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Participant
October 11, 2026
Open for Voting

Creative Cloud forces background items and a root daemon onto my Mac without consent, then fails to install

I pay for the full Creative Cloud collection. Today I tried to install Audition on macOS 27.2. This is what happened:

1. The "Creative Cloud Installer" demanded administrator access to my entire Mac, and macOS warned that Apple could not verify this installer is free of malware. The Audition download image itself is notarized; the elevated installer it launches is flagged as unverified.

2. During this one app install, Adobe placed a root-level launch daemon (/Library/LaunchDaemons/com.adobe.acc.installer.v2.plist) and a privileged helper tool (/Library/PrivilegedHelperTools/com.adobe.acc.installer.v2) on my system.

3. "Adobe Creative Cloud" and an entry labelled only "Adobe Inc." appeared in Background App Activity, switched on and running, without my permission. Creative Cloud is again set to launch invisibly at every login (--showwindow=false --onOSstartup=true). I had disabled these entries before; Adobe switched them back on. On macOS 27 these entries cannot be removed from System Settings.

4. The install never completed. Creative Cloud insists on updating itself before installing anything, fails to deliver that update, and blocks the Audition download. What remained was an empty, root-owned "Adobe Audition 2026" folder in /Applications and several installer processes left running in the background.

Placing background services and root-level components on a customer's machine without asking, and re-enabling them after the customer has turned them off, is how malware behaves. From a company I pay a premium subscription to, this is absolutely disrespectful. Installing one application requires neither root access to my whole system nor permanent background processes.

What I expect from Adobe:

  • App installs that run with user-level rights, or one narrowly scoped, notarized helper that states exactly what it changes and removes itself afterwards.
  • No background services, login items or launch daemons without explicit opt-in, and a choice that stays respected after updates and installs.
  • An installer that works without first forcing a self-update it cannot deliver.
  • A published list of everything Creative Cloud installs, and an uninstaller that removes all of it.

Every Adobe install now costs me working time to find and remove what was forced onto my machine. Please fix this.

Walter Kurz

    2 replies

    leo.r
    Community Expert
    Community Expert
    October 12, 2026
    Today I tried to install Audition on macOS 27.2


    macOS 27.2 is still in beta. Creative Cloud doesn’t officially support beta versions of operating systems. If you’re beta testing this release then you might have discovered a bug in macOS (and, possibly, in Creative Cloud too). Make sure to report this bug to Apple.

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    kglad
    Community Expert
    Community Expert
    October 12, 2026

    are you using a website to install audition or are you only using the cc desktop app?

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