Hi,I'm unable to authorize my computer in Adobe Digital Editions 4.5.12.I can successfully log into my Adobe account on the Adobe website using my email address and password, but when I enter the exact same credentials in ADE (eBook Vendor: Adobe ID) to authorize my computer, I always get the error:"Incorrect login ID or password for the selected eBook vendor. Please try again."Here's what I've already tried:Reset my Adobe password twice. Verified that I can log into my Adobe account in a web browser with the same email and password. Confirmed that I'm using Adobe ID (not anonymous authorization). Two-factor authentication is disabled. I'm using Adobe Digital Editions 4.5.12.Despite all of this, ADE still refuses to authorize my computer.Has anyone experienced this or found a solution?Thanks!

Participant

Answered

I'm trying to authorize my computer in Adobe Digital Editions 4.5.12, but I keep getting: "Incorrect login ID or password for the selected eBook vendor."

Forum|Forum|2 months ago
July 9, 2026
10 replies
723 views

Hi,

I'm unable to authorize my computer in Adobe Digital Editions 4.5.12.

I can successfully log into my Adobe account on the Adobe website using my email address and password, but when I enter the exact same credentials in ADE (eBook Vendor: Adobe ID) to authorize my computer, I always get the error:

"Incorrect login ID or password for the selected eBook vendor. Please try again."

Here's what I've already tried:

Reset my Adobe password twice.
Verified that I can log into my Adobe account in a web browser with the same email and password.
Confirmed that I'm using Adobe ID (not anonymous authorization).
Two-factor authentication is disabled.
I'm using Adobe Digital Editions 4.5.12.

Despite all of this, ADE still refuses to authorize my computer.

Has anyone experienced this or found a solution?

Thanks!

Correct answer Monika

Try follwoing these instructions:
How to export books from Google Play to your computer - Google Play Help
I had to create completely new account on ByteBooks because it was adamant my adobe account does not exists (it does...). But with new ByteBooks account I was able to finally authorize my computer in Adobe Digital Editions :)

B

Buttonjock

Participant

I have exactly the same problem

B

britt_8805

Participant

I’m so annoyed right now. Like and no where seems to be an answer on how to fix it. I know that my password is correct because I changed it like 10 minutes ago, even got a text alert saying it was changed but sure enough it keeps telling me its ‘wrong password’

D

Dreamy_Miraclee3da

Participant

estoy igual imposible autorizar frustrante

Q

quirky_Lionheartad83

Participant

He perdido unas cuantas horas con el mismo problema.
Desde el navegador accedo a mi cuenta adobe (verificada, con password simple, etc.)
En cambio desde Adobe Digital Edition no se validan las credenciales

Me quedo si poder autorizar mi PC.
Esto es un poco lamentable

E

excited_elegance6542

Participant

I am having the same problems. and with ByteBooks all I get is a 403 error code. is the problem adobe or what?

A

agile_Enchantmenta3af

Participant

Same problem. I’ve tried everyting

S

satisfied_Buttercupa151

Participant

What I did to make it work was to create an account at ByteBooks as Monika mentioned. Then Authorize your computer using your mail address and password for your ByteBooks account. Make sure not to use any foreign characters in your password, I used some Swedish characters åäö which did not work.

You should still use “Adobe ID” as your eBook Vendor.

S

skillful_smartsd67d

Participant

I have followed these tips and voila it’s done below a minute after I spent a few hours searching tutorials on youtube. Thank you!

M

MonikaCorrect answer

Participant

Try follwoing these instructions:
How to export books from Google Play to your computer - Google Play Help
I had to create completely new account on ByteBooks because it was adamant my adobe account does not exists (it does...). But with new ByteBooks account I was able to finally authorize my computer in Adobe Digital Editions :)

M

musova44

Participant

I have exactly the same problem since yesterday evening..

I can sign in to my Adobe account in the browser without any issues, but Adobe Digital Editions always says my Adobe ID or password is incorrect when I try to authorize my computer.

I've already reset my password, reinstalled ADE, deleted the authorization data, and verified that I'm using the correct Adobe ID, but nothing has helped so far.

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