Creative Cloud desktop

Please add Armenia to the list of supported countries for Behance paymentsOpen for Voting

Creators in Armenia cannot receive payments on Behance. Stripe is not available for individuals in Armenia, and PayPal in Armenia is send-only, so it cannot receive funds. We can sell assets and offer services, but have no way to get paid.Please add an alternative payout method for Armenia, such as Payoneer, SWIFT bank transfer, or Stripe cross-border payouts.If you are a creator from Armenia (or another unsupported country), please upvote and comment so Adobe sees how many of us need this.

12 hours ago

powerful_videographer63f1Participant

there is no illustratro (beta) in creative coud desktop

creative cloud desktop中找不到illustrator beta, 换语言和删除缓存都试了

101

13 hours ago

jackk16364587Participant

Creative cloud suddenly stopped working on Windows 11, all methods to fix have not worked, what else can I try?

So one day I boot up my computer and none of my CC apps are working anymore. I try to access the CC app to no avail. I spend a while troubleshooting and land on this page: I followed every step. I’ve even resintalled windows 11 on my system and followed the steps again. The best I’ve got is installing the older version of the CC app. It opens, but it immeditaley updates and then stops working again. Sometimes when I boot up the CC app asks if it can “make changes to the device” I give it permission and it immediately crashes. I’m at a total loss at this point. What else can I try?

638

Improve Adobe Creative Cloud: files do not recognize author and thinks I am not authorized to access my own filesOpen for Voting

BaysideArtistParticipant

posted in Bug Reports

Currently, creative cloud often fails to identify the author and deny access to my own files made on the same computer. Sometimes, it also takes a while to load too. This happens most if I try to open a file from an app like Illustrator without having creative cloud open also, but it can happen in any scenario. Adobe support tried upgrading me to a business plan like that would help, but I actually lost all of my cloud files (which were in project folders) during this transaction. Thankfully I had copies of most of those files stored elsewhere. They did not offer much help and actually made the situation worse. I am back to the personal plan now, but in its current state, Adobe Creative Cloud is not a functional file sharing and storage service for individuals or teams. Please improve load time and reliability of authentication and access. (It was also annoying that I could not download files in the project folders.)

ruben_7565Participant

fallas de funcionamiento de Adobe Acrobat: se cierra despues de 2 segundos

Estimados:soy usuario registrado del paquete de Adobe (Creative Cloud Pro), con un plan anual que pago todos los meses y tengo problemas de funcionamiento con Acrobat: el programa se abre correctamente pero se cierra a los 2 segundos aproximadamente... y no se me permite desinstalarlo ni re-instalarlo, ni desde Creative Cloud Desktop (CCD) ni desde el administrador de aplicaciones de Windows 11. Si intento desisntalarlo desde CCD, también se interrumpe inmediatamente...

1676

SteveD333Inspiring

Creative Cloud keeps asking to confirm cookie settings every time it is opened

On windows 11, every time I open the Adobe Creative Cloud desktop app, it asks me to set my cookie settings. Despite doing this, and the app confirming the cookie settings have been saved. It asks me again each and every time I reopen the app. How do I stop the app nagging me for cookie settings?

26627

Ann BensCommunity Expert

Every time I open the CC desktop app, it asks about cookie settings even though they're already set.

16517

2 days ago

social_Unicornaed4Participant

Masking data is bloating the auto-save folder to over 1TB.

I used the automatic masking tool to mask out roughly two hours worth of footage. Over the course of working on my project for approximately 12 hours, this has led to my auto-save folder to bloat to over 1TB. I thought it was safe to delete old masking data from previous auto-saves, but then my project crashed and set me back 3 hours. When I tried to open an auto-saved project file, it was asking for mask data from a few days prior that I had already deleted. So it seems like the latest auto-saved mask data was not sufficient to open the latest auto-saved project file, which makes zero sense to me. Can anyone help? I’m trying to either cut down on the amount of mask data or find which files are safe to delete, but I’d like to keep auto-save on for project files because Premiere is prone to crashing.

421

5 days ago

guénolél20157715Inspiring

Text module: output real heading tags (h2, h3) for "Header" and "Subheader" text typesOpen for Voting

Module Texte d'Adobe Portfolio : générer de vraies balises de titre (h2, h3) pour les types de texte « En-tête » et « Sous-titre »Description :ProblèmeDans le module Texte d'Adobe Portfolio, les types de texte « En-tête » et « Sous-titre » sont rendus en éléments div, et non en éléments de titre. La structure de page transmise aux moteurs de recherche et aux technologies d'assistance ne contient ni h2 ni h3.Preuves (DOM de la page publiée inspecté le 26/10/2026) :- En-tête : <div class="title">- Sous-titre : <div class="sub-title">- Paragraphe : <div class="main-text">- Légende : <div class="caption">- Les 8 modules texte de la page ne contiennent aucun élément h2 à h6 ni aucun élément <p>.- Les seuls éléments de titre de la page sont le h1 (titre de la page) et un h3 dans le bloc « You may also like ».Impact- Les intertitres des pages d'études de cas longues (6 blocs « En-tête » sur la page inspectée) ont l'apparence de titres mais ne portent aucun niveau

141

5 days ago

pp4841592Inspiring

posted in Bug Reports

CC Applications aktualisieren "Fortschritt ist langsamer als gewöhnlich ..." seit sech Monaten bei jedem Update!Open for Voting

Hallo Adobe, in den bestimmt letzten 6 Monaten läuft kein einziges Update für Applikationen mehr flüssig zu Ende. Immer bei etwa 47% geht nichts mehr und die Meldung "Der Fortschritt ist langsamer als gewöhnlich, eine Lösung des Problems ist in Arbeit". Ich sage euch, dass das in meinem Fall die letzten 6 Monate bei wirklich jedem Programm, besonders bei Photoshop, Photoshop Beta, Premier und Premiere Beta der Fall war und gerade bei Indesign. Das ist dann so langsam, dass die Updates die ganze Nacht laufen. Denn wenn man diese Updates dann abbricht, dann ist das jeweilige Programm nicht funktionsfähig und man muss es komplett neu aus der CC installieren, was zur Folge hat, dass alle Presets und Workspaces ebenfalls weg sind. Entschuldigung, wenn ich das sagen muss, aber das nervt extrem, denn der Mac ist dann blockiert und ich kann nicht arbeiten, weil ich danach auch wieder alle Presets wiederherstellen muss. Bitte findet dafür endlich eine Lösung, an meinem Internet liegt das gewiss

51816

6 days ago

charleneKnown Participant

Let me remove 'start creating with Firefly' from Creative Cloud DesktopOpen for Voting

I do not use Firefly. I don’t ever want to use it. Just let me remove it from ‘featured’. I don’t want to accidentally hit the button.

110

6 days ago

RojmaEParticipant

How do I enable TOTP 2-factor authentication for use with 3rd party app (e.g. Google authenticator)Open for Voting

I want to enable 2-factor authentication on my Adobe account but using TOTP that is supported by many 3rd party apps (Google Authenticator, Microsoft Authenticator, password managers, etc.). I use my password manager to manage all of my TOTP 2-factor authentication. I do not want to have to use and manage the Adobe Account Access app for just this one single account. I see several references of this being supported for the Adobe account:https://helpx.adobe.com/uk/x-productkb/global/2-step-verification-account-security.htmlhttps://helpx.adobe.com/x-productkb/global/2-step-verification-account-security.html#another-method but my account settings page is missing the option to enable this type of 2-factor authentication. I only have the options for the Adobe Account Access app, email, and SMS/phone text. How do I enable 2-factor authentication for use with 3rd party TOTP apps?

1169624

7 days ago

Impressive_detail7821Participant

posted in Bug Reports

Download SpeedOpen for Voting

Speed Test is 70 Mbps - Connection to Adobe servers is almost non-existent. Adobe Pro just sits there saying it is down loading through CC. Tried to download the Adobe Pro 64 bit installer...the speed states it will take 8 days. McAfee is turned off.

191

8 days ago

Am56931241Participant

Please upgrade to 3 devices per account.Open for Voting

As we all know, adobe accounts only allow 2 devices per account.This is nice, but frankly very annoying to use day to day when most users have multiple devices they work on. I myself have an ipad, work computer and home laptop, and am not able to efficiently use all three because of adobe's restricting policy. I have found through other online queries that many other users feel this way. It's very frustrating to have to log in and out, and turns me away from wanting to use adobe products long-term, when there are other softwares that don't restrict usage.

43619

SueDykeParticipant

Cannot launch Lightroom Classic on my MacBook Pro. Have followed all the steps to try to relaunch it and nothing works. Has anyone got any ideas.

I have uninstalled Lightroom Classic and reinstalled it and it will still not launch. I have cleared the cache, I have done an Adobe Cleanup of creative cloud and reinstalled creative cloud and still not launching. Has anyone got any ideas.

383

motivated_Gemstonec477Participant

Plug-ins missing after installing Creative Cloud Desktop 6.11

After updating apps… i cound not install photoshop plugins, could not uninstall any plugins and could not see any plugins there

406

Patrick3052353874qxParticipant

Make the suite of apps Linux compatibleOpen for Voting

Adobe is choosing not to deploy these apps on Linux, pleased consider supporting Linux users by developing the apps for Linux. Everyone I know would move to Linux if it was possible to use adobe software on that OS,

343

Grundoon GroundhogInspiring

Scroll bar for activated fonts listOpen for Voting

PLEASE PLEASE PLEASE add a consistent and usable scroll bar to the activated fonts list. I use different fonts for a magazine, but not always the same ones for every issue. It’s impossible to go down the list to remove the ones I don’t need or to find the ones I want to edit. It’s such a simple feature, what is the objection to including it?

264

Does the 6.11 update fix the Cookie error?Open for Voting

nohi79Inspiring

posted in Questions

When will the download be available? The update isn’t being offered to me via the automatic update feature.

Tudor30470558wgp4Participant

Creative Cloud Desktop 6.11 app requires account to uninstall

And that still requires an account to uninstall…[Profanity removed by moderator]

161

dad19515480Participant

non riesco a visualizzare i font da creative cloud. La connessione internet è presente.

181

regina_laine_0517Inspiring

Badly need help: Is anyone encountering issues with CC launcher?

CC launcher stuck on loading screen My CC launcher has been stuck on the loading screen every time I try to open the app. This has been going on for days.However, my other installed Adobe apps, like Photoshop, seemed to be working before I uninstalled them. Still, I couldn't uninstall the launcher without uninstalling the other Adobe apps on my PC, so I uninstalled all the Adobe apps first, then the launcher. When I reinstalled the launcher, the problem was the same. It's stuck on the loading screen, but I can't reinstall the apps because it redirects to the launcher, which is stuck loading.Now I don't have a working launcher, and I don't have my Adobe apps either. Please, if anyone knows how to fix this problem, leave a comment below. I use Adobe every day for work.Thank you for any advice! 💔

16118

11 days ago

ians22543518Participant

Couldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it.

HI I am trying to uninstall creative cloud from a Mac but when using the uninstaller I get a message "Couldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it."I then check my installed Apps from the list in the Creative Cloud menu bar and there are none installed. So what am I supposed to do? I do however have some installed on another machine is that a factor? I only want to uninstall creative cloud from one machine and not the other.-Ian

38371334

14 days ago

fantastic_Dazzlebd2dParticipant