Skip to main content
Participant
August 12, 2026

Creative Cloud Storage - File not showing up

  • August 12, 2026
  • 2 replies
  • 13 views

Was trying out the "convert to vector" feature and uploaded a file to convert. The AI assistant gave me the location of where it saved the file. It wasn't there. After a few more prompts, I had it saved in a new folder in my CC files and it was there. But I then asked why the other file wasn't showing up in my CC files. The assistant responded that the file was saved in a temporary storage location that is not a user-accessible folder. Not sure if this exactly a bug but is misleading. 

 

 

    2 replies

    kglad
    Community Expert
    Community Expert
    August 13, 2026

    what app were you using that caused a problem?

    leo.r
    Community Expert
    Community Expert
    August 12, 2026

    As far as I understand, it’s some kind of beta functionality? I don’t have this “AI Assistant” tab, for example. If you’re participating in a specialized beta program, then just submit your feedback via the channels provided by the program.