Creative Cloud desktop

Update and download issue with Version 15.3. LrC will not open after update

You saidMy Adobe Lightroom updated, and now the program won't open. I tried uninstalling and reinstalling it, and it still won't work. An error message saying "The code execution cannot proceed because mfc140.dll was not found".

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2 hours ago

Chinsiz AbdurashidovParticipant

Yesterday, I encountered problems with Lightroom and Photoshop freezing on my Mac with an M1 processor. Reinstalling the operating system did not resolve the issue.

3 hours ago

tplanconKnown Participant

Plus 24h pour installer une app avec Creative Cloud !

Depuis quelques jours je constate que l’application Creative Cloud empêche d’installer dans un temps raisonnable les apps. plus de 24h !!!!!!!Dois je désinstaller et reinstaller Creative cloud ? PS message d’erreur en PJ Par avance merciThierry

121

9 hours ago

doeFactoryParticipant

Creative Cloud does not show my purchased Photoshop plugins anymore

Hello,I am having an issue with Adobe Creative Cloud Desktop and my purchased Photoshop plugins.I own several plugins, including DitherTone Pro by Doron Studio, RetraTone by Texturelabs, and others. Until recently, these plugins were installed, visible in Creative Cloud under the Plugins section, and I was able to use them normally in Photoshop.Now, I can no longer install them or use them. The Creative Cloud Desktop app shows an error under Stock & Marketplace → Plugins → Manage plugins, saying:“Something went wrong. If reloading the page doesn’t fix the problem, please contact customer support for help.”I am using Windows 11 Home with a valid license, and I have the latest version of Adobe Creative Cloud Desktop installed.I have already tried the following troubleshooting steps:Signed out and signed back into my Adobe account Uninstalled and reinstalled Creative Cloud Desktop several times Removed Adobe-related files from ProgramData and %AppData% Used the official Adobe Creative

411

14 hours ago

ginoleopoldoParticipant

Creative Cloud Download very slow.

Hi,I have a 345.64Mb/s download speed fibre connection, and installing apps is becoming very, very hard due to the speed of Adobe Servers.I've been trying to get Photoshop, but it is taking as long as more than two hours to get 50% done.Network is perfectly working...Thanks!  

11544

19 hours ago

SUHJFParticipant

I PAID THE MONEY FOR PREMIERE PRO BUT THE APP IS STILL NOT IN MY PC

I WANT TO CREATE CONTENT WITH PRIMIERE PRO BUT IT IS TOO EXPENSIVE AND ONLY MONTHLY SO I BUY FULL FOR 20000 BUT IT IS STILL NOT IN MY PC

112

1 day ago

SCardozaParticipant

I accidentally denied Media Encoder acess to my desktop folder, I want to give it acess again but every step and reset and reinstall doesn't regive it acess or even gives the popup to ask for premission again. how do I get this fixed?

I accidentally denied Media Encoder access to my desktop folder, I want to give it access again but every step and reset and reinstall doesn't re-give it access or even gives the popup to ask for permission again. how do I get this fixed?

232

1 day ago

Sanika17Participant

Mask options are missing in gaussian blur and opacity

I tried everything - resetting, updating, but the masking options like- pen , rectangle , circle are not visible under opacity or gaussian blur in premiere pro’s effects control panel, even in fullscreen( ` ).

201

jimplex@cox.netParticipant

I'm not able to open CC files even though I'm trying to open them with the same account they were created with.

Anthony258645005h1qParticipant

Basic License use report and automationOpen for Voting

Apparently only a ETLA contract type can run reports and automate them. We have a government contract and is the only contract we can use….Why other large license contracts do not have this “feature” already is beyond me. I can go in and manually export to a csv, but cannot do a report for it. Let alone have it run monthly or quarterly and send to our admin team. Please put this on all contract types, it makes zero sense to not. Even a personal license type should be able to get their license use made and automated for their records.

Nathan - Butler U.Participating Frequently

CC Stock & Marketplace Link Acting Up

Why when I now click on Stock & Marketplace do I get an interface for fonts, when there is an—albeit nondescript—"f" icon in the upper menu bar for fonts? I can never get to stock images through its own link. I usually have to Google it to delve into the Adobe website for it. Also, these communities now seems to be intentionally buried. OSX Tahoe 26.4. CC 6.9.0.619.

292

richyrattonKnown Participant

Enable Creative Cloud selective sync

Reposting as had put in wrong Forum originally... Instead of all CCLibs downloading to my computer - why aren’t they available as selective sync like Google Drive or Dropbox? Users do not need all of them, all of the time, taking up lots of local drive space - when they are already in the Adobe cloud. I’ve been told in the past that users are able to remove from the cloud and store on an external hard drives etc to save space if so desired - which seems a somewhat backwards solution, SINCE THEY’RE IN THE CLOUD ANYWAY. I’ve also read that Cloud should be thought of as ‘3 completely different and unrelated components; document, libraries and sync'd files.’, even more reason to enable selective sync, SINCE THEY’RE IN THE CLOUD ANYWAY. Please enable an actual cloud filing situation, or simply remove ‘cloud’ from the name. It’s frankly ridiculous - like most things Adobe implements these days. No wonder you’re losing ground to Capcut, Affinity, Resolve and any number of AI startups. The c

121

rhellmanParticipant

Automatic Email Receipts/InvoicesOpen for Voting

We use Adobe at our nonprofit organization and need to provide the invoices to our finance department. It would be really helpful to receive these automatically via email, so I don't need to take the time to log in and download them/email them manually every month.

2203

Claudio4Participant

Adobe is a predatory company chock full of shady tactics and fraud.

Hello,    Before this inevitably gets taken down, allow me to vent about how Adobe is one of the worst companies to exist. When I first got into digtial media design in college, the CCS was pushed to every student so that we could complete projects.. IF you made the mistake of buying any app for a monthly fee, or assuming that you could cancel without paying an early cancellation fee, you're sorely mistaken. AND, AND, Adobe loves to do this thing where, upon trying to cancel your fee, they try to keep you paying for their service, so they offer you a discount price for the next few months, or even just a few months free! How sweet of them! Hey, I have an insane idea haha, why don't you just take the money that you wouldv'e lost giving me a discount/free months, and just [cursing removed] REFUND ME FOR THE TIME I AM NOT USING THE PROGRAM. Anyways, [cursing removed] thank you for the time 🙂

4573

3 days ago

Adih78Participant

Install old copy of Indesign (older than N2)

I need an old copy of Indesign 2023 v18.Adobe have told me that they no longer support legacy installers and only offer N1 & N2 versions, which are available from CC.I have newer versions but need an old copy also for one of my publishers, who still use Indd 2023.Does anyone have a link where I can download and install Indesign 2023?Thank you

111

3 days ago

Brian385115173v9pParticipant

Ability to disable Benefits Tab in CCDA - EnterpriseOpen for Voting

Need a way to hide the Benefits tab in the Creative Cloud Desktop app. We don't want our users to be able to see all the miscellaneous items in our enterprise plan but what is more recently frustrating is that there are “Partner perks” advertisements listed now, such as redeeming 3 months of LinkedIn Premium which should not be shown for an enterprise level license. We have tried editing the ServicesConfig.xml to append “BenefitsPanel” to “False”, similar to AppsPanel but it appears not supported in the same way.

181

amanda_8187Participant

Report inaccuracy or allow ratings/reviews on Adobe Stock assetsOpen for Voting

I’ve been extremely frustrated by misleading Adobe Stock graphic descriptions. This probably just applies to vectors. The platform is starting to be OVERRUN with AI-generated graphics claiming not to be AI. These typically look great on the preview, but once you download them, zoom in, and try to edit them it’s extremely obvious that they’re AI. Mostly because they’re always put together in a sloppy way that’s hard to edit, and don’t look nearly as good close up. I have on numerous occasions downloaded 20+ assets before I could find one that wasn’t AI, despite having the “exclude generative AI” filter on. Additionally, I’ve downloaded a ton of icons that claim to have editable strokes but don’t, and various graphics claiming to have editable text that don’t. I can’t even imagine how frustrating this must be for people who buy download packs rather than having a subscription. I understand that your team probably doesn’t have time to review every asset that gets posted, but it seems that

141

pierstovalParticipant

Linux supportOpen for Voting

Since the team needs a huge bunch of people arguing and voting, maybe “just another request” will do.I can’t afford replacing my whole workstation, I have friends in the industry that don’t have this money either, and they use microsoft only for the Adobe suite (photoshop, illustrator or indesign, mostly).We pay for your product, and our workstation’s OS should not be an accessibility issue.You already support Mac and Windows. Linux is just a few steps further.We’re using Adobe suite mostly because, so far, other products are “not enough” (yet, be aware of that).If you don’t keep up with the pace where it’s going, people will migrate to another tool.I already have some friends that ditched Photoshop in favor of Affinity (and it’s FREE dang it). The change was hard, but they made it. Entire companies did, which is quite impressive too.On my side, I’m planning to work on requesting the Affinity team to make changes that will make it “closer” to how Photoshop works, for now, because it’s

341

herblancoParticipant

Allow simultaneous active use of Creative Cloud apps on two licensed devices for professional multi-machine workflowsOpen for Voting

As a Creative Cloud individual plan subscriber, I frequently need to run Adobe applications on two of my own computers at the same time. This is not an account-sharing situation — I am the sole user. The need arises from a real workflow limitation: when rendering or exporting a heavy project on one machine, the device's resources are fully consumed, making it impossible to continue working on other tasks on the same computer.Creative Cloud is marketed as a professional suite of complementary applications. However, the current licensing model restricts active use to one device at a time, which directly conflicts with how professional workflows operate across multiple machines.I am not asking for the ability to share my account. I am asking Adobe to reconsider the policy for single users who own multiple devices and need to run complementary tasks concurrently — such as rendering on one machine while editing on another.This is a genuine productivity need that the current licensing archit

110

Alexia Silva MascarenhasParticipant

Illustrator working slow and erratically.

Illustrator freezing and crashing on high-end MacSystem Specs: Latest-generation Mac (Apple Silicon)Issue Description: > Illustrator is experiencing extreme performance degradation. Despite the hardware easily handling other heavy creative applications without lag, Illustrator is currently completely unstable.Symptoms: Extremely slow response times during standard workflows. The application freezes randomly. Unexpected crashes/shut downs without warning. Expected Behavior: > Smooth performance and stability expected from a modern, professional standard application running on top-tier hardware.Additional Context: > This is severely impacting professional agency work. The level of instability feels reminiscent of the software's performance issues from 15 years ago. Please advise on how to resolve this memory/performance leak.

191

5 days ago

Manel Rodríguez DelmàsParticipant

En Photoshop 2026 (27.5), la opción "transferencia" de "Ajustes de Pinceles" NO FUNCIONA.

Al usar un pincel con la opción “Transferencia” activada en Ajuste de Pinceles no funciona. Actua igual que cuando está desactivado.

141

Ale_3121Participant

I need Adobe CC 2018 or 2019, but prodesigntools doesnt work anymore, it sends me to the older apps page, i have a setup for adobe Creative Cloud 2019 but when i download it, it autoupdates, is there anything i can do?

432

diamondisariotParticipant

Matthias theme will not change the case with page headers to match page titles; it's locked on capital. Captions will not change.

131

LateralausParticipant

Apps won't launch on Windows 10 or 11

I'm having trouble using the Adobe Apps. I originally had the same issues on my older windows 10 computer, but I've just built a new PC and it's running Windows 11 Home N version 24H2, but I'm having the exact same problem. The issues are stated below.Photoshop (v26.3) and Lightroom (v8.1) launch without issue, InDesign (v20.1) briefly pops up the logo but then dissapears after 1-2 seconds and nothing happens. Clicking to launch Audtion (v25.0) does nothing when launched from the creative cloud app, but when I try to launch from start menu it throws the error "The code execution cannot proceed because MFPlat.Dll was not found. Reinstalling the program may fix this problem." and launching Illustrator throws the warning Plugin issues detected then unexpected error before loading a greyed out user interface.

5564

gai.ra.IIIParticipant