Bug Reports

CCdesktop is asking me every time I open the app to join Max: how to turn it off.CCDesktop unchecks the shortcuts on a regular basis in the Home tab: how to prevent this.

Every time I turn my computer off and on again, Adobe asks me to log in again. Because of this, I can't use Adobe applications when I don't have internet access. How can I solve this problem?

Adobe Creative Cloud Experience still using outdated Node js library which is vulnerable to Node2Shell so when we expect it will get updated ? Node.js 24.19.0 (C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe).So how should we proceed with Creative Cloud based on this information? Do we A) Accept the risk and wait for a new update from Adobe, B) Remove the application from affected PCs.

Currently, creative cloud often fails to identify the author and deny access to my own files made on the same computer. Sometimes, it also takes a while to load too. This happens most if I try to open a file from an app like Illustrator without having creative cloud open also, but it can happen in any scenario. Adobe support tried upgrading me to a business plan like that would help, but I actually lost all of my cloud files (which were in project folders) during this transaction. Thankfully I had copies of most of those files stored elsewhere. They did not offer much help and actually made the situation worse. I am back to the personal plan now, but in its current state, Adobe Creative Cloud is not a functional file sharing and storage service for individuals or teams. Please improve load time and reliability of authentication and access. (It was also annoying that I could not download files in the project folders.)

Hallo Adobe, in den bestimmt letzten 6 Monaten läuft kein einziges Update für Applikationen mehr flüssig zu Ende. Immer bei etwa 47% geht nichts mehr und die Meldung "Der Fortschritt ist langsamer als gewöhnlich, eine Lösung des Problems ist in Arbeit". Ich sage euch, dass das in meinem Fall die letzten 6 Monate bei wirklich jedem Programm, besonders bei Photoshop, Photoshop Beta, Premier und Premiere Beta der Fall war und gerade bei Indesign. Das ist dann so langsam, dass die Updates die ganze Nacht laufen. Denn wenn man diese Updates dann abbricht, dann ist das jeweilige Programm nicht funktionsfähig und man muss es komplett neu aus der CC installieren, was zur Folge hat, dass alle Presets und Workspaces ebenfalls weg sind. Entschuldigung, wenn ich das sagen muss, aber das nervt extrem, denn der Mac ist dann blockiert und ich kann nicht arbeiten, weil ich danach auch wieder alle Presets wiederherstellen muss. Bitte findet dafür endlich eine Lösung, an meinem Internet liegt das gewiss

Speed Test is 70 Mbps - Connection to Adobe servers is almost non-existent.  Adobe Pro just sits there saying it is down loading through CC.  Tried to download the Adobe Pro 64 bit installer...the speed states it will take 8 days.  McAfee is turned off.

How do I shut down Creative Cloud Desktop in Windows 11? Internet searches produce nothing useful. This app is a memory hog that I don't want running in the background. AI search says right-click on the Show Hidden Icons menu and choose Quit or Exit, but doing so does nothing. No exit option appears. I see so many users looking for a solution to this ridiculous omission by Adobe.

Bonjour, J'ai souscrit à la suite creatic cloud il ya quelques jours pour ma fille qui est étudiante. Je n'arrive pas a accéder à l'ensemble des applications proposées. Le message ' vous n'avez pas accès aux fonctionnalités de gestion des applications apparait. Pour gérer les applications, une autorisation de votre administrateur informatique est peut être requise'J'ai pu constater que cette requette a déjà été formulée à plusieurs  reprises par d'autres personnes. J'ai tenté d'appliquer les recommandations sans succès. Il s'agit d'un Imac fonctionnant sut Macos Sequoia 15.01 Merci pour votre aide

Установил лицензию и показывает ошибку. Помогите устранить ошибку 

I pay for the full Creative Cloud collection. Today I tried to install Audition on macOS 27.2. This is what happened:1. The "Creative Cloud Installer" demanded administrator access to my entire Mac, and macOS warned that Apple could not verify this installer is free of malware. The Audition download image itself is notarized; the elevated installer it launches is flagged as unverified.2. During this one app install, Adobe placed a root-level launch daemon (/Library/LaunchDaemons/com.adobe.acc.installer.v2.plist) and a privileged helper tool (/Library/PrivilegedHelperTools/com.adobe.acc.installer.v2) on my system.3. "Adobe Creative Cloud" and an entry labelled only "Adobe Inc." appeared in Background App Activity, switched on and running, without my permission. Creative Cloud is again set to launch invisibly at every login (--showwindow=false --onOSstartup=true). I had disabled these entries before; Adobe switched them back on. On macOS 27 these entries cannot be removed from System Set

My photoshop files aren't showing up in creative cloud.

3 problems to report:1) Ever since I updated creative cloud a few weeks ago, now the dropbox desktop icons (for dropbox desktop app) have disappeared. And I went over it with dropbox and they instructed me to go to System settings on mac → general → Login Items & Extensions, and scroll all the way down to the “extensions” section and find where its says “creative cloud” and hit the circle i icon, and toggle on and off “file provider” then my dropbox desktop app sync icons come back. Dropback says creative cloud is notorious for hyjacking desktop icons. I must note this fix is temporary and resurfaces later. I’ve provided a screenshot below of what the dropbox desktop app sync icons look like. 2) Ever since I updated creative cloud a few weeks ago, my external hard drives on the left hand panel are defaulting to the creative cloud app. 3)the authenticator app on firefox. when im on firefox it asks me to type in a number but doesnt give me a box to type it in. but when I go to safari

I'm not necessarily looking for a fix as much as voicing my frustration and desire for more attention being placed on performance (essential) rather than AI or other "nice to have" features.I'm running a Macbook Pro with M2 Pro chip and 32GB RAM. Not a bleeding edge beast but a machine that should be more than sufficient for running creative apps effeciently. It seems to perform well with every other app or service, including running multiple virtualized servers (simultaneously via Docker), along with email, Slack, Clickup, Dropbox, Google Drive, and probably 50 to 100 Chrome tabs, all at the same time. However, Creative Cloud app and the Creative Cloud Content Manager service use over 52% of all battery/power over, on average, over any 12 hour period. The other important thing to note is that CC uses a ton of power, and sometimes excessive CPU, even when Adobe apps arent't being used.I began to wonder why I can't get more than a couple hours usage on battery power, and now I know. Qui

Hi. I have a MacBook Pro running Sonoma and bout a week ago, I started having an issue with high CPU usage from the Creative Cloud Core Service. It is running at around 100% of my CPU when I check it on activity monitor. Doesn't matter if I'm running an application or not. I've tried restarting, quitting the process, and reinstalling CC. 

I am using an apple m1 2020 macbook pro running tahoe 26.6.2. I have been using adobe products fine for years on this subscription on this computer. Last week, out of nowhere with no settings change or deletion of any kind, my adobe apps all started giving me “cannot verify subscription” error messages and now I can no longer use any of my apps. I’ve seen 204, 201 and error code 20400. Currently getting 20400.  Things I have tried:-Checking clock-Uninstalling all adobe apps and reinstalling-Logging in on different adobe accounts (so it is a computer issue, because I can use my account on other devices fine, and NO adobe accounts work on this computer)-Creating a new user on the computer-Checked host files-Verified firewall was not the issue- successfully got the “pong” page-GlobalSign Root CA certificate checkThank you so much for the help!

Starting recently, the email notifications I receive when someone comments on a shared PDF review are displaying raw HTML markup instead of clean text. Each comment shows up wrapped in a literal <pre style="font-family:Arial, Helvetica, sans-serif; white-space:pre-line;"> tag, and apostrophes render as the HTML entity ' (so "that's" appears as "that's").The comments themselves are fine — when I open the review in Creative Cloud / Acrobat on the web, everything displays normally. The problem is only in the notification email body, which suggests the email template is failing to decode/render the HTML before sending (looks like a double-encoding issue introduced on Adobe's side).Details:- This is on comment notifications for a shared PDF review ("You have X new comments on [filename]").- It started recently — it was rendering correctly before.- Nothing changed on my end (same email client, same account).- Affects the email body only; the actual comments and the PDF are unaf

O app Creative Cloud fica apresentando o "Erro 191", mesmo fazendo todos os processos de reparo esse erro está persistindo. Já tentei todos as formas disponíveis de reparo fornecidos pela comunidade

Bonjour,J’ai récemment souscrit à un abonnement Adobe personnel avec mon adresse e-mail personnelle.Avant cela, j’utilisais les applications Adobe avec une autre adresse e-mail, dans le cadre de mon abonnement fourni par mon école. Cet abonnement scolaire n’est plus celui que je souhaite utiliser.Depuis que j’ai souscrit à mon abonnement personnel, lorsque j’essaie d’ouvrir une application sur mon ordinateur, un message apparaît : « Cet appareil a été désactivé », avec la mention indiquant que l’appareil a été désactivé par un administrateur informatique.Je suis pourtant maintenant connectée avec mon compte Adobe personnel et j’ai bien un abonnement actif. D’autant plus que mon autre compte est supprimé d’AdobeJe souhaiterais donc savoir comment dissocier mon ordinateur de l’ancien compte/abonnement de mon école afin de pouvoir utiliser mon abonnement personnel sur cet appareil.Pouvez-vous m’indiquer la procédure à suivre ?Merci d’avance pour votre aide.