• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Digital Editions 4.5

New Here ,
Jan 07, 2021 Jan 07, 2021

Copy link to clipboard

Copied

Hello,

I downloaded Adobe Digital Editions 4.5 to my MacBook Pro (2019) (most recent Big Sur OS) successfully under Applications.  And the Help field shows that this computer is authorized.  And then Itried to download a textbook whose publisher setup the download for this software.  But I keep getting a license error -- that says "Unable to Download -- Error getting License. License Server Communication Problem:
E_ACT_NOT_READY"

I tried another MacBook Pro from work -- same message.

I tried de-authorizing the computer but the software doesn't allow me to do that.

I was however able to download this book to my iphone and an early generation ipad mini using this software.

Tech support at the publisher doesn't understand the problem.  Adobe tech support said they don't support this computer.

Could you suggest anything that might help?

Thank you.

 

John

 

Views

63

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation