Solved: Error - Windows can't find Adobe Installer.exe - Page 2 - Adobe Community - 9998830

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harryl66

New Here ,

I am trying to do updates on Creative Cloud. I get a message:

Please help - very frustrating

Thanks

Harry

13.1K

1 Correct answer

kglad

Community Expert , Aug 19, 2018 Aug 19, 2018

25 Replies 25

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DanGent

New Here ,

Simpler solution that works for Windows at least.

From Start menu go to Settings.
Go to "Apps".
Find Adobe Creative Cloud from the list.
Select Uninstall.
It will ask if you want to "Uninstall" or "Repair".
Click on "Repair".

It will reinstall Creative cloud and updates should install correctly again.

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Resources

Getting Started

Getting Started

System Requirements Creative Cloud (all products)

System Requirements Creative Cloud desktop app

Installing on a new computer

Creative Cloud desktop app FAQ

Why do I need Adobe background processes?

Troubleshooting

Uninstall the Creative Cloud desktop app

Unable to download the Creative Cloud desktop app installer

Creative Cloud desktop app closes immediately after launch

File Sync - Unable to sync files

File Sync - Unable to turn on sync files

File Sync - maximum number of files and folders supported

Using your membership

Manage apps and services with the Creative Cloud desktop app

Turn Creative Cloud notifications on or off

Find how much cloud storage you have

Cloud Storage, delete files

How do I upgrade my cloud storage?

Update Creative Cloud apps