Why don't I have “share” button in my Creative Cloud?

[glucagarb]

Hi everybody, I tried to share a file from my Creative Cloud, but, when I select one I don't have the “share” (“condividi” in italian) option in the bottom (as you can see in the pic). 

Do you know why?

[kglad]

do you have a teams, education or enterprise subscription?

[glucagarb]

A subscription as a single user

[kglad]

that makes it easier.

when you mouse over a file you want to share, do you see the three dots at the upper right:

hopefully yes, and clicking...

[glucagarb]

I had tried, but I only have what you can see… no “share” (“condividi”) botton…

[kglad]

click open in web. 

click the circled i on the right for more info.

does it say access is private?

[glucagarb]

Yes, it is “private”… how can I change it?

[kglad]

i think you'd need to download and then add it to your sharable files.

[glucagarb]

Ok, but how can I change a file from private to public? 

Should I change something in my Creative Cloud options? 

The file does not have blocks…

[kglad]

i don't think you can other than what i explained.

[glucagarb]

Thank you anyway

[kglad]

you're welcome.

[David__B]

Hi @glucagarb 

I suspect it is related to how this PDF was created or it being in that location. You might try downloading it and then uploading it https://adobe.ly/47t7nJV;

That is more Acrobat/PDF dedicated cloud storage (typically included with a Creative Cloud membership) It you have access, and can upload the file there you might be able to use the Get Link option to share with others. If this doesn't help you might ask in the Acrobat forum? https://adobe.ly/3Vcb5Qy

Best,
Dave

[glucagarb]

Thank you David, I know you see only pdf files in my screenshot, but I had tried also with jpg.

Maybe about pdf you're right! Thanks!

I tried to upload a psd file and CC asks to convert it in cloud file. Now I can share the psd file, but not jpg.

I don't know how to change jpg from private to public.