• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Remove Creative Cloud Files Shortcut: Windows & Mac

Adobe Employee ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

remove-creative-cloud-from-explorer.jpg

 

When installing the Creative Cloud desktop application, your computer generates a folder called "Creative Cloud Files." The sync service previously created a backup of the contents of the folder online, but this service is discontinued (see this for more info:https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html). Furthermore, a shortcut to this folder was automatically pinned to the Mac sidebar and the Windows Navigation panel. 

Sometimes, you may want to remove this shortcut from the Navigation panel or the sidebar. Despite its removal, it reappears after upgrading or reinstalling the Creative Cloud desktop application.

 

  • For individual users for whom 'Creative Cloud Synced files' had been discontinued, CCF folders would be renamed to "Creative Cloud Files + <account type> + <profile_name> + <email> + <profile_id/guid>", and a shortcut would be created in the navigation panel. The content inside this folder will not be synced to the cloud. 

  • For users who still have access to 'Creative Cloud Synced files', there is no change in behavior or user experience.

 

To remove the shortcut, try the steps mentioned below:-

 

For Mac- 

  • Users with access to the 'Creative Cloud synced files' folder will find it named "Creative Cloud Files". Signing out will remove the folder from favorites, while signing in will add it back to favorites. Only one folder can be in favorites at a time, even if you have multiple accounts.

  • Users who don't have access to the 'Creative Cloud Synced files' folder. To permanently remove the folder from favorites right-click on the folder in favorites and choose 'Show in Enclosing Folder'. This action will navigate to the original folder, where you can rename it. After renaming the original folder, you should remove it from favorites by right-clicking on the folder in favorites and selecting 'Remove from Sidebar'.

 

For Windows-

 

 

AnotherPhil_0-1686184455716.png

Hey community! Upvote if this post was helpful, and leave a comment to join the conversation.
 

 

 

TOPICS
App installs and updates , Files and libraries , Others

Views

272

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 06, 2024 May 06, 2024

Copy link to clipboard

Copied

LATEST

I have followed these instructions and I just hope this is a permanent fix as I’m sick and tired of having to edit my registry to remove it from windows explorer after every update. If this isn’t permanent when will Adobe provide a PERMANENT fix!

"Freedom to speak is not permitted on Adobe forum."

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines