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Tarun Saini
Community Manager
Community Manager
April 2, 2024

Remove Creative Cloud Files Shortcut: Windows & Mac

  • April 2, 2024
  • 返信数 4.
  • 2035 ビュー

 

When installing the Creative Cloud desktop application, your computer generates a folder called "Creative Cloud Files." The sync service previously created a backup of the contents of the folder online, but this service is discontinued (see this for more info:https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html). Furthermore, a shortcut to this folder was automatically pinned to the Mac sidebar and the Windows Navigation panel. 

Sometimes, you may want to remove this shortcut from the Navigation panel or the sidebar. Despite its removal, it reappears after upgrading or reinstalling the Creative Cloud desktop application.

 

  • For individual users for whom 'Creative Cloud Synced files' had been discontinued, CCF folders would be renamed to "Creative Cloud Files + <account type> + <profile_name> + <email> + <profile_id/guid>", and a shortcut would be created in the navigation panel. The content inside this folder will not be synced to the cloud. 

  • For users who still have access to 'Creative Cloud Synced files', there is no change in behavior or user experience.

 

To remove the shortcut, try the steps mentioned below:-

 

For Mac- 

  • Users with access to the 'Creative Cloud synced files' folder will find it named "Creative Cloud Files". Signing out will remove the folder from favorites, while signing in will add it back to favorites. Only one folder can be in favorites at a time, even if you have multiple accounts.

  • Users who don't have access to the 'Creative Cloud Synced files' folder. To permanently remove the folder from favorites right-click on the folder in favorites and choose 'Show in Enclosing Folder'. This action will navigate to the original folder, where you can rename it. After renaming the original folder, you should remove it from favorites by right-clicking on the folder in favorites and selecting 'Remove from Sidebar'.

 

For Windows-

 

 

Hey community! Upvote if this post was helpful, and leave a comment to join the conversation.
 

 

 

    返信数 4

    Participant
    February 4, 2025

    I just discovered what you're commenting on. My native language is not English and as I saw that the synchronization continued, I assumed that I had misunderstood. I never received the warning of the extended deadline to today.

     

    I've run out of my files and I don't even want to think.

     

    Is there any way to get them back? I never thought this could happen to me 😞

    Participant
    February 4, 2025

    I have read again above carefully (the translator is not perfect) and I have found the folder! I'm sorry I can't delete my intervention. Thank you!

     

    kglad
    Community Expert
    Community Expert
    February 4, 2025

    @EBSGreen 

     

    thanks for the update

    Participant
    May 29, 2024

    As a user, having acces to my files through finder it was great because sometimes I work on my desktop but sometimes I have to work on a laptop. I find very disappointing not having this option anymore. (the Creative Cloud files acces from finder) I hope adobe returns this option.

    kglad
    Community Expert
    Community Expert
    May 29, 2024

    @Gabriela Marvan 

     

    did you want to make a suggestion to adobe?

    Participant
    May 26, 2024

    adobe photoshop used to be a decent program, now it is bulky and way too clunky... I DO NOT WANT the CLOUD anything... why have it? Everything I do is oin  my computer... useless unless you are working in collavberation with other people on a project, but really, how mwany of us are in that position... what about the personal computer user who just wants to make his family photos a little better? I do not need or want all that extra weight slowing down my older computer, always waiting for somehting to get loaded from a web based site, or forcing ,e to buy another subscription to someother thing I ma only going to use once or twice in a year... I CAN SEE THAT ADOBE PHOTOSHOP IS GOING BY WAY OF THE DODO BIRD AND THE WORLDS GREATEST BUGGY WHIP Factory... extinct!.. not impressed with thier cash grab marketing scheme they are forcing upon us...good bye photo shop and hello Microsoft Paint.... now where do i cancel my subscription to this useless program with its bait and switch tactics... 

    kglad
    Community Expert
    Community Expert
    May 26, 2024

    @James37646206oaqd 

     

    did you want to make a suggestion to adobe?

    Mr_Tronics
    Participating Frequently
    May 7, 2024

    I have followed these instructions and I just hope this is a permanent fix as I’m sick and tired of having to edit my registry to remove it from windows explorer after every update. If this isn’t permanent when will Adobe provide a PERMANENT fix!

    &quot;Freedom to speak is not permitted on Adobe forum.&quot;