Creative Cloud seems to be taking longer than usual to initialize.

[Yimo]

Got a new PC recently (Windows 10), and am trying to install the Creative Cloud desktop app, however when I run the setup it stays at 1% initializing installer, and then after ten minutes or so it starts installing it. Once it finishes it launches, and the spinning wheel keeps going until finally it says "Creative Cloud seems to be taking longer than usual to initialize. To fix this, relaunch Creative Cloud by clicking here, or restart your computer and try again." After a bit longer it changes to "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from "http://www.adobe.com/go/adobecreativecloudapp'." If I run the repair the same thing goes again. I've tried running the cleanup tool, disabling firewalls, running as administrator, and the other fixes people have mentioned, but the error persists.

[Daddy22]

This: "Creative Cloud seems to be taking longer than usual to initialize."

[kglad]

@Daddy22 

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

[God-Usopp]

Seems like some people are still having issues with this a few years later, so I'll just post my solution here in case someone stumbles upon this post again:

What I did is downloaded the latest Microsoft Visual Redistributable C++ (the x64 download link should work for most people or x86 if that's what you run). I had already done this not too long ago so when the download finished it asked me if I wanted to "Uninstall" or "Repair" the redistributables, I clicked repair. Then I restarted my PC (it will prompt you to do this) and presto! It started right up after the restart and I was able to download my apps. 

[kglad]

@God-Usopp 

thanks. That's part of the general solution.