cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
3
Upvote

Adobe Digital Editions won't open -acsm file

ayin89
New Here ,
Feb 11, 2016 Feb 11, 2016

Copy link to clipboard

Copied

bought a ebook from the Google Store, when I wouwnload the .acsm file to open it with Adobe Digital Edition this window popos up and the book won't open.

Screen Shot 2016-02-11 at 18.31.40.png

TOPICS
ADE authorization

Views

33.7K
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Nanaky
LEGEND , Feb 11, 2016 Feb 11, 2016

Macintosh:

  1. quit Adobe Digital Editions.
  2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
  3. Open Adobe Digital Editions and reauthorize.


Windows:

  1. Open Adobe Digital Editions.
  2. Press Control+Shift+D to deauthorize Adobe Digital Editions.
  3. Select Erase Authorization.
  4. Click OK and quit Adobe Digital Editions.

Votes

Translate
replies 26 Replies 26
latest latest Jump to latest reply
Dreamy_curiosity16B8
New Here ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Thank you, it worked perfectly on MacOS 10.15.7

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
FulvioOttaviano
New Here ,
Dec 18, 2022 Dec 18, 2022

Copy link to clipboard

Copied

LATEST

Hello, after wasting the better part of 2 days trying to get ADE to open my acsm ebook, i downloaded KBO free. It opened my ebook flawlessly. I don't suggest wasting time with ADE. That is Adobe's job, not ours!

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices