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TMWCHK
Participant
May 31, 2026
Question

Can’t access to Bytebooks

  • May 31, 2026
  • 1 reply
  • 6 views

I am from Hong Kong. As indicated by Adobe, the ebook service will transition to Bytebooks. However when I tried to logon to Bytebooks website, it show nothing but a blank page. I have sent email to Wipro support email address provided by Adobe, but no response received. Today when I try to logon again, I got message that I am blocked from access. It said “

403 ERROR

The request could not be satisfied.

The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.”

 

It is all normal when the ebook service under Adobe directly, if it transfer to Bytebooks and users from certain countries or regions that are used to be able to connect are now blocked and unable to use the service, what can user do, especially if Wipro didn’t give a single reply.  Thank you.

    1 reply

    jane-e
    Community Expert
    Community Expert
    May 31, 2026
    TMWCHK
    TMWCHKAuthor
    Participant
    May 31, 2026

    As mentioned in my question, I have send email to Wipro with exact this email address, and nothing is received back, no reply at all.