Adobe digital editions forgotten password how to retrieve it

[Marie-Claude36137107itoo]

I forgot my password to log in Adobe digital edition.  How do I retrieve a forgotten password?  Thank you

[iCharles]

Hi @Marie-Claude36137107itoo ,

This is the Enterprise and Teams Community. Your issue seems related to the Adobe digital edition. Moving your thread to the Digital Edition community for further assistance. 

[Marie-Claude36137107itoo]

Hi.Yes this problem was related to my ADE account and it is an independent
application I know. I solved the problem by deleting the Application and
all associated folders and files (hidden). When I reinstalled the
application, I had to recreate a new account. I can read on the e-reader
again. Just so you know and can help other ADE users in the future.