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photoshop not showing bought

New Here ,
Aug 10, 2023 Aug 10, 2023

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hi there. ive have had photoshop for a while and i saw the app (creative cloud) so i got it and signed in but one thing i noticed is that photoshop wasnt showing up so when i tried to get somthing for it it said i had to buy it. but i have allready done that. and i dont know how to fix it.

Screenshot 2023-08-11 040742.png

Screenshot 2023-08-11 040333.png

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App installs and updates , Others

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Community Expert ,
Aug 10, 2023 Aug 10, 2023

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start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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