OS 26.5.2) given to me by my college, that previously had a school-issued adobe CC license.

Since I graduated, I have gotten a new license for myself for professional work, however I am now completely unable to access the apps tab on my CC, as I keep getting back a “not connected to enterprise server” error. 

I’ve contacted my school’s IT and their proposed solution was to reinstall CC. I have tried this and it did not work. I tried to do a clean CC install using the instructions in this comment https://community.adobe.com/questions-602/apps-tab-in-the-creative-cloud-6-3-desktop-app-cannot-open-1218357?tid=1218357&fid=602 however it has also not worked for me. Is there any other thing that could be causing this issue? There are no firewalls on my computer. 😕