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I used to be able to find them here: https://www.adobe.com/support/digitaleditions/downloads.html And I checked here: https://www.adobe.com/ca/solutions/ebook/digital-editions/download.html which appears to maybe be a newer version of the first site but even though it listss "download Digital Edition 3.0 here" the link just takes me to a Adobe Digital Edition Learn and Support page: https://helpx.adobe.com/support/digital-editions.html I used to regularly use the older versions (3.0 and 2.0.1) to troubleshoot errors customers (I work at a library) had so I'm curious if this is still a possibility. Thanks for any insights!
Hello,I want to transfer my ADE account to ByteBooks. However, when I try to create the ByteBooks account, it says there is no ADE account with that e-mail address. I have copied the e-mail address directly from my ADE, so there cannot be a spelling error (and I used my ADE credentials to log in here).The customer support started out answering very quickly (and suggesting to recheck the e-mail address) but now they are ghosting me. I have not gotten any reply in over one week.Anyone else have that problem? Any solutions?Anyone else know how to get any response from ByteBooks?
pour télécharger adobe sur ma liseuse on me demande un ID. Quand on a déjà un compte comment obtenir un ID?Merci si quelqu'un peut m'aider.Niberri
I am from Hong Kong. As indicated by Adobe, the ebook service will transition to Bytebooks. However when I tried to logon to Bytebooks website, it show nothing but a blank page. I have sent email to Wipro support email address provided by Adobe, but no response received. Today when I try to logon again, I got message that I am blocked from access. It said “403 ERRORThe request could not be satisfied.The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.” It is all normal when the ebook service under Adobe directly, if it transfer to Bytebooks and users from certain countries or regions that are used to be able to connect
Hi,I'm unable to authorize my computer in Adobe Digital Editions 4.5.12.I can successfully log into my Adobe account on the Adobe website using my email address and password, but when I enter the exact same credentials in ADE (eBook Vendor: Adobe ID) to authorize my computer, I always get the error:"Incorrect login ID or password for the selected eBook vendor. Please try again."Here's what I've already tried:Reset my Adobe password twice. Verified that I can log into my Adobe account in a web browser with the same email and password. Confirmed that I'm using Adobe ID (not anonymous authorization). Two-factor authentication is disabled. I'm using Adobe Digital Editions 4.5.12.Despite all of this, ADE still refuses to authorize my computer.Has anyone experienced this or found a solution?Thanks!
After installing MacOS 27 i can’t install ADE anymore. When I open the installation file i get the notification ‘this installation will only work with intel based Macinthoshes’. Any suggestions on how to install ADE? I have installed Rosetta 2, but that doen’t work
Buongiorno. Il mio Adobe Digital Editions 4.5 ha funzionato fino a ieri pomeriggio su Windows 10. Ieri pomeriggio si è interrotta bruscamente l'energia elettrica proprio mentre stavo aprendo con ADE un file acsm e da allora ADE non si apre più. Il simbolo di attesa compare per pochi secondi ma poi smette e il programma non si apre, e men che meno apre i files acsm. Ho provato a reinstallare più volte ma non cambia nulla. Cosa posso fare?
Dear Adobe Support,I am experiencing an issue with Adobe DRM that prevents me from reading DRM-protected eBooks.I recently created an Adobe account and I can successfully sign in to account.adobe.com using my email address and password without any problems. However, I cannot authorize either Adobe Digital Editions or my PocketBook e-reader with the same credentials.Here is what happens:I downloaded and installed Adobe Digital Editions 4.5 on my Windows PC. When I try to authorize my computer using Adobe ID as the eBook provider, ADE displays the error:"Incorrect ID/password for this eBook vendor." I have verified multiple times that my email address and password are correct because I can log in successfully at account.adobe.com. I have already reset my password, but the problem persists. I have tried both a personal Gmail account and a school email account. The exact same problem occurs with both accounts. I also tried authorizing my PocketBook PB619 (Verse) directly with the same Adob
I cannot enter my account in Digital Editions since I’ve reached a limit because it kept saying the password was wrong please reset it
Hallo, Ik heb een online abonnement bij de bibliotheek. Tot heden lukte het om via adobe digital edition boeken te lenen en op mijn Kobo te zetten. Nu loopt Adobe vast. Ik heb verschillende acties gedaan maar niets helpt:- Adobe opnieuw geinstalleerd- autorisatie opnieuw gedaan van mijn adobe ID- andere kobo e -reader eraan gekoppeld- Tijdelijke bestanden van adobe verwijderd De melding die ik krijg is : (reageert niet) bovenaan het programma als ik deze heb geopend. het is wel gelukt om boeken over te zetten van de bibliotheek naar adobe. Dat lukte eerst ook niet meer. Graag ontvang ik adbies. dank en gr,
Dear Adobe Experts, I am encountering an issue when attempting to open an ACSM file downloaded from Google Play in Adobe Digital Editions. The error message "E_ADEPT_DOCUMENT_TYPE_UNKNOWN" appears. I have tried various solutions found online, including reauthorizing the software, re-downloading the file, updating the registry, and reinstalling Adobe Digital Editions, but none have resolved the issue.The software was functioning correctly a few weeks ago, but now it fails to open both new and existing ACSM files. Any assistance or suggestions would be greatly appreciated. Kenneth
Hello, I have an authorization problem with Adobe Digital Editions 4.5.12 after the transition to ByteBooks.I created my ByteBooks account with the same email as my former Adobe ID. My old computer was successfully deauthorized, but my new PC still gives this message when i try to authorize it :“you can authorize this computer provided you do use an Adobe ID that has already been allocated to another computer or mobile device”My Kobo is correctly detected by ADE, but i cannot transfer my purchased ebook to it.I have contacted ByteBooks/Wipro twice, but I have received no response. The ByteBooks website also sometimes shows : “ERROR : can’t access property’user’,j.data is undefined”Could you please help me resolve this authorization problem ?Thank you.Jacqueline
I am having trouble with ByteBooks. I try and register and I am not receiving the OTP. I have contacted Support and eventually received a reply asking for screenshots which I sent days ago. The support is woeful. I have tried using my phone without Wi-Fi and with Wi-Fi. I have also tried on my laptop and iPad in private mode as suggested. I have also tried not using private mode. I have checked my spam and junk folders but nothing. I have been trying for nearly two weeks and I have not received a single OTP. I am getting extremely frustrated. It would be great if there was a phone number for Support because the response time is ridiculous.
I have buy book from google play book. It is Thai translated manga. When export (which only have acsm for pdf option.) its file name is “[Thai_name]-pdf.acsm. And i tried to authorize ade, it work but when opening it always get error message “unable to download Unable to downlaod Error getting license. License Server Communication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN”
I have installed Adobe Digital Edition for epub reading. When I use ADE to open the .acsm file, the image presented on ADE is too small, I tried to change the size but it won't work. How do I get technical support to cover this?
Bytebooks is a nightmare
How do I share a book with my friend
Bonjour,J'essaye d'autoriser un deuxième ordinateur (portable) à ADE et de récupérer sur celui-ci la bibliothèque présente sur mon premier ordinateur.Quand je fais le processus d'autorisation sur mon portable et saisit mon ID et mot de passe Adobe j'ai en retour le message "Vous pouvez accorder une autorisation à cet ordinateur à condition de ne pas utiliser un ID Adobe déja alloué à un autre ordinateur ou périphérique mobile".Je n'y comprends rien : je croyais au contraire qu'il fallait utiliser l'l'ID Adobe pour pouvoir avoir accès à la bibliothèque...
Hola. Pasaba libros descargados de ebiblio a un ereader a través de Adobe Digital Editions. Pero me empezó a dar error: Anulé en ADE la autorización del equipo. Creé una nueva cuenta en Adobe con otro correo. Quiero autorizar nuevamente en ADE y creo que tengo que poner en el ID que me pide la cuenta de correo electrónico y la contraseña, pero me dice que es errónea. He probado varias veces con el correo y la contraseña correcta, pero nada. Que puedo hacer??
fout bij ophalen licentie. communicatieproblemen: E-google_device_limit_reached
Hallo. Wie setze ich das Aktivierungslimit für meine Adobe ID zurück, damit ich Adobe digital Editions wieder nutzen kann? Es wird die Fehlermeldung E_ACT_TOO_MANY_ACTIVATIONS angezeigt, wenn ich meinen E-Reader (Adobe digital Editions) autorisieren will.
I'm getting the following error in Adobe Digital Editions (v4.5.12.85) on Mac every time I try to open .acsm files purchased from Google Play Books:"Unable to download. Error getting License. License Server Communication Problem: E_ADEPT_XML_SYNTAX"Solutions I've already tried:Deauthorized (Ctrl+Shift+D) and reauthorized with my Adobe ID Deleted all ADE data from ~/Library/Application Support/Adobe/Digital Editions/ Completely uninstalled and reinstalled ADE (clean install) Reauthorized with the same Adobe ID used for the purchases Downloaded fresh .acsm files after reinstallingNone of these steps made any difference. Same error every time.I also contacted Google Play support first, and they said this is an Adobe-side issue. Then I contacted Adobe support directly, but was told ADE doesn't have support and was directed here.Has anyone been able to resolve this? Any help would be greatly appreciated. I just want to read the books I paid for.Thank you.
Hello! I am currently an enrolled university student and I have been using Creative Cloud with a student discount. Today, September 9, I was charged €83.24 instead of my previous discounted price. I am still a student and can provide proof of my current student status.I would like to keep my Creative Cloud subscription under the student pricing. Could you please change my plan back to the student plan and refund the €83.24 charge made today? I am happy to provide my student ID or current proof of enrollment. Thank you!
Necesito ayuda. Me he bajado el programa Adobe Digital Editions para poder meter en mi ereader los ebook prestados en la biblioteca. Lo puedo autorizar, me dejar pasarle el libro pero cuando voy a abrirlo en el ereader me dice que no tiene autorización. Pero si miro en la configuración del ereader y en la información de autorización del programa pone que estoy autorizada. El ereader es Kobo clara hd. Lo he probado con otro ereader, un Tagus, y no me pone mensaje pero se queda pillado y las páginas están en blanco. ¿Qué estoy haciendo mal?
I downloaded Adobe Digital Editions so I could read magazines from my library on my MacBook (OS Tahoe 26.6.2). I downloaded a magazine from BorrowBox and was able to read it fine last night. This evening, I downloaded another magazine, but when I double-click the URLLink.acsm file, Digital Editions opens and then immediately closes. Does anyone know how I can fix this?
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