MY MAC IS CRASHING CONSTANTLY BECAUSE OF CREATIVE CLOUD ON SIERRA 10.12.2

[skdznr]

Hello,

Creative Cloud is crashing my Mac. Constantly. I am having to write here to see if I can get some help. I have tried the trouble shooting and to no avail. I am on Sierra 10.12.2. the CC app was actually not working well prior to Sierra, but upgrading has seemingly made things much worse, though I DO NOT BELIEVE IT IS A SIERRA ISSUE.... so please do not lead me down that path. This is a Creative Cloud issue that crashes my computer.

It began with Creative Cloud not syncing. I uninstalled it and then reinstalled it, but it would constantly crash. After a customer service agent change the OOBE folder to OOBE-old it solved the problem... but now when I try to download an app... any app.. it freezes and crashes my computer.

Basically, Creative Cloud gets to 45-50% on any app download and FREEZES my computer. Then, if I try to install anything manually, it freezes about the 90% mark.

I have removed it and reinstalled it Creative Cloud. When uninstalled, Typekit, which I am paying for with the Creative Cloud Suite, does not sync my fonts and other assets.

I reinstalled it and then could not get it to sync. I also cannot download applications without it CRASHING MY COMPUTER. I can see from the forums that I am not the only one. Whoever is mod on this forum, please, I am looking for technical answers on how to SOLVE the problem.

I have looked at the PDapp. Log and see that there is a OOBElib error: 1 which may be part of the problem?

Again, I and MANY OTHER DESIGNERS are paying money NOT to troubleshoot your application, but to have it WORK.

I am looking for concrete answers:

1) How do I enable Creative Cloud 3.9.1.335 to download and install apps THAT I AM PAYING FOR

2) How can I have apps which I am downloading through Creative Cloud install WITHOUT CRASHING MY COMPUTER.

3) What can I change in the backend that would make this happen.

Thank you in advance.

[kglad]

@Trever34356391omwb 

this is an adobe forum.