Questions

I got this error in DEigital Editions few days ago. I wanted to dowload an e-book from netlibrary. Before everything was wakiing fine. Any suggestion?

I'm getting the following error in Adobe Digital Editions (v4.5.12.85) on Mac every time I try to open .acsm files purchased from Google Play Books:"Unable to download. Error getting License. License Server Communication Problem: E_ADEPT_XML_SYNTAX"Solutions I've already tried:Deauthorized (Ctrl+Shift+D) and reauthorized with my Adobe ID Deleted all ADE data from ~/Library/Application Support/Adobe/Digital Editions/ Completely uninstalled and reinstalled ADE (clean install) Reauthorized with the same Adobe ID used for the purchases Downloaded fresh .acsm files after reinstallingNone of these steps made any difference. Same error every time.I also contacted Google Play support first, and they said this is an Adobe-side issue. Then I contacted Adobe support directly, but was told ADE doesn't have support and was directed here.Has anyone been able to resolve this? Any help would be greatly appreciated. I just want to read the books I paid for.Thank you.

I am unable to authorize my new Windows desktop computer as I have reached the maximum 6 device authorization limit on my Adobe ID.I have legally purchased DRM-protected books which can only be accessed through Adobe Digital Editions. I am not able to contact support through the online chat as there is no active paid subscription linked to my accountCould you please de-authorize old and unused devices from my Adobe ID so that I can authorize my new Windows computer?Only keep my Mac and this new Windows 11 computer.

When I click on the ADE program it opens and closes immediately . I am on MAC 

Hallo, Ik heb een online abonnement bij de bibliotheek. Tot heden lukte het om via adobe digital edition boeken te lenen en op mijn Kobo te zetten. Nu loopt Adobe vast. Ik heb verschillende acties gedaan maar niets helpt:- Adobe opnieuw geinstalleerd- autorisatie opnieuw gedaan van mijn adobe ID- andere kobo e -reader eraan gekoppeld- Tijdelijke bestanden van adobe verwijderd De melding die ik krijg is : (reageert niet)  bovenaan het programma als ik deze heb geopend. het is wel gelukt om boeken over te zetten van de bibliotheek naar adobe. Dat lukte eerst ook niet meer. Graag ontvang ik adbies. dank en gr,

Se o login do Adobe é através do Google como sei a senha para autorizar o computador no adobe digital editions?

bonjour je n'arrive pas à réduire ou augmenter la taille des pages affichées des livres. de ce fait je ne vois pas tout le texte ce qui est très dérangeant.J'ai modifié les paramètres dans l'onglet lecture mais je n'arrive pas à régler complètrement ce problèmeMerci de votre aide

As I previously stated, Adobe Digital Editions stopped launching fully. I downloaded an ASCM file from Libby, but it never translated to an ePUB file (file did not show in My Digital Editions). So, I launched ADE hoping to open the file there, but after about 10 seconds it just closed. I uninstalled and reinstalled with a freshly downloaded file, and that has not changed anything. Wondering what I need to do to get this fixed, as I read all my books on a Nook and have had no trouble in the past downloading converting and sideloading ePUB files to it.

Since some time my ADE 4.5 will not open. It appears on the taskbar, and putting my cursor on it I get a picture of it as it it should look if fully opened, but when clicking on it nothing happens; the program does not come up on the screen. Since several months back I am running Windows 10 and have installed all offered updates, but I don't think that is what is causing the problem, which has only started recently. Or could it perhaps have been caused by a recent Windows 10 update?

I have a Kindle Paperwhite and I've downloaded Adobe Digital Editions onto my Mac to be able to read an eBook I borrowed from my library. I'm using the latest version 4.5.11 and have authorised my computer. When I connect my Kindle via USB and open Digital Editions my device does not appear. No combination of plugging/unplugging/restarting/opening/closing gets this to work. Very frustrating as this is the only way for me to read eBooks from my library!   Is there any official support for this app or a way to check version compatability?

J'ai trouvé la solution et cela fonctionne avec ADE 3.0 ert ADE 4.5, pour charger de nouveaux livres et pour les transférer dans mes liseuses ( SAGA et DIVA ). Bien à vous tous  La solution n’est pas intuitive, mais elle est relativement simple:1.Trouver le dossierMy Digital Editiondans vos Documents.2.Renommer le dossier:My Digital Edition.old3.Désinstaller et réinstaller ADE, de préférence le 3.0.4.Tester pour s’assurer que tout fonctionne normalement Et voilà cela fonctionne ! j’ai pu recharger les fichiers epub et acsmsans problème, aussi bien dans ADE 3.0 que dans 4.5.

After successfully deleting ADE version 4.5.12, and removing any leftover files in accordance with instructions given by ChatGPT, I was able to successfully start using ADE again until today, when it launches and then closes abruptly about 10 seconds later. I would like to download an earlier version, and I cannot find a link to do so. Any help would be appreciated!

Bonjour, Je rencontre un problème lors de l'ouverture d'adobe digital editions. Je clique pour ouvrir le programme, l'icône s'affiche sur ma barre des tâches comme d'habitude, comme si le programme était ouvert sauf que lorsque je veux ouvrir la fenêtre celle-ci ne s'ouvre pas sur mon écran. J'ai beau essayé de cliquer dessus rien. J'ai désinstallé et j'ai réinstallé mais rien n'y fait.  Auriez-vous rencontré le même problème ? 

Je souhaiterais copier des extraits d’un ebook que je viens d’acheter, mais c’est impossible. Merci pour votre aide.

Bonjour,Je ne parviens plus à ouvrir mon eBook avec Adobe Digital Editions. Malgré plusieurs tentatives (désinstallation à cinq reprises, redémarrage de l’ordinateur, réinstallation de l’application), le problème persiste.Dans mon compte, aucun appareil n’apparaît comme connecté. Pourtant, sur ADE depuis mon PC, je suis bien associée à mon compte Adobe et il m’est impossible de supprimer l’autorisation.J’ai également modifié mon mot de passe afin de forcer la déconnexion. Cependant, après réinstallation d’ADE, aucune demande de connexion ne m’a été proposée et l’autorisation était toujours active.Je vous remercie par avance pour votre aide.

ADE 4.5.12 briefly opens (for like a second) and then quits on macOS 15.7.3. I have tried many things, like restarting, uninstalling and restarting, manually deleting the activation.dat file to deauthorize and then reauthorizing. When I do all that, it works. I am able to open ADE when I delete the activation.dat file, and then reauthorize it. It seems to work. I am able to then open an ACSM file (a library ebook). All is well. And then again, quits. And then, whenever I open it again, it is back to quitting in a second. The time it stays open (if you can call it that) is not enough to do anything, not even ctrl-shift-d to deauthorize (which is why I resorted to deleting the activation.dat file manually). I see a very recent post of a similar problem, but not exactly, as their ADE seems to stay open to do stuff. Here’s the translated crash report: Process:               Adobe Digital Editions [1664]Path:                  /Applications/Adobe Digital Editions 4.5.app/Contents/MacOS/Adobe

I've seen a few older threads on this, but none of those solutions are working for me so I figured I'd post. My Adobe Digital Editions (4.5) will no longer open on my work laptop running (Windows 10 Pro). Solutions I've tried from other threads:-Uninstalling/reinstalling -Running as administrator-Renaming the My Digital Editions Folder-Deleting the My Digital Editions Folder-Installing the program to Program Files instead of Program Files (x86)-Renaming/creating a new folder within Program Files to install to-Downloading an older edition (I could not find a non-sketchy link to 3.0, but I found a 4.0 and had no better luck with it) When I click the icon, it literally does nothing. Not even an error or opening a blank screen. It does not show that the program is running (I'd seen some people suggest their problem was that the app was open but running in a disconnected second monitor screen. I've never connected this laptop to a second monitor, but task manager doesn't show

Bonjour,Je possédais ADE 2 depuis plusieurs années, sans le moindre problème ; en voyant une mise à jour vers la version 4.5.2 je télécharge et l'installe sous windows 10.Depuis, impossible d'ouvrir le moindre fichier !Après plusieurs désinstallations et réinstallations, nettoyage du registre, réinstallations d'anciennes versions, plus rien ne fonctionne, ADE refuse obstinément d'ouvrir le moindre fichier et se ferme avec un message d'erreur.Quelqu'un a-t-il une solution, car je n'en trouve aucune ?Et je n'aime pas particulièrement les autres logiciels...Merci

For years I’ve been downloading acsm files from the library > double-click opens ADE > copies book to Kobo (plugged into my PC) Since yesterday, I’ve downloaded the acsm umpteen times, de-authorised / authorised the PC several times but no improvement. I have most recently tried deleting the registry key   HKEY_CURRENT_USER\Software\Adobe\AdeptRe-authorising the PC put the key back …. but didn’t change the result … it’s the same error. Hopefully, someone can tell me how to move forward with this … 😮

ADE 4.5.12 (Windows) keeps crashing when trying to download new book or within 3 minute after opening the app. ADE has crashed a lot on me in the past but it was managable, now it is unusable. Did a Windows update break ADE? How the heck do I get my book? Do I need to contact Kobo to get my money back? I liked ADE because I could have my digital library in one place regardless of where I bought my book, if it is going to be this unreliable I am going to have to go back to physical books or DRM free ebooks, this is a nightmare. 

Hi all — I’m hoping someone at Adobe (or anyone who’s solved this) can advise. I’m trying to transfer library ebooks (BorrowBox / ACSM) to a Kobo Clara BW. The workflow is: download .acsm → open in Adobe Digital Editions → connect Kobo via USB → Copy to Device. Problem: ADE consistently crashes during the copy/sync step to the Kobo. My setup Mac: MacBook Pro (Apple silicon M2 Pro) macOS: 15.7.3 (Sequoia) ADE: 4.5.12 (1) Kobo: Clara BW  Where it fails ADE launches fine and can open the .acsm Crash occurs when attempting Copy to Device / syncing to the connected Kobo (USB) Crash report shows: Code Type: X86-64 (Translated) (running under Rosetta) Exception: EXC_BAD_ACCESS (SIGSEGV) Crashed Thread 0 in: adept::DRMProcessorImpl::syncToDeviceResp(...)    What I’ve tried Full uninstall/reinstall of ADE Deleted ~/Library/Application Support/Adobe/Digital Editions and ~/Documents/My Digital Editions and re-authorized Different USB cable/port, direct connection, reboot Still crashes on the d

Downloaden mislukt Fout bij ophalen licentie. Communicatieprobleem met licentieserver:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 Ik heb een KOBO ereader en een MAC computer maar krijg telkens bij de boeken van de onlinebibliotheek bovenstaande foutmelding . Zij krijgen het noiet opgelost. Iemand nog een oplossing? Andere ebooks komen wel gewoon via ADE op mijn ereader. Ereader is dan volgens mij wel geautoriseerd.  Krijg de autorisatie ook niet verwijderd. 

J’ai un problème pour récupérer mes livres dans le Bibliorom.Celui qui est sans protection j’ai été obligée de le chercher dans l’onglet fichier quant à l’autre qui a une protection ACSM lui arrive bien dans la liste mais il bloque tout Adobe Digital Editions que je suis obligée du coup de fermer via le gestionnaire des taches.De plus le livre n’est pas resté visible dans la liste mais il est considéré comme y étant 

I have been using Digital Editions for a long time and now all of a sudden books aren't showing up in my DE library.  I know I have several in there.  I tried to dl a new book and it checks out of the public library OK but doesn't get fulfilled and show up in my DE library.I am using a Windows 7 laptiop and started trying to figure this out by restarting the laptop.  Didn't help.  Then I uninstalled DE 4.5 and downloaded it again and installed it again ibut still no books.  DE says it is authenticated on this computer and has worked fine for me for the last year or so without problem.What gives?I'd appreciate any and all help with this issue.  This is a program I use every day.

I have a Kobo Glo and I am now getting the following error message "Your eReader is not authorized to open this book. Because you previously deauthorized your eReader, you need to reimport the book using ADE". I have tried reimporting the book, and even returning the book and then reborrowing it before reimporting it to my Kobo. I have tried deauthorizing the reader and then reauthorizing it before reimporting it to my Kobo. Deauthorizing and reauthorizing my Kobo worked a couple of times, but not any longer. I have uninstalled my version of ADE and downloaded and installed the latest version. I have contacted Adobe and they checked my Adobe account and authorizations and was told that I still have unused activations and my authorizations appear to be in order. I can read my books on my MacBook using ADE, and I can even read them using ADE when I click on my Kobo icon in ADE sidebar and open the book. ADE seems to be working as advertised, but my Kobo is not cooperating. I have contact