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i halve been hacked, all my files in cloud are gone. Don; know what to do
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use a web browser to navigate to the following locations. at each location there are several folders/link to check.:
https://documentcloud.adobe.com
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The first thing to check is whether you might have signed in with a second Adobe ID. Files in the Cloud go with a specific ID and you won't see them with a different user name. Try signing out, then sign in again with your original ID and PW.
Jane
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THIS IS NOT THE CASE AND IT DOES NOT HELP!!!
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Hi
@saskiao22678755,
Could you please let us know the format of the missing files? Did you try here- https://adobe.ly/3TGPAqA?
Regards,
Tarun
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NO!! YOU JUST LEAVE ME WITH ZERO FILES.
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and did you check with your browser?