The official community for the Creative Cloud desktop app.
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refusing to sync envelopes after I updated permissions
Nach einer Neuinstallation musste ich mein Laptop wieder auf Vordermann bringen. Mein Laptop funktioniert mit Windows 10. Nun erscheint die beigefügte Fehlermeldung beim Hochladen von Photoshop. Das Hochladen von Adobe war kein Problem. Vor dem Neuinstallation aufgrund eines Fehlers funktionierte alles Einwandfrei auf Windows 10.
Creative Cloud Desktop fails to update with Error 190 on Windows 10 Pro 22H2 (OS build 19045.7663).The installer attempts to install Adobe Native Client (KANC) 7.0.7.25, but the installation fails during the OS requirement check.The installation log reports:“Sanity check for installation failed. Current OS version 10.0.19045 doesn't satisfy OS requirements.”“Error occurred in install product workflow with error code 190.”Windows Update is fully up to date.Troubleshooting performed:- DISM /Online /Cleanup-Image /RestoreHealth completed successfully.- SFC /scannow found corrupted files and repaired them successfully.- Creative Cloud Desktop was repaired.- Creative Cloud Desktop was removed using the official Adobe Creative Cloud Cleaner Tool, selecting “Creative Cloud only”.- Creative Cloud Desktop was reinstalled using Adobe's official Windows 10 64-bit installer.- Error 190 persists after the clean installation.The installer successfully connects to Adobe servers and receives HTTP 200
Photoshop 27.10.0, NVIDIA Studio driver 606.56 (updated last week). Worked perfect before NVIDIA update. Now while using Photoshop the screen intermittingly flickers. This happens a few times a minute. Is this a known bug? Can it be fixed? Thank you.
This is an ongoing problem and is really causing me issues. I have a “Personal” profile with Captivate, I have a “Business” profile with Adobe Acrobat. They both use the same email address because that is how the person at my company set up the accounts. Logging in and out would not be an issue, though tedious and annoying (I did see a similar post on this) - but I would do it if I had to- but I can’t even do that. I can ONLY log in to my personal profile at [Personal information removed by moderator.]- but NOT my business profile. Try to open local Adobe Acrobat or Creative Cloud It opens with my personal profile only and no choice to switch I can’t open any PDFs, let alone create formsI have talked to an Adobe tech before and they “fixed” it temporarily, but it’s doing it again. I have done the below steps: Close all Adobe processesOpen Task Manager (Ctrl+Shift+Esc) and end every Adobe-related process: Creative Cloud, Captivate, Adobe Desktop Service, Adobe CEF Helper, anything start
Ao criar uma máscara para desfocar o rosto de uma pessoa em movimento, por exemplo, o vídeo no preview fica quase todo preto, só aparece normal se pausar a timeline. Só resolve o problema se renderizar o vídeo e continuar editando. É um bug no preview, que impede de ajustar a máscara. Já verifiquei e nao tem atualizações
Dear Adobe, My aim is to work with you to identify the cause/s the issue related below so that Adobe can provide a solution to prevent it happening again, most specifically to prevent this happening to anyone else. The Sequence of EventsOn Wednesday 12 August 2026 at approximately 17:00 BST opened my MacBook Pro and straight away initiated an update to the Mac OS , from 26.5.2 to 26.6.1, through the System Settings panel. Immediately after the update was completed I noticed that two applications were missing from the Dock, with two question marks in place of their icons. See screenshots below. Thinking that the links between the Dock and the applications were broken I opened the Applications folder only to find that both of the applications were missing. I conducted a Spotlight search of my internal drive but it was clear that they had been removed from my internal drive. I then checked the Bin (Trash) to see if they had been moved there but, once again, they were absent. I then w
The setup doesn't work, the photoshop setup AND the CC setup and every other setup? Although it still appears in the Task manager, but nothing happens
In version 2026.001.21691 of Acrobat, a new bug has occurred which prevents Windows 10 machines from sleeping. Once you have chosen, “Edit Using . . . Adobe Photoshop,” the computer will no longer sleep until Acrobat is completely closed. Closing Photoshop has no impact on the bug.The Windows powercfg utility reports that it is msedgewebview2.exe which is preventing the sleep: PS C:\Windows\system32> powercfg /requestsDISPLAY:[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\150.0.4078.83\msedgewebview2.exeVideo Wake LockSYSTEM:[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\150.0.4078.83\msedgewebview2.exeVideo Wake LockAWAYMODE:None.EXECUTION:None.PERFBOOST:None.ACTIVELOCKSCREEN:None.
How do I install the Creative Cloud Desktop app in another language? The default install is in the system default language.Another particularly annoying feature of Adobe is that it confuses Brazilian Portuguese with Portuguese. These languages are quite different and I always have to manually change all applications to English instead. Ideally there should be a Portuguese from Portugal (pt-pt) version available. If this is not possible, do not assume that a Portuguese system will use PT-BR by default instead. Believe me it is really annoying for a lot of people I talk and work with here in Portugal but also in other countries who speak Portuguese but not Brazilian Portuguese.Many thanks
Glitch 1: tried to edit ‘describe your bug’, and it completely erased the information I put in already.Glitch 2: CC updates are so slow, they even seem to time-out and just sit there at the same percentage for days, or until I cancel them. When I cancel, they say cancelling, and stay stuck cancelling, sometimes indefinitely, even with restarting CC or my computer. I then can not try to update the app again, or update any other apps. I currently have 10 updates I can not do. I have tried all resources at Adobe, been told by Apple and online forums that many have this problem, and that CC affects iOS functionality. people pay a lot to use Adobe apps, Adobe needs to do better. Tahoe 26.5.2, MacBook Pro M2 2022, Adobe CC 6.9.1.1.3, no non-adobe app issues.
Erreur 403 lors de l'installation/mise à jour d'InDesign Beta sur macOS.Voici tout ce que j'ai déjà tenté, sans succès — l'erreur 403 persiste à chaque étape :Fermeture complète de Creative Cloud (Quitter + vérification Moniteur d'activité) et redémarrage du Mac Reconnexion complète au compte Adobe dans Creative Cloud Desktop Recherche manuelle des mises à jour depuis Applications → Autres actions → Rechercher les mises à jour (pas "Réessayer") Réinitialisation de Creative Cloud (raccourci Cmd+Option+R) Réparation officielle via le Creative Cloud Uninstaller (option "Réparer") Nettoyage ciblé avec le Creative Cloud Cleaner Tool, en sélectionnant uniquement InDesign Beta (aucune autre application Adobe touchée) Désinstallation puis réinstallation complète et propre d'InDesign BetaRésultat : erreur 403 systématique à chaque tentative, y compris après une réinstallation neuve.Que faire ? merci de votre retour
Was trying out the "convert to vector" feature and uploaded a file to convert. The AI assistant gave me the location of where it saved the file. It wasn't there. After a few more prompts, I had it saved in a new folder in my CC files and it was there. But I then asked why the other file wasn't showing up in my CC files. The assistant responded that the file was saved in a temporary storage location that is not a user-accessible folder. Not sure if this exactly a bug but is misleading.
Hi. I have a MacBook Pro running Sonoma and bout a week ago, I started having an issue with high CPU usage from the Creative Cloud Core Service. It is running at around 100% of my CPU when I check it on activity monitor. Doesn't matter if I'm running an application or not. I've tried restarting, quitting the process, and reinstalling CC.
I’ve also tried everything (re login, reinstalled,...)
Acrobat 2d measuring tools 'snap to point' options not working. This has recently stopped working (Aug 2026). It's not just my version either, it's also stopped working for everyone else I have spoken to who uses this tool.
Direct na het openen van een bestand stopt Photoshop.Ik werk op een iMac macOS 15.7.9
Almost every recent update to applications (specifically InDesign and Illustrator) cause the apps to crash or not open at all. I then need to reinstall an older version in order to use the application. It’s been happening for probably over a year now.
On Windows 10, using the latest version of Adobe CC, the process “Node.js Javascript Runtime” uses 100% of a core, all the time. This is a relatively new problem. My computer’s fans are running non-stop as a result.The Node.js thing is located in: C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs
Continious bluescreen errors after installing Premiere - os crashes on running premiere / Have tried two fresh installs after running full clean with AdobeCreativeCloudCleanerTool.exethere is some driver conflict which I cannot isolate in the dump / ntoskrnl.exe ntoskrnl.exe+6b4d2e fffff800`dc800000 fffff800`ddc50000 0x01450000 0x4a63af4e 20/07/2009 11:42:06 am Micro-Star International Co., Ltd. Vector 17 HX A14VHGProcessor Intel(R) Core(TM) i9-14900HX (2.20 GHz)Installed RAM 32.0 GB (29.7 GB usable)Graphics card NVIDIA GeForce RTX 4080 Laptop GPU (12 GB)Intel(R) UHD Graphics (128 MB)Storage 865 GB of 4.66 TB usedSystem type 64-bit operating system, x64-based processorEdition Windows 11 HomeVersion 25H2Installed on 26/07/2026OS build 26200.8875Experience Windows Feature Experience Pack 1000.26100.334.0
Hi there,For months I have this issues with Adobe Creative Cloud Desktop. I'm running ACCD on an up to date WIN11PRO computer (DELL Alienware). Problems starts since ACCD stops silently launch at startup and run in the background, letting me work from any location (ISP). Since 1 or maybe almost 2 years ago, ACCD won't silently starts anymore, it always popup on computer's start and ask me if I want to connect to CC. Nowadays I could connect from work to CC but I could not connect anymore from home (both on wi-fi connections). Why I'm saying this? Because I could connect from home through the wire!!! I have try'd all Adobe's solutions, and YES, I do have internet connection!!! The wire is not a solution at home because of the house setting, it could be just a temporary solution. If I connect my computer wi-fi via my phone's hotspot or if I "delete/forget” my wi-fi connection it works (connect to CC) 2 times out of 10 cases. So, If anyone could help me solve this issue I'd much obliged.M
Operating System: Windows 11 Home v:25H2AI Version: Adobe Illustrator 2026 30.6 (desktop)I have an Illustrator Cloud Document that I created myself and have been working on across multiple computers using Adobe Creative Cloud. All artwork was created by me within Illustrator.The issue appears to affect objects copied from one specific cloud document into another.The affected objects are simple vector circles with gradient shading. Prior to the issue, they behaved normally. Additional Symptoms:The Appearance panel is completely blank when an affected object is selected. The object remains visible until it is transformed. After reflecting, the object becomes invisible, however its vector paths remain selectable and visible in Outline mode. The Layers panel continues to show the object. Using the Eyedropper Tool on an affected object consistently causes Illustrator to crash. Applying a normal Fill temporarily restores the object's appearance, however Undo returns it to the corrupted state
I redeemed an Adobe Photography plan code, but Creative Cloud still asks me to buy a plan. The subscription appears on my account with an expiration date, but I cannot access Photoshop or Lightroom.
The left sidebar of my CC app shows only Applications and Marketplace. Where have the links to Fonts and Stock gone?CC version 6.10.0.253 on Mac OS Tahoe 26.5.2
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