OTP for Digital Editions

Forum|Forum|29 days ago
September 5, 2026
9 replies
153 views

I am having trouble with ByteBooks. I try and register and I am not receiving the OTP. I have contacted Support and eventually received a reply asking for screenshots which I sent days ago. The support is woeful. I have tried using my phone without Wi-Fi and with Wi-Fi. I have also tried on my laptop and iPad in private mode as suggested. I have also tried not using private mode. I have checked my spam and junk folders but nothing. I have been trying for nearly two weeks and I have not received a single OTP. I am getting extremely frustrated. It would be great if there was a phone number for Support because the response time is ridiculous.

S

Serendipitous_Twinkle3ffb

Participating Frequently

hey see my solution to another user, hope it helps for you ttoo

I

Impressive_member22ec

Participant

I’ve tried two different gmail accounts and no cigar. This is ridiculous, I just want to read the books I paid for.

S

Serendipitous_Twinkle3ffb

Participating Frequently

hey there, i had the same. the soliution (at least for me) was to change the language of the browser to english (in my case it was set to dutch before) and then try again to have the OTP sent. This time i did receive the code. Finally!

After trying with at least 4 emailadresses yesterday. I admit, its a major hassle but im happy its sovled now. hope it works for you too.

A

Astonished_Rainbow2bf1

Participant

I also have the same problem :(

S

Serendipitous_Twinkle3ffb

Participating Frequently

see my solution above

B

beautiful_Jubilee06feAuthor

Participating Frequently

I ended up giving up on receiving support so I created a Gmail account which worked but now I have a different issue and again no response. It’s terrible. I wish you better luck than I’ve had. I might have to go back to reading physical books.