『アドビコミュニティフォーラム』に質問/トピックを投稿する方法
The official community for the Creative Cloud desktop app.
新着順
Hi,I have a 345.64Mb/s download speed fibre connection, and installing apps is becoming very, very hard due to the speed of Adobe Servers.I've been trying to get Photoshop, but it is taking as long as more than two hours to get 50% done.Network is perfectly working...Thanks!
Not much to describe. Bridge updated, and now I can’t open it to use.
Hallo Adobe, in den bestimmt letzten 6 Monaten läuft kein einziges Update für Applikationen mehr flüssig zu Ende. Immer bei etwa 47% geht nichts mehr und die Meldung "Der Fortschritt ist langsamer als gewöhnlich, eine Lösung des Problems ist in Arbeit". Ich sage euch, dass das in meinem Fall die letzten 6 Monate bei wirklich jedem Programm, besonders bei Photoshop, Photoshop Beta, Premier und Premiere Beta der Fall war und gerade bei Indesign. Das ist dann so langsam, dass die Updates die ganze Nacht laufen. Denn wenn man diese Updates dann abbricht, dann ist das jeweilige Programm nicht funktionsfähig und man muss es komplett neu aus der CC installieren, was zur Folge hat, dass alle Presets und Workspaces ebenfalls weg sind. Entschuldigung, wenn ich das sagen muss, aber das nervt extrem, denn der Mac ist dann blockiert und ich kann nicht arbeiten, weil ich danach auch wieder alle Presets wiederherstellen muss. Bitte findet dafür endlich eine Lösung, an meinem Internet liegt das gewiss
I’ve been trying to purchase a subscription since July 2nd, but I am completely stuck at checkout. I keep receiving this exact error: "We couldn't process your payment. Please check your payment details. If the issue persists, try another payment method or contact your bank."I know the standard advice is to contact the bank, but I have already done that and much more. Here is the exhaustive list of troubleshooting steps I have already taken: Bank Verification: Confirmed with my bank that international online transactions are 100% enabled and there are no blocks on my end. New Accounts & Cards: Tried multiple active cards. I even went to the bank, opened a completely new account, and got a brand-new card just for this. It still failed. Alternative Methods: Tried different devices, different networks (Wi-Fi/Cellular), and even different email addresses. I also tried purchasing the 1-year prepaid plan instead of the monthly plan. Support Agent Failure: I contacted Adobe Support.
Hi Adobe Support Team,Since July 2nd, I have been encountering a persistent payment error stating, "We couldn't process your payment," even though all my bank cards are legitimate and fully functional.I have already exhausted all possible troubleshooting steps on my end: Tried using different email addresses, networks, and devices. Tried multiple different bank cards. Verified with my bank that all international online transactions are fully enabled. I even went to the bank to open a completely new account and get a brand-new card, but it still resulted in the same error. Attempted to purchase the 1-year prepaid plan instead of the monthly plan, which also failed. I have contacted your support agents multiple times regarding this: I was told to wait 24 hours, but it has been about 3 days with no progress or resolution. I provided my card details through a secure link for an agent to process the purchase on my behalf, but even that failed. Since this happens across all cards (
Once I perform the basic edits to a photo & then begin to add the various masks for further enhancements, the basic masking panel will open fine. If I try to then create new masks or add, subtract, intersect with on my original mask selection, etc, then the panel that contains these options will not open automatically as in previous versions. My workaround thus far has been to step back, click on the mask icon over & over until the secondary panel finally opens. Once it does finally open, it works fine on that one photo. If I begin to edit additional photos & create masks for those, I then have to repeat this process all over again.
It would be very helpful if additional columns could be added to the Admin Console.Within Groups:When viewing the members of a specific group, it would be beneficial to have a column displaying the product(s) each user is assigned. Currently, you have to open each user's profile individually to determine their assigned products.Within Users:It would also be helpful if the Users view included a column showing the group(s) each user belongs to. This would make it much easier to identify user assignments at a glance without opening individual profiles.Having these additional columns would significantly improve visibility, reduce the number of clicks required to find information, and make user and license management much more efficient.
This is something that is really annoying me. Photoshop is now sending me update prompts on my desktop. Even when I close the lightbox window it reappears every day or two. I've tried quitting Photoshop and Creative Cloud and updating my notification preferences on Creative Cloud, yet it continues to appear at the bottom right-hand side of my desktop. It's not even set up in my System Settings notifications so how and why are you doing this? How do I switch it off and, if I can't, please can Adobe switch it off? I don't need further prompts from you suggesting I update my apps - I can see them in Creative Cloud and will decide when I update when I'm good and ready. I'm unhappy that you even have the ability to do this on my desktop. I didn't choose to receive these notifications so please advise on how I remove them or remove completely - you're populating my work screen with unecessary information. The fact the window is still active when I have quite both CC and Photoshop i
Getting "There was a problem loading some of the content" error when launching Creative Cloud Desktop. Have tried closing & relaunching, closing, signing out of account and relaunching. No effect.
I’ve designed two ePubs in the last 48 hours with same error. I design them all of the time, so it’s not me. Images are not center aligned though I’ve selected align center layout and even manually added object export custom alignment center to the image with same result of left alignment.Please advise.Thank you.
Hello,J’ai créé et partagé à un certain nombre de personnes de mon équipe un bibliothèque, seulement quelques personnes ont eu le mail et la notification, d’autres que la notification et enfin la majorité n’on rien reuçu. Avez-vous des pistes de résolution pour cette problématique ? J’ai tenté de supprimer et renvoyer l’invitation, ça ne fonctionne pas plus. Je n’ai aucun message d’erreur, juste les personnes en questions dans la liste d’attente et rien de plus.Merci !
Subject: Bug / Usability Report: Automatic Adobe Fonts syncing of Times New Roman causing local system font conflicts in InDesignTo the Adobe InDesign Product Team,I am writing to report an ongoing, highly disruptive workflow issue regarding how Adobe InDesign and Creative Cloud handle the default system font Times New Roman on Windows environments.The Issue:Times New Roman is a native, pre-installed TrueType font (.ttf) on all Windows operating systems. However, when opening legacy documents, packaged files, or cross-platform files in InDesign, the application frequently flags Times New Roman as a "missing font." Creative Cloud then automatically attempts to sync an OpenType (.otf) variant of Times New Roman from Adobe Fonts.The Resulting Conflict:This background synchronization triggers an immediate system conflict. The Creative Cloud desktop app throws a "Font Conflict: A font with the same name is already installed" error because the system already recognizes the native Windows Tru
Web上のCreative Cloudにはログインできているのですが、アプリ版の方ではログインができません。そのため、生成塗りつぶしなど一部の機能が使えなくなってしまいました。 症状としましては、ログインが必要ですというポップアップにしたがってログインを試みても、初期化していますという表示が出たまま先に進みません。 再起動、及び再インストールも済んでいますが、解決しません。どのようにすれば良いのかご教示頂けましたら幸いです。 Mac Os 14.8.7です。
Bonjour, J’ai effectué un paiement en me connectant avec le compte mail actuellement associé à ce compte. Hors, quand il a fallu créer un compte adobe, il n’y a pas eu de transfert de la formule annuelle payée au préalable et cela affiche (et dans l’utilisation des logiciels aussi) que je n’ai aucune formule activée. Qui plus est, je n’ai reçu aucun justificatif de paiement à mon adresse mail ou autre. Et pourtant le paiement a bien été effectué (vu avec la banque qui confirme que le montant est parti). C’est comme si temporairement deux comptes adobe avec la même adresse mail ont coexistés et que celui-ci avait écrasé le premier…
I have Windows 11 on a Lenovo, and Creative Cloud refuses to install. I have tried all the suggested fixes (updating visual C++, installing from CC 2015 and updating upwards, installing from Windows 10 installer and lower ...) nothing works. Creative Cloud just keeps stuck in a loop, and because all the other downloads start from there I'm not able to install Photoshop or Illustrator etc.. Is there anything Adbobe has done to really tackle the issue? Is there a way to simply make Adobbe CC work on a Windows 11 laptop?
So now this is the new normal, and there is SO MUCH GOING WRONG that I can’t even describe how livid I am, that users are paying 80€ for a pack of apps that with each release get more and more unstable and unable to function properly at the most basic levels.For some reason, Photoshop is not accepting clipboard data coming from AI. Not as pixels. not as Smart Object, nothing.Having the layer as Smart Object is obviously fundamental for later edits.Using the latest PS version, on a M4 Imac running Tahoe 26.5.1.Illustrator is also behaving POORLY, but thats a matter for another report.
If you use 4k monitors with a Macbook pro, then remove the monitors and just use the Macbook screen, your Adobe app windows do not resize to fit. Meaning, you can not see tools, additional windows, etc, whatever was expanded is now off the screen. Its especially bad in Premiere 2026 I have to force quit, restart the app with the option key held down to for clearing the cache. It’s an time suck and pita.
I’ve recived an e-mail that my cancel plan request has been approved, but I didn’t asked for it. I’ve paid for 12 months, there are 10 months left but now I don’t have any active plan. Please help me, I don’t know why and how this bug occured
My adobe creative cloud does’t show the beta tab. Although I reupdated the cloud version and delete cache. What should I do to install photoshop beta?
Good afternoon, the latest version of Photoshop has local deletion with generative AI on device. It needs to work some specifications - Minimum Hardware Requirements. I have laptop MSI Raider 18 HX AI A2XWIG with Intel® Core™ Ultra 9 285HX, RTX™ 5080 16GB GDDR7. DDR 64GB. These characteristics are higher than recommended, but there is an error that there is not enough video memory. How fix this problem?
Audition updated today and now won’t open at all. Windows 10. CC & Audition have been uninstalled & reinstalled multiple times. We’ve also run all recommended checks & scans.
I was having a persistent error in Creative Cloud Desktop "Libraries Sync Error. A problem occurred. Your library has been refreshed." I think the error was due to a corrupted file in my library. After trying a whole bunch of stuff I finally found a fix that worked. Note: This resets your libraries to their default empty state so you'll need to rebuild your libraries.1. Quit the Adobe Creative Cloud application2. Go into Task Manager/Activity Monitor and quit any processes that belong to Creative Cloud (not sure if this is entirely necessary but it doesn't hurt.)3. Go to the location of the library files:Win - C:\Users\<username>\AppData\Roaming\Adobe\Creative Cloud LibrariesMac - /Users/<username>/Library/Application Support/Adobe/Creative Cloud Libraries4. Drag all of the files out of this folder to somewhere else on your drive5. Restart computer and Creative Cloud Desktop
Cloud storage is really poor. It doesn’t support drag-and-drop. You can only save a file to the cloud by opening it in an Adobe application and using the ‘Save As’ option.How do I upload a file – even an Adobe file – that I have on my hard drive to the cloud?El almacenamiento en la nube es muy malo. No permite arrastrar y pegar. Sólo abriendo un archivo con una aplicación de Adobe se puede guardar en la nube mediante "Guardar como".¿Cómo subo a la nube un archivo incluso de Adobe, que tengo en mi disco duro?
When I open the Creative Cloud Desktop app, the colours glitch massively to the point of often becoming unreadable - anyone else experienced this? The colours chnage and flicker as i move my mouse around the screen. Issue does not appear in a monitor view on OBS so I am thinking it may be an issue with Nvidia's RTX auto HDR feature as OBS forces SDR howeve rmy monitor is HDR1000. Using Nvidia Driver 576.52 on an RTX 3070.
I have been an Adobe user since ver 5 was released. Photoshop and Lightroom cannot be any easier to use these days compared to version 5. Adobe has done an awesome job AFAIC. However, there has been a lot of hate circulating in the media. I know they were not honest in the subscription licensing and allowing user to opt out without some hefty fees. One of the ways I think they can regain the trust is to lower the cost of CC Pro. Not sure any casual user can or willing to pay >$70 pm. Student and Teacher prices are $20 for the same pkg. I hope Adobe can recover from the unfortunate set of circumstances. I really like their software. Just not the prices.
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
すでにアカウントをお持ちですか?ログイン
アカウントをお持ちではありませんか? アカウントを作成
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
申し訳ございません。このファイルは、ダウンロードしても安全かどうか、内容を確認中です。数分後にもう一度お試しください。
申し訳ございませんが、当社のウイルススキャナは、このファイルをダウンロードすることは安全ではないと検出しました。