Probar gratis o comprar, pero no sale descargar

[antonio_garciaTornero1770]

Instalo Creative Cloud en mi nuevo ordenador, y al seleccionar una apliciacion , aparece probar gratis o comprar, pero no sale descargar. ¿ como hago? gracias

[jane-e]

@antonio_garciaTornero1770 

To install the applications you need to have a paid subscription. You didn't say if you have one?

If not, the "All Apps" plan is 50% off for the first year (annual commitment) for Black Friday, ending on November 29.

https://www.adobe.com/creativecloud/campaign/pricing.html

Let us know if this answers your question or if you need more assistance.

Jane

[kglad]

@antonio_garciaTornero1770 

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location