Bug Reports

On Windows 10, using the latest version of Adobe CC, the process “Node.js Javascript Runtime” uses 100% of a core, all the time.  This is a relatively new problem.  My computer’s fans are running non-stop as a result.The Node.js thing is located in: C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs  

Continious bluescreen errors after installing Premiere - os crashes on running premiere / Have tried two fresh installs after running full clean with AdobeCreativeCloudCleanerTool.exethere is some driver conflict which I cannot isolate in the dump / ntoskrnl.exe    ntoskrnl.exe+6b4d2e    fffff800`dc800000    fffff800`ddc50000    0x01450000    0x4a63af4e    20/07/2009 11:42:06 am                         Micro-Star International Co., Ltd. Vector 17 HX A14VHGProcessor    Intel(R) Core(TM) i9-14900HX (2.20 GHz)Installed RAM    32.0 GB (29.7 GB usable)Graphics card    NVIDIA GeForce RTX 4080 Laptop GPU (12 GB)Intel(R) UHD Graphics (128 MB)Storage    865 GB of 4.66 TB usedSystem type    64-bit operating system, x64-based processorEdition    Windows 11 HomeVersion    25H2Installed on    ‎26/‎07/‎2026OS build    26200.8875Experience    Windows Feature Experience Pack 1000.26100.334.0 

Hi there,For months I have this issues with Adobe Creative Cloud Desktop. I'm running ACCD on an up to date WIN11PRO computer (DELL Alienware). Problems starts since ACCD stops silently launch at startup and run in the background, letting me work from any location (ISP). Since 1 or maybe almost 2 years ago, ACCD won't silently starts anymore, it always popup on computer's start and ask me if I want to connect to CC. Nowadays I could connect from work to CC but I could not connect anymore from home (both on wi-fi connections). Why I'm saying this? Because I could connect from home through the wire!!! I have try'd all Adobe's solutions, and YES, I do have internet connection!!! The wire is not a solution at home because of the house setting, it could be just a temporary solution. If I connect my computer wi-fi via my phone's hotspot or if I "delete/forget” my wi-fi connection it works (connect to CC) 2 times out of 10 cases. So, If anyone could help me solve this issue I'd much obliged.M

Operating System: Windows 11 Home v:25H2AI Version: Adobe Illustrator 2026 30.6 (desktop)I have an Illustrator Cloud Document that I created myself and have been working on across multiple computers using Adobe Creative Cloud. All artwork was created by me within Illustrator.The issue appears to affect objects copied from one specific cloud document into another.The affected objects are simple vector circles with gradient shading. Prior to the issue, they behaved normally. Additional Symptoms:The Appearance panel is completely blank when an affected object is selected. The object remains visible until it is transformed. After reflecting, the object becomes invisible, however its vector paths remain selectable and visible in Outline mode. The Layers panel continues to show the object. Using the Eyedropper Tool on an affected object consistently causes Illustrator to crash. Applying a normal Fill temporarily restores the object's appearance, however Undo returns it to the corrupted state

I redeemed an Adobe Photography plan code, but Creative Cloud still asks me to buy a plan. The subscription appears on my account with an expiration date, but I cannot access Photoshop or Lightroom.

The left sidebar of my CC app shows only Applications and Marketplace. Where have the links to Fonts and Stock gone?CC version 6.10.0.253 on Mac OS Tahoe 26.5.2  

There is no Beta Tab Option, many times CC uninstall and installed, sign out and sign in but still issue not solved 

Almost every recent update to applications (specifically InDesign and Illustrator) cause the apps to crash or not open at all. I then need to reinstall an older version in order to use the application. It’s been happening for probably over a year now. 

Hi All, Has anyone else had the issue where Sora is  not showing up on the partner models to generate videos? Please could this be looked into and sorted, this is the only model i use  Thank you, 

In version 2026.001.21691 of Acrobat, a new bug has occurred which prevents Windows 10 machines from sleeping.  Once you have chosen, “Edit Using . . . Adobe Photoshop,” the computer will no longer sleep until Acrobat is completely closed. Closing Photoshop has no impact on the bug.The Windows powercfg utility reports that it is msedgewebview2.exe which is preventing the sleep: PS C:\Windows\system32> powercfg /requestsDISPLAY:[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\150.0.4078.83\msedgewebview2.exeVideo Wake LockSYSTEM:[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\150.0.4078.83\msedgewebview2.exeVideo Wake LockAWAYMODE:None.EXECUTION:None.PERFBOOST:None.ACTIVELOCKSCREEN:None. 

It can take 20 seconds or more to move from image to image. Sometimes I have to switch between images to get edits to show. The remove tool, spins and spins. When it finally catches up only part of the selections shows. 

Not much to describe. Bridge updated, and now I can’t open it to use.

Good morning, everyone.A few months ago, I started running into this bug: whenever I hover my mouse over Creative Cloud, the colors become increasingly saturated, making it impossible to read anything.I’ve tried updating and reinstalling, but nothing seems to fix it. I suspect a program on my system is causing the conflict, but I don't know how to identify it or how to resolve the issue.Has anyone else encountered a similar error? Just to clarify, I’ve never used a crack for adobe or any other programms in this computer! He’s brand new and I’m forcing to use just payed programms.I’m running in a:Intel i9-14900 KF64gb ram ddr5rtx 5080 Thanks a lot.

InDesign 21.4.1 on macOS 26.5.2 – Existing placed images not displayed in Preview Mode (Shift+W)EnvironmentAdobe InDesign 21.4.1 macOS 26.5.2 (Tahoe) Apple Silicon Mac GPU Performance disabledProblemAfter updating macOS to version 26.5.2, some existing InDesign documents no longer display placed images in Preview Mode (Shift+W).The issue started immediately after the macOS update. Before the update, the same documents displayed correctly.Expected ResultPlaced images should be displayed identically in both Normal Display and Preview Mode (Shift+W).Actual ResultIn some existing documents:placed PSD/JPG images disappear in Preview Mode (Shift+W) the same images are visible in Normal Display page thumbnails display the images correctly the Links panel reports all links as valid (no missing or modified links)Additional observationsThe linked PSD files open normally in Photoshop. The linked files are stored locally on the internal SSD. Newly created InDesign documents work correctly. The sam

Hace 3 dias estoy teniendo problemas que no abran los archivos PDF, el tecnico desinstalo ADOBE lo instalo , funciono, pero queda sin funcion la impresora, aparece que la leyenda falta de conexión. desintalo e instalo la impresora y funciona. pero deja de funcionar adobe . Cual seria el problema siendo que nada se cambio en el equipo . ERROR ADOBE  

I am currently facing two major issues that are significantly impacting my day-to-day work:Issue 1: Application Freezes While Resizing ImagesWhenever I import an image and attempt to resize it, the software becomes unresponsive and freezes completely. The only way to recover is to force-close the application using Task Manager (End Task). This issue occurs consistently and disrupts my workflow.Issue 2: Incorrect Illustrator File Updates in InDesignI created a diagram in Adobe Illustrator and imported it into Adobe InDesign. The initial import works correctly. However, after making modifications to the Illustrator file, InDesign does not update the graphic properly. Instead, it displays both the previous version and the modified version of the diagram overlapped on top of each other.Additionally, when I export the InDesign document to PDF, both versions of the diagram are still visible in the exported file, resulting in incorrect output.ImpactBoth of these issues are critical and are ne

크리에이티브 클라우드에서 계정을 로그아웃해야하는데, 앱 자동 업데이트 6개를 리스트를 중지시키니 로그아웃 버튼이 비활성화 되어있습니다. 앱 5개는 중지가 됐는데, 프리미어 하나만 중지가 안되고 대기중으로 뜨고 처리가 안되서 로그아웃이 안되는 거 같아요.크리에이티브 클라우드 언인스톨 눌러서 repair 해도 앱 닫혀있는데 실행중이라고 안되고, 아예 삭제도 안됩니다.

I’ve noticed this bug since Photoshop 27.7, and it seems to still be an issue in 27.8. I use the Save For Web & Devices option when exporting images all of the time for my job. I noticed in 27.7, we got a fancy new UI for that particular dialogue box, but it seems that it is bugged. After hitting the Save button in that dialogue, my system (Mac OS Sequoia 15.7.7) dialogue box opens to let me name my file and choose its location. However, in this system dialogue, I can no longer access the keyboard shortcuts for Copy or Paste (a huge productivity issue when it comes to naming files). It provides an audio cue, the little “pop” noise on Mac that typically results from an inaccessible action, and I’m stuck having to key in file names manually.I don’t know if the new Save For Web & Devices UI is the culprit, but I only notice the issue on Photoshop 27.7 and 27.8. 27.6 uses the old UI, and so I’ll have to continue using that until this issue is fixed.

I have used Photoshop RAW for years with my lens and it always detected it in the auto lens profile but now I have to go into the list of lenses and find the make of lens (Tamron) before it will find it and apply corrections.

When editing a photo in Photoshop RAW I set the default zoom to 100% but when using RAW and I use crop tool the zoom defaults to random amounts like 15 or 25%  

Creative Cloud Stock & MarketplaceIt is only showing the Manage plugins section, but can’t find new plugins. There is no searchbar to find more. There are searchbar in all other tabs except Plugins.

Starting recently, the email notifications I receive when someone comments on a shared PDF review are displaying raw HTML markup instead of clean text. Each comment shows up wrapped in a literal <pre style="font-family:Arial, Helvetica, sans-serif; white-space:pre-line;"> tag, and apostrophes render as the HTML entity ' (so "that's" appears as "that's").The comments themselves are fine — when I open the review in Creative Cloud / Acrobat on the web, everything displays normally. The problem is only in the notification email body, which suggests the email template is failing to decode/render the HTML before sending (looks like a double-encoding issue introduced on Adobe's side).Details:- This is on comment notifications for a shared PDF review ("You have X new comments on [filename]").- It started recently — it was rendering correctly before.- Nothing changed on my end (same email client, same account).- Affects the email body only; the actual comments and the PDF are unaf

Hi everyone,I’m working on an animation in Photoshop 2026, and I’m having a strange issue when trying to export it.When I go to File > Export > Render Video and click Render Video, the export window never appears.Appears a loading bar but it never ends. There is no error message or warning. Nothing happens, and I can’t access the export settings.I’ve already tried restarting Photoshop, but the issue persists.Has anyone else experienced this?I’m running Photoshop on rosetta and normal way and even not works.If I run Photoshop 2026 on Rosetta mode, I can’t create Video empty layer too...I have to use Photoshop 2021 to work and it’s confusing but in this version all works.Any help or suggestions would be greatly appreciated.Thanks!

Hallo Adobe, in den bestimmt letzten 6 Monaten läuft kein einziges Update für Applikationen mehr flüssig zu Ende. Immer bei etwa 47% geht nichts mehr und die Meldung "Der Fortschritt ist langsamer als gewöhnlich, eine Lösung des Problems ist in Arbeit". Ich sage euch, dass das in meinem Fall die letzten 6 Monate bei wirklich jedem Programm, besonders bei Photoshop, Photoshop Beta, Premier und Premiere Beta der Fall war und gerade bei Indesign. Das ist dann so langsam, dass die Updates die ganze Nacht laufen. Denn wenn man diese Updates dann abbricht, dann ist das jeweilige Programm nicht funktionsfähig und man muss es komplett neu aus der CC installieren, was zur Folge hat, dass alle Presets und Workspaces ebenfalls weg sind. Entschuldigung, wenn ich das sagen muss, aber das nervt extrem, denn der Mac ist dann blockiert und ich kann nicht arbeiten, weil ich danach auch wieder alle Presets wiederherstellen muss. Bitte findet dafür endlich eine Lösung, an meinem Internet liegt das gewiss

Hi Adobe Support Team,Since July 2nd, I have been encountering a persistent payment error stating, "We couldn't process your payment," even though all my bank cards are legitimate and fully functional.I have already exhausted all possible troubleshooting steps on my end: Tried using different email addresses, networks, and devices. Tried multiple different bank cards. Verified with my bank that all international online transactions are fully enabled. I even went to the bank to open a completely new account and get a brand-new card, but it still resulted in the same error. Attempted to purchase the 1-year prepaid plan instead of the monthly plan, which also failed. I have contacted your support agents multiple times regarding this: I was told to wait 24 hours, but it has been about 3 days with no progress or resolution. I provided my card details through a secure link for an agent to process the purchase on my behalf, but even that failed. Since this happens across all cards (