ADE Unable to download

New Here ,
Apr 18, 2022 Apr 18, 2022

Copy link to clipboard

Copied

Group I work for sells ebooks and users can no longer open purchased books. I tried to replicate situation and I can open books purchased on existing PC but if I try to add purchasesd to another device get the same message

"Error getting License. License Server Communnication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN"

 

Issue on Windows 10 and looked through past messages and didn't really see a solution. Tried deauthorizing, starting from scratch on new computer, tried even using a different reader and still can't access. Happening to multiple people.

Views

27

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation