Bug Reports

Glitch 1: tried to edit ‘describe your bug’, and it completely erased the information I put in already.Glitch 2: CC updates are so slow, they even seem to time-out and just sit there at the same percentage for days, or until I cancel them. When I cancel, they say cancelling, and stay stuck cancelling, sometimes indefinitely, even with restarting CC or my computer. I then can not try to update the app again, or update any other apps. I currently have 10 updates I can not do. I have tried all resources at Adobe, been told by Apple and online forums that many have this problem, and that CC affects iOS functionality. people pay a lot to use Adobe apps, Adobe needs to do better. Tahoe 26.5.2, MacBook Pro M2 2022, Adobe CC 6.9.1.1.3, no non-adobe app issues.

Dear Adobe, My aim is to work with you to identify the cause/s the issue related below so that Adobe can provide a solution to prevent it happening again, most specifically to prevent this happening to anyone else. The Sequence of EventsOn Wednesday 12 August 2026 at approximately 17:00 BST opened my MacBook Pro and straight away initiated an update to the Mac OS , from 26.5.2 to 26.6.1, through the System Settings panel. Immediately after the update was completed I noticed that two applications were missing from the Dock, with two question marks in place of their icons.  See screenshots below.   Thinking that the links between the Dock and the applications were broken I opened the Applications folder only to find that both of the applications were missing.  I conducted a Spotlight search of my internal drive but it was clear that they had been removed from my internal drive.  I then checked the Bin (Trash) to see if they had been moved there but, once again, they were absent. I then w

Was trying out the "convert to vector" feature and uploaded a file to convert. The AI assistant gave me the location of where it saved the file. It wasn't there. After a few more prompts, I had it saved in a new folder in my CC files and it was there. But I then asked why the other file wasn't showing up in my CC files. The assistant responded that the file was saved in a temporary storage location that is not a user-accessible folder. Not sure if this exactly a bug but is misleading.   

Hi. I have a MacBook Pro running Sonoma and bout a week ago, I started having an issue with high CPU usage from the Creative Cloud Core Service. It is running at around 100% of my CPU when I check it on activity monitor. Doesn't matter if I'm running an application or not. I've tried restarting, quitting the process, and reinstalling CC. 

I’ve also tried everything (re login, reinstalled,...) 

Acrobat 2d measuring tools 'snap to point' options not working. This has recently stopped working (Aug 2026). It's not just my version either, it's also stopped working for everyone else I have spoken to who uses this tool.

Direct na het openen van een bestand stopt Photoshop.Ik werk op een iMac macOS 15.7.9 

Almost every recent update to applications (specifically InDesign and Illustrator) cause the apps to crash or not open at all. I then need to reinstall an older version in order to use the application. It’s been happening for probably over a year now. 

On Windows 10, using the latest version of Adobe CC, the process “Node.js Javascript Runtime” uses 100% of a core, all the time.  This is a relatively new problem.  My computer’s fans are running non-stop as a result.The Node.js thing is located in: C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs  

Continious bluescreen errors after installing Premiere - os crashes on running premiere / Have tried two fresh installs after running full clean with AdobeCreativeCloudCleanerTool.exethere is some driver conflict which I cannot isolate in the dump / ntoskrnl.exe    ntoskrnl.exe+6b4d2e    fffff800`dc800000    fffff800`ddc50000    0x01450000    0x4a63af4e    20/07/2009 11:42:06 am                         Micro-Star International Co., Ltd. Vector 17 HX A14VHGProcessor    Intel(R) Core(TM) i9-14900HX (2.20 GHz)Installed RAM    32.0 GB (29.7 GB usable)Graphics card    NVIDIA GeForce RTX 4080 Laptop GPU (12 GB)Intel(R) UHD Graphics (128 MB)Storage    865 GB of 4.66 TB usedSystem type    64-bit operating system, x64-based processorEdition    Windows 11 HomeVersion    25H2Installed on    ‎26/‎07/‎2026OS build    26200.8875Experience    Windows Feature Experience Pack 1000.26100.334.0 

Hi there,For months I have this issues with Adobe Creative Cloud Desktop. I'm running ACCD on an up to date WIN11PRO computer (DELL Alienware). Problems starts since ACCD stops silently launch at startup and run in the background, letting me work from any location (ISP). Since 1 or maybe almost 2 years ago, ACCD won't silently starts anymore, it always popup on computer's start and ask me if I want to connect to CC. Nowadays I could connect from work to CC but I could not connect anymore from home (both on wi-fi connections). Why I'm saying this? Because I could connect from home through the wire!!! I have try'd all Adobe's solutions, and YES, I do have internet connection!!! The wire is not a solution at home because of the house setting, it could be just a temporary solution. If I connect my computer wi-fi via my phone's hotspot or if I "delete/forget” my wi-fi connection it works (connect to CC) 2 times out of 10 cases. So, If anyone could help me solve this issue I'd much obliged.M

Operating System: Windows 11 Home v:25H2AI Version: Adobe Illustrator 2026 30.6 (desktop)I have an Illustrator Cloud Document that I created myself and have been working on across multiple computers using Adobe Creative Cloud. All artwork was created by me within Illustrator.The issue appears to affect objects copied from one specific cloud document into another.The affected objects are simple vector circles with gradient shading. Prior to the issue, they behaved normally. Additional Symptoms:The Appearance panel is completely blank when an affected object is selected. The object remains visible until it is transformed. After reflecting, the object becomes invisible, however its vector paths remain selectable and visible in Outline mode. The Layers panel continues to show the object. Using the Eyedropper Tool on an affected object consistently causes Illustrator to crash. Applying a normal Fill temporarily restores the object's appearance, however Undo returns it to the corrupted state

I redeemed an Adobe Photography plan code, but Creative Cloud still asks me to buy a plan. The subscription appears on my account with an expiration date, but I cannot access Photoshop or Lightroom.

The left sidebar of my CC app shows only Applications and Marketplace. Where have the links to Fonts and Stock gone?CC version 6.10.0.253 on Mac OS Tahoe 26.5.2  

There is no Beta Tab Option, many times CC uninstall and installed, sign out and sign in but still issue not solved 

Hi All, Has anyone else had the issue where Sora is  not showing up on the partner models to generate videos? Please could this be looked into and sorted, this is the only model i use  Thank you, 

In version 2026.001.21691 of Acrobat, a new bug has occurred which prevents Windows 10 machines from sleeping.  Once you have chosen, “Edit Using . . . Adobe Photoshop,” the computer will no longer sleep until Acrobat is completely closed. Closing Photoshop has no impact on the bug.The Windows powercfg utility reports that it is msedgewebview2.exe which is preventing the sleep: PS C:\Windows\system32> powercfg /requestsDISPLAY:[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\150.0.4078.83\msedgewebview2.exeVideo Wake LockSYSTEM:[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\150.0.4078.83\msedgewebview2.exeVideo Wake LockAWAYMODE:None.EXECUTION:None.PERFBOOST:None.ACTIVELOCKSCREEN:None. 

It can take 20 seconds or more to move from image to image. Sometimes I have to switch between images to get edits to show. The remove tool, spins and spins. When it finally catches up only part of the selections shows. 

Not much to describe. Bridge updated, and now I can’t open it to use.

Good morning, everyone.A few months ago, I started running into this bug: whenever I hover my mouse over Creative Cloud, the colors become increasingly saturated, making it impossible to read anything.I’ve tried updating and reinstalling, but nothing seems to fix it. I suspect a program on my system is causing the conflict, but I don't know how to identify it or how to resolve the issue.Has anyone else encountered a similar error? Just to clarify, I’ve never used a crack for adobe or any other programms in this computer! He’s brand new and I’m forcing to use just payed programms.I’m running in a:Intel i9-14900 KF64gb ram ddr5rtx 5080 Thanks a lot.

InDesign 21.4.1 on macOS 26.5.2 – Existing placed images not displayed in Preview Mode (Shift+W)EnvironmentAdobe InDesign 21.4.1 macOS 26.5.2 (Tahoe) Apple Silicon Mac GPU Performance disabledProblemAfter updating macOS to version 26.5.2, some existing InDesign documents no longer display placed images in Preview Mode (Shift+W).The issue started immediately after the macOS update. Before the update, the same documents displayed correctly.Expected ResultPlaced images should be displayed identically in both Normal Display and Preview Mode (Shift+W).Actual ResultIn some existing documents:placed PSD/JPG images disappear in Preview Mode (Shift+W) the same images are visible in Normal Display page thumbnails display the images correctly the Links panel reports all links as valid (no missing or modified links)Additional observationsThe linked PSD files open normally in Photoshop. The linked files are stored locally on the internal SSD. Newly created InDesign documents work correctly. The sam

Hace 3 dias estoy teniendo problemas que no abran los archivos PDF, el tecnico desinstalo ADOBE lo instalo , funciono, pero queda sin funcion la impresora, aparece que la leyenda falta de conexión. desintalo e instalo la impresora y funciona. pero deja de funcionar adobe . Cual seria el problema siendo que nada se cambio en el equipo . ERROR ADOBE  

I am currently facing two major issues that are significantly impacting my day-to-day work:Issue 1: Application Freezes While Resizing ImagesWhenever I import an image and attempt to resize it, the software becomes unresponsive and freezes completely. The only way to recover is to force-close the application using Task Manager (End Task). This issue occurs consistently and disrupts my workflow.Issue 2: Incorrect Illustrator File Updates in InDesignI created a diagram in Adobe Illustrator and imported it into Adobe InDesign. The initial import works correctly. However, after making modifications to the Illustrator file, InDesign does not update the graphic properly. Instead, it displays both the previous version and the modified version of the diagram overlapped on top of each other.Additionally, when I export the InDesign document to PDF, both versions of the diagram are still visible in the exported file, resulting in incorrect output.ImpactBoth of these issues are critical and are ne

크리에이티브 클라우드에서 계정을 로그아웃해야하는데, 앱 자동 업데이트 6개를 리스트를 중지시키니 로그아웃 버튼이 비활성화 되어있습니다. 앱 5개는 중지가 됐는데, 프리미어 하나만 중지가 안되고 대기중으로 뜨고 처리가 안되서 로그아웃이 안되는 거 같아요.크리에이티브 클라우드 언인스톨 눌러서 repair 해도 앱 닫혀있는데 실행중이라고 안되고, 아예 삭제도 안됩니다.