I opened illustrator on Monday and I was signed out of the creative cloud, when I signed back in I got the error of "something went wrong initializing creative cloud libraries". The libraries aren't available on all apps and I've tried everything Adobe suggested. When I opened my Activity Monitor, "CC Library" wasn't there. I'm not really sure what else I should do.
Here is a log from my computer: https://wsi.li/hUD6t7xZq1gE/1117472
It's been 8 days since I've been able to access any of the libraries from the apps.
Thanks for your response. The only thing I could find was "cclibrary.pimx" and I'm not sure how to run this. When I opened my Activity Monitor and I search CCLibrary, that wasn't there either.
Finally got my hands on a Mac to see where the CCLibrary app is located. In the Finder app, click Go > Go to Folder, then type "/Library/Application Support/Adobe/Creative Cloud Libraries/" and try starting up the CCLibrary you find there. Does that get libraries working for you?
This worked!! I'm not sure why this didn't come up before when I searched my computer. Adobe had even gone into my computer themselves and didn't know what to do. Thank you SO much! You're seriously a life saver!!!
Glad to hear you finally got it fixed Stephanie
Glad I could help! Just curious, if you restart, do you have to go through that solution again? It doesn't run on start up for me unless I trigger it.
Hi, I too am experiencing this issue.
I updated CC and everything when to pot. All my saved brushes and such had vanished. I allowed remote access and the problem was semi fixed, and I have the libraries error.
I have tried everything mentioned in this thread and when I try to manually install the libraries I am getting this error:
I am not the most tech savvy person, and I feel there are too many files and such relating to CC on my mac. I am in year 3 of using it and have had 2 of these inconveniencing errors.
Has anyone got any more ideas? I don't want to do remote access, as the language barrier and knowledge is an issue, and the 2 times I have done remote access, I had to show them where bits were, eg the text tool to write, and where the brushes are in PS.
Thanks in advance for any help
Sorry to hear about your difficulties. I wondered if it was simply a corrupted download, Maybe try downloading it from here instead
That link is just bringing me back to this thread?
I got the same error again when I click install. No idea whats wrong. I changed my package today with Adobe, could that be why? as it seems if I renew or upgrade this happens where I lose all my presets and library?
Sorry to hear that didn't help I wouldn't think changing type of memberships would make a difference (so long as you're using the same Adobe ID). You might try rebooting the computer or running the installer from a newly created admin user. I know you didn't want to contact support for assistance but that might also be good option at this point.
Thank you soooo much! Your link was the only fix that worked for me. -MLJ
It might be worth trying the solutions here again if you haven't already. I know engineering has been updating the document with some last solutions related to using a proxy:Click here to refresh this page. Solution to the issue: Adobe Creative Cloud Libraries panel doesn't load in desktop products
I can't use Adobe Illustrator. I get the same error listed here. When I open Illustrator I can't create a new file, nor I can open any .ai files. I see that it says "something went wrong initializing creative cloud libraries", so it is clear there is some kind of issue there. I have tried to change the host file, clean the cache and all the other options listed here with no luck, a bit frustrating and I have already spent quite some time trying to fix this... proof of it is that I am writing a post here, meaning, I looked around the web, trying different "solutions" but none has proven effective. Any other suggestions or should I just assume I won't be able to use Illustrator and call it a day, I don't want to waste much more time on this. I am not a graphic designer but needed Illustrator for something very specific, as I am much more familiar with PhotoShop, which does work on my laptop, but needed to create a name done with vectors, hence the reason why I can't use PS. Anyway, I hope someone can help. BTW, this is for the latest Illustrator version, freshly downloaded for the nth time, and I have a Mac Pro with the latest OS Catalina 10.15.7.