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Unable to Access Premium Apps on Adobe Account

New Here ,
Oct 08, 2024 Oct 08, 2024

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Hi, I purchased a package with apps on Adobe, but when I open my account, the apps don’t appear, and I can’t access the premium features.

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App installs and updates

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Community Expert ,
Oct 09, 2024 Oct 09, 2024

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@nehir_3327 

 

Which plan did you purchase and which apps does it include? Are these desktop apps or mobile apps?

 

Jane

 

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Community Expert ,
Oct 09, 2024 Oct 09, 2024

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check your account to answer, https://account.adobe.com

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