Bug Reports

I have used Photoshop RAW for years with my lens and it always detected it in the auto lens profile but now I have to go into the list of lenses and find the make of lens (Tamron) before it will find it and apply corrections.

When editing a photo in Photoshop RAW I set the default zoom to 100% but when using RAW and I use crop tool the zoom defaults to random amounts like 15 or 25%  

Not much to describe. Bridge updated, and now I can’t open it to use.

Creative Cloud Stock & MarketplaceIt is only showing the Manage plugins section, but can’t find new plugins. There is no searchbar to find more. There are searchbar in all other tabs except Plugins.

Starting recently, the email notifications I receive when someone comments on a shared PDF review are displaying raw HTML markup instead of clean text. Each comment shows up wrapped in a literal <pre style="font-family:Arial, Helvetica, sans-serif; white-space:pre-line;"> tag, and apostrophes render as the HTML entity ' (so "that's" appears as "that's").The comments themselves are fine — when I open the review in Creative Cloud / Acrobat on the web, everything displays normally. The problem is only in the notification email body, which suggests the email template is failing to decode/render the HTML before sending (looks like a double-encoding issue introduced on Adobe's side).Details:- This is on comment notifications for a shared PDF review ("You have X new comments on [filename]").- It started recently — it was rendering correctly before.- Nothing changed on my end (same email client, same account).- Affects the email body only; the actual comments and the PDF are unaf

Hi everyone,I’m working on an animation in Photoshop 2026, and I’m having a strange issue when trying to export it.When I go to File > Export > Render Video and click Render Video, the export window never appears.Appears a loading bar but it never ends. There is no error message or warning. Nothing happens, and I can’t access the export settings.I’ve already tried restarting Photoshop, but the issue persists.Has anyone else experienced this?I’m running Photoshop on rosetta and normal way and even not works.If I run Photoshop 2026 on Rosetta mode, I can’t create Video empty layer too...I have to use Photoshop 2021 to work and it’s confusing but in this version all works.Any help or suggestions would be greatly appreciated.Thanks!

Hallo Adobe, in den bestimmt letzten 6 Monaten läuft kein einziges Update für Applikationen mehr flüssig zu Ende. Immer bei etwa 47% geht nichts mehr und die Meldung "Der Fortschritt ist langsamer als gewöhnlich, eine Lösung des Problems ist in Arbeit". Ich sage euch, dass das in meinem Fall die letzten 6 Monate bei wirklich jedem Programm, besonders bei Photoshop, Photoshop Beta, Premier und Premiere Beta der Fall war und gerade bei Indesign. Das ist dann so langsam, dass die Updates die ganze Nacht laufen. Denn wenn man diese Updates dann abbricht, dann ist das jeweilige Programm nicht funktionsfähig und man muss es komplett neu aus der CC installieren, was zur Folge hat, dass alle Presets und Workspaces ebenfalls weg sind. Entschuldigung, wenn ich das sagen muss, aber das nervt extrem, denn der Mac ist dann blockiert und ich kann nicht arbeiten, weil ich danach auch wieder alle Presets wiederherstellen muss. Bitte findet dafür endlich eine Lösung, an meinem Internet liegt das gewiss

Hi Adobe Support Team,Since July 2nd, I have been encountering a persistent payment error stating, "We couldn't process your payment," even though all my bank cards are legitimate and fully functional.I have already exhausted all possible troubleshooting steps on my end: Tried using different email addresses, networks, and devices. Tried multiple different bank cards. Verified with my bank that all international online transactions are fully enabled. I even went to the bank to open a completely new account and get a brand-new card, but it still resulted in the same error. Attempted to purchase the 1-year prepaid plan instead of the monthly plan, which also failed. I have contacted your support agents multiple times regarding this: I was told to wait 24 hours, but it has been about 3 days with no progress or resolution. I provided my card details through a secure link for an agent to process the purchase on my behalf, but even that failed. Since this happens across all cards (

Once I perform the basic edits to a photo & then begin to add the various masks for further enhancements, the basic masking panel will open fine. If I try to then create new masks or add, subtract, intersect with on my original mask selection, etc, then the panel that contains these options will not open automatically as in previous versions. My workaround thus far has been to step back, click on the mask icon over & over until the secondary panel finally opens. Once it does finally open, it works fine on that one photo. If I begin to edit additional photos & create masks for those, I then have to repeat this process all over again.

Getting "There was a problem loading some of the content" error when launching Creative Cloud Desktop.  Have tried closing & relaunching, closing, signing out of account and relaunching. No effect. 

I’ve designed two ePubs in the last 48 hours with same error. I design them all of the time, so it’s not me. Images are not center aligned though I’ve selected align center layout and even manually added object export custom alignment center to the image with same result of left alignment.Please advise.Thank you.

Subject: Bug / Usability Report: Automatic Adobe Fonts syncing of Times New Roman causing local system font conflicts in InDesignTo the Adobe InDesign Product Team,I am writing to report an ongoing, highly disruptive workflow issue regarding how Adobe InDesign and Creative Cloud handle the default system font Times New Roman on Windows environments.The Issue:Times New Roman is a native, pre-installed TrueType font (.ttf) on all Windows operating systems. However, when opening legacy documents, packaged files, or cross-platform files in InDesign, the application frequently flags Times New Roman as a "missing font." Creative Cloud then automatically attempts to sync an OpenType (.otf) variant of Times New Roman from Adobe Fonts.The Resulting Conflict:This background synchronization triggers an immediate system conflict. The Creative Cloud desktop app throws a "Font Conflict: A font with the same name is already installed" error because the system already recognizes the native Windows Tru

I have Windows 11 on a Lenovo, and Creative Cloud refuses to install. I have tried all the suggested fixes (updating visual C++, installing from CC 2015 and updating upwards, installing from Windows 10 installer and lower ...) nothing works. Creative Cloud just keeps stuck in a loop, and because all the other downloads start from there I'm not able to install Photoshop or Illustrator etc.. Is there anything Adbobe has done to really tackle the issue? Is there a way to simply make Adobbe CC work on a Windows 11 laptop? 

So now this is the new normal, and there is SO MUCH GOING WRONG that I can’t even describe how livid I am, that users are paying 80€ for a pack of apps that with each release get more and more unstable and unable to function properly at the most basic levels.For some reason, Photoshop is not accepting clipboard data coming from AI. Not as pixels. not as Smart Object, nothing.Having the layer as Smart Object is obviously fundamental for later edits.Using the latest PS version, on a M4 Imac running Tahoe 26.5.1.Illustrator is also behaving POORLY, but thats a matter for another report. 

If you use 4k monitors with a Macbook pro, then remove the monitors and just use the Macbook screen, your Adobe app windows do not resize to fit. Meaning, you can not see tools, additional windows, etc, whatever was expanded is now off the screen. Its especially bad in Premiere 2026 I have to force quit, restart the app with the option key held down to for clearing the cache. It’s an time suck and pita.

I’ve recived an e-mail that my cancel plan request has been approved, but I didn’t asked for it. I’ve paid for 12 months, there are 10 months left but now I don’t have any active plan. Please help me, I don’t know why and how this bug occured 

Good afternoon, the latest version of Photoshop has local deletion with generative AI on device. It needs to work some specifications -  Minimum Hardware Requirements. I have laptop MSI Raider 18 HX AI A2XWIG with Intel® Core™ Ultra 9 285HX, RTX™ 5080 16GB GDDR7. DDR 64GB. These characteristics are higher than recommended, but there is an error that there is not enough video memory. How fix this problem?

Audition updated today and now won’t open at all.  Windows 10. CC & Audition have been uninstalled & reinstalled multiple times.  We’ve also run all recommended checks & scans.  

Cloud storage is really poor. It doesn’t support drag-and-drop. You can only save a file to the cloud by opening it in an Adobe application and using the ‘Save As’ option.How do I upload a file – even an Adobe file – that I have on my hard drive to the cloud?El almacenamiento en la nube es muy malo. No permite arrastrar y pegar. Sólo abriendo un archivo con una aplicación de Adobe se puede guardar en la nube mediante "Guardar como".¿Cómo subo a la nube un archivo incluso de Adobe, que tengo en mi disco duro?

When I open the Creative Cloud Desktop app, the colours glitch massively to the point of often becoming unreadable - anyone else experienced this? The colours chnage and flicker as i move my mouse around the screen. Issue does not appear in a monitor view on OBS so I am thinking it may be an issue with Nvidia's RTX auto HDR feature as OBS forces SDR howeve rmy monitor is HDR1000. Using Nvidia Driver 576.52 on an RTX 3070.

This is using Adobe Fresco on an iPad pro 13inch (M4). My files weren’t syncing because my creative cloud storage was full. I cleared out my files, and the app started syncing again. Some files synced successfully. Many others are stuck with the syncing icon on. I can’t delete them or move them. Some have shown merge conflict errors and renamed the files. When that happens I can at least back up the file and delete it. But the others seem to be stuck in sync mode. I’m worried if I uninstall the app I’ll lose these files. What steps can I take to fix this?

Hello! For the past two days, I haven’t been able to upload MP4 files to Creative Cloud Library. Files will look like they’re uploading but then will immediately disappear. I’ve tried searching for the files to see if they might’ve uploaded to a different location unintentionally (which happens sometimes), but they are nowhere to be found in CC Library. These are small files, and we have plenty of other (and also larger) MP4 files loaded into CC Library already. Within this same timeframe, I also uploaded image files to CC Library without any problem. So, I’m not sure why this issue with MP4 files is now occurring. Any advice or help is greatly appreciated. Thank you!

On Windows 10, using the latest version of Adobe CC, the process “Node.js Javascript Runtime” uses 100% of a core, all the time.  This is a relatively new problem.  My computer’s fans are running non-stop as a result.The Node.js thing is located in: C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs  

When I open a Lightroom catalog in LR classic (version 15.3.1), the histograms and 1:1 previews of the images won't load. When I try to do anything, Lightroom will freeze and crash and I'll have to force quit. I’m using a Macbook Pro updated to Tahoe 26.5.1, I've cleared video and RAW caches, cleared preferences, shut off GPU, checked the integrity of the catalogs, optimized them, uninstalled and reinstalled LR, and restarted my computer. The issue persists, but not with every catalog.

I keep getting a message in Adobe Creative Cloud Desktop "There was a Problem loading some of the content".When I click on the Pre-release tab I only see the pre-release for Illustrator not any other pre-release apps. When I look in the folderC:\Program Files (x86)\Common Files\Adobe\OOBE the only folder it contains is \PDApp.I have deleted the app and reinstalled it.I have logged out and back in again and repaired the installation.Can you advise how to fix this.