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ADE frozen in "Copying to Device"

New Here ,
Aug 03, 2024 Aug 03, 2024

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I read a lot of books from Netgalley and as I have a Kobo, I have to add them using ADE. 

Everytime I try to add a book, it gets stuck in the "Copying to Device" screen and wont ever finish. (Photo attached). Note: the green bar does move from left to right, but it will do this for hours without "finishing")


I can eject my Kobo from my computer through file explorer, and while ADE will give me an error message (photo attached) My kobo will give me the "Downloading content" screen and once it completed the book I was trying to copy to the device from ADE will appear, no errors whatso ever. 

This is a "whatever" issue when I only have one book to add, but when I am trying to add 5-10 books at a time to my ereader its quite frustrating to have to eject after each attempt to add a book in order to get the "Copying to Device" screen to stop and get the book onto my device. I also worry that I am hurting my device.

Troubleshooting attempts:

-I have uninstalled and reinstalled ADE.

-I have made sure I have the most up to date version.

-I also have factory reset my Kobo to see if that would fix the issue to no avail.

-i have tried to add books one at a time instead of as a stack, but it will happen regardless.

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