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I am having trouble with ByteBooks. I try and register and I am not receiving the OTP. I have contacted Support and eventually received a reply asking for screenshots which I sent days ago. The support is woeful. I have tried using my phone without Wi-Fi and with Wi-Fi. I have also tried on my laptop and iPad in private mode as suggested. I have also tried not using private mode. I have checked my spam and junk folders but nothing. I have been trying for nearly two weeks and I have not received a single OTP. I am getting extremely frustrated. It would be great if there was a phone number for Support because the response time is ridiculous.
Dear Adobe Experts, I am encountering an issue when attempting to open an ACSM file downloaded from Google Play in Adobe Digital Editions. The error message "E_ADEPT_DOCUMENT_TYPE_UNKNOWN" appears. I have tried various solutions found online, including reauthorizing the software, re-downloading the file, updating the registry, and reinstalling Adobe Digital Editions, but none have resolved the issue.The software was functioning correctly a few weeks ago, but now it fails to open both new and existing ACSM files. Any assistance or suggestions would be greatly appreciated. Kenneth
I am from Hong Kong. As indicated by Adobe, the ebook service will transition to Bytebooks. However when I tried to logon to Bytebooks website, it show nothing but a blank page. I have sent email to Wipro support email address provided by Adobe, but no response received. Today when I try to logon again, I got message that I am blocked from access. It said “403 ERRORThe request could not be satisfied.The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.” It is all normal when the ebook service under Adobe directly, if it transfer to Bytebooks and users from certain countries or regions that are used to be able to connect
How do I share a book with my friend
Bonjour,J'essaye d'autoriser un deuxième ordinateur (portable) à ADE et de récupérer sur celui-ci la bibliothèque présente sur mon premier ordinateur.Quand je fais le processus d'autorisation sur mon portable et saisit mon ID et mot de passe Adobe j'ai en retour le message "Vous pouvez accorder une autorisation à cet ordinateur à condition de ne pas utiliser un ID Adobe déja alloué à un autre ordinateur ou périphérique mobile".Je n'y comprends rien : je croyais au contraire qu'il fallait utiliser l'l'ID Adobe pour pouvoir avoir accès à la bibliothèque...
Hola. Pasaba libros descargados de ebiblio a un ereader a través de Adobe Digital Editions. Pero me empezó a dar error: Anulé en ADE la autorización del equipo. Creé una nueva cuenta en Adobe con otro correo. Quiero autorizar nuevamente en ADE y creo que tengo que poner en el ID que me pide la cuenta de correo electrónico y la contraseña, pero me dice que es errónea. He probado varias veces con el correo y la contraseña correcta, pero nada. Que puedo hacer??
fout bij ophalen licentie. communicatieproblemen: E-google_device_limit_reached
Hi,I'm unable to authorize my computer in Adobe Digital Editions 4.5.12.I can successfully log into my Adobe account on the Adobe website using my email address and password, but when I enter the exact same credentials in ADE (eBook Vendor: Adobe ID) to authorize my computer, I always get the error:"Incorrect login ID or password for the selected eBook vendor. Please try again."Here's what I've already tried:Reset my Adobe password twice. Verified that I can log into my Adobe account in a web browser with the same email and password. Confirmed that I'm using Adobe ID (not anonymous authorization). Two-factor authentication is disabled. I'm using Adobe Digital Editions 4.5.12.Despite all of this, ADE still refuses to authorize my computer.Has anyone experienced this or found a solution?Thanks!
Hallo. Wie setze ich das Aktivierungslimit für meine Adobe ID zurück, damit ich Adobe digital Editions wieder nutzen kann? Es wird die Fehlermeldung E_ACT_TOO_MANY_ACTIVATIONS angezeigt, wenn ich meinen E-Reader (Adobe digital Editions) autorisieren will.
I have buy book from google play book. It is Thai translated manga. When export (which only have acsm for pdf option.) its file name is “[Thai_name]-pdf.acsm. And i tried to authorize ade, it work but when opening it always get error message “unable to download Unable to downlaod Error getting license. License Server Communication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN”
I'm getting the following error in Adobe Digital Editions (v4.5.12.85) on Mac every time I try to open .acsm files purchased from Google Play Books:"Unable to download. Error getting License. License Server Communication Problem: E_ADEPT_XML_SYNTAX"Solutions I've already tried:Deauthorized (Ctrl+Shift+D) and reauthorized with my Adobe ID Deleted all ADE data from ~/Library/Application Support/Adobe/Digital Editions/ Completely uninstalled and reinstalled ADE (clean install) Reauthorized with the same Adobe ID used for the purchases Downloaded fresh .acsm files after reinstallingNone of these steps made any difference. Same error every time.I also contacted Google Play support first, and they said this is an Adobe-side issue. Then I contacted Adobe support directly, but was told ADE doesn't have support and was directed here.Has anyone been able to resolve this? Any help would be greatly appreciated. I just want to read the books I paid for.Thank you.
Hello! I am currently an enrolled university student and I have been using Creative Cloud with a student discount. Today, September 9, I was charged €83.24 instead of my previous discounted price. I am still a student and can provide proof of my current student status.I would like to keep my Creative Cloud subscription under the student pricing. Could you please change my plan back to the student plan and refund the €83.24 charge made today? I am happy to provide my student ID or current proof of enrollment. Thank you!
Hallo, Ik heb een online abonnement bij de bibliotheek. Tot heden lukte het om via adobe digital edition boeken te lenen en op mijn Kobo te zetten. Nu loopt Adobe vast. Ik heb verschillende acties gedaan maar niets helpt:- Adobe opnieuw geinstalleerd- autorisatie opnieuw gedaan van mijn adobe ID- andere kobo e -reader eraan gekoppeld- Tijdelijke bestanden van adobe verwijderd De melding die ik krijg is : (reageert niet) bovenaan het programma als ik deze heb geopend. het is wel gelukt om boeken over te zetten van de bibliotheek naar adobe. Dat lukte eerst ook niet meer. Graag ontvang ik adbies. dank en gr,
Necesito ayuda. Me he bajado el programa Adobe Digital Editions para poder meter en mi ereader los ebook prestados en la biblioteca. Lo puedo autorizar, me dejar pasarle el libro pero cuando voy a abrirlo en el ereader me dice que no tiene autorización. Pero si miro en la configuración del ereader y en la información de autorización del programa pone que estoy autorizada. El ereader es Kobo clara hd. Lo he probado con otro ereader, un Tagus, y no me pone mensaje pero se queda pillado y las páginas están en blanco. ¿Qué estoy haciendo mal?
I downloaded Adobe Digital Editions so I could read magazines from my library on my MacBook (OS Tahoe 26.6.2). I downloaded a magazine from BorrowBox and was able to read it fine last night. This evening, I downloaded another magazine, but when I double-click the URLLink.acsm file, Digital Editions opens and then immediately closes. Does anyone know how I can fix this?
I have Adobe Digital Editions 4.5. I am trying to use it with some Google Books purchases of mine. When I first tried to authorize my computer, I used my Adobe ID. After submitting, I’m told that Adobe IDs no longer work for authorization and I have to deal with ByteBooks somehow. There is a long link for a help page at Adobe, but the text cannot be copied. When I type it in, however, I am told that the page does not exist. I went to ByteBooks and I created an ID. I went back to Adobe Digital Editions and it told me the ID was invalid. There is no option to select ByteBooks as a vendor in ADE so I typed in my ByteBooks ID while keeping Adobe as the vendor. I tried to contact ByteBooks but both their email and forum links do not work. What is the secret to authorizing my computer for use with Adobe Digital Editions? Thanks.
I have continually sought to obtain a OTP from Bytebooks so I can transition from Adobe Digital Editions to the Bytebooks platform. It wont send the OTP to confirm my account. There is also no way other than email to contact Bytebooks who have never replied - this is woeful service on behalf of Adobe and Bytebooks
Since the newest update of PS, pictures that have been modified in LRC do o more open in PS. PS starts up, but does not show the opening dialogue, whereas pictures that haven't any modifications in LRC open in PS.
J’ai acheté deux nouveaux livres epub chez mon libraires, j’ai transféré les deux via ADE vers ma tablette KOBO et je n’arrive pas à accéder à l’un d’entre eux. J’ai le message que je ne suis pas autoriser à ouvrir ce livre. j’ai communiqué avec KOBO et ADOBE mais il se relance la balle. C’est frustrant. avez vous une solution pour cette situation
Running Windows 11 Home v 25H2, ADE 4.5.12.112.Added ~26 .acsm files to ADE and they processed/loaded no problem. However, when I try to add the .acsm for a large comic series, the loading bar looks like it finishes before ADE crashes. The book is not added to ADE. Retrying gives same results. This has happened to me before with other large “complete series” comics, though smaller single issue/volumes load fine, which is why I assume it has something to do with the file size. Not sure how to workaround to read the series, though!
Hola. Tengo un dispositivo KOBO que utilizo para leer epubs con DRM que me descargo de plataformas como Ebiblio. Nunca había tenido problemas hasta ahora. Cuando me descargo un epub desde Ebiblio, lo enlazo al dispositvo KOBO a través de Adobe Digital Editions, pero cuando lo abro obtengo un mensaje que dice que el dispositivo no está autorizado para leer archivos con DRM. Sin embargo, el dispositivo KOBO en cuestión sí aparece autorizado en Adobe Digital Editions. He probabo a desautorizar y volver a autorizar el dispositivo, pero sigo con el mismo problema. ¿Alguien ha tenido un problema similar? Gracias.
#ereader #pocketbook #adobedrm #onleiheHi all,I just bought an E-reader (Pocketbook Verse Pro) and tried to open an acsm-file from a german library (onleihe). When I click on the book I'm asked to log in with my Adobe ID, but I always receive the notive that an error has occured with the authorization (E_STREAM_ERROR: CURL returned 60(3C)). Nevertheless, I'm 100% sure the login and password is correct. Could anyone help me with that problem? Thanks!
i added the ebook to the library and i keep getting this error message. i erased authorization and tried again but still the same error messageplease do something to resolve this, i cannot use the ebook anymore and i need it!thank you in advance
I have even gone back to my old computer and also getting same message when i try to move the e book file download from download to ADE. I have unauthorized and re authorized ADE but it makes NO difference. Checked with library and they say it is not there problem!
Hi.I just downloaded Digital Editions. Needed to activate my computer and login with my Adobe ID. It was unable to active because of the error: E_ADEPT_RESET_PW_REQUIRED. So i changed my Adobe ID password and still got this error.Can anyone help me solve this problem? Would love to add books with DRM on my ereader. Thanks in advance.
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