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Ann Bens
Community Expert
Community Expert
Nov 4, 2026 12:50 PM UTC
Open for Voting

CC desktop notifications and shortcuts

CCdesktop is asking me every time I open the app to join Max: how to turn it off.

CCDesktop unchecks the shortcuts on a regular basis in the Home tab: how to prevent this.

    24 replies

    Kalvyn Rasquinha
    Community Manager
    Community Manager
    Nov 9, 2026 5:08 AM UTC

    Hi everyone. I’m sorry about this - we’re using a new platform for the MAX notifications this year and this bug slipped through. The team is working on an immediate fix to not keep alerting you of the same notification. We’re also working to ensure the system honors your notification preferences - this fix is a bit more involved but we’re prioritizing it.

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    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    Nov 8, 2026 2:29 PM UTC

    ​@Jeff_A_Wright 

    Beta icon definitly are turned off after an update. Now even my AME icon is at the bottom of the list.

    Max notification does not show anymore.

     

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    Jeff_A_Wright
    Community Manager
    Community Manager
    Nov 9, 2026 6:36 PM UTC

    Thank you, ​@Ann Bens I appreciate the update! I am happy to hear the notifications have ended.

     

    I was able to confirm that others are also encountering the same difficulty utilizing the Beta apps in the Home tab. You are not alone, and I sincerely apologize for the inconvenience.

     

    Thank you, ​@Ann Bens for your continued contributions and for evaluating Adobe’s latest creative offerings!

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    Jeff_A_Wright
    Community Manager
    Community Manager
    Nov 6, 2026 5:36 PM UTC

    Thank you all for the feedback, and thank you, ​@Ann Bens  and ​@kglad, for the additional details and troubleshooting in this thread.

     

    We apologize for the inconvenience caused by the recurring Adobe MAX notification. The behavior has been reported, and this is a time-limited announcement. Your feedback about the experience has been heard.

     

    Please continue to vote on this issue so the team has an accurate picture of its impact.

     

    In the meantime, we hope you'll consider joining us for Adobe MAX. MAX Online is available online at no cost, from anywhere in the world, and you do not need an Adobe subscription to attend virtually.

    Adobe MAX:

    https://max.adobe.com/

     

    MAX Online:

    https://max.adobe.com/max-online/

     

    Thank you again for taking the time to share your feedback with us.

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    kglad
    Community Expert
    Community Expert
    Nov 6, 2026 5:44 PM UTC

    ​@Ann Bens deserves the credit.  she posted about it first.

     

    (i only did my usual promulgating ann’s and your contribution.)

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    michaljanata
    Inspiring
    Nov 6, 2026 9:50 AM UTC

    I’m also not able to get rid of that notification. It pops up everyday, even when I disable it.

     

     

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    kglad
    Community Expert
    Community Expert
    Nov 6, 2026 5:42 PM UTC

    ​@michaljanata 

     

    is will stop recurring soon.

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    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    Nov 4, 2026 2:39 PM UTC

    this is so annoying

     

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    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    Nov 4, 2026 2:32 PM UTC

    App also does not remember to stay minimized.

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    kglad
    Community Expert
    Community Expert
    Nov 4, 2026 5:09 PM UTC

    did you successfully reset the app?

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    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    Nov 4, 2026 7:48 PM UTC

    yes

     

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    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    Nov 4, 2026 2:32 PM UTC

    All version mentioned are the same but I have some more such as AI assistent.

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    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    Nov 4, 2026 12:56 PM UTC

    There are no updates.

    Which one is the latest.

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    kglad
    Community Expert
    Community Expert
    Nov 4, 2026 12:59 PM UTC

    for me, it’s

     

     

    you should try resetting, if you can’t update: make sure it's in the foreground, then press:

     

    Win: Ctrl + Alt + R

    Mac: Cmd + Opt + R

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    kglad
    Community Expert
    Community Expert
    Nov 4, 2026 12:52 PM UTC

    see if you can update the cc desktop app

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