• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Autherise new computer

New Here ,
Jul 19, 2021 Jul 19, 2021

Copy link to clipboard


I've spend the last hour trying to get a book on my Kobo reader. Here's what I think is going wrong:

I have an old laptop with digital editions on it, that laptop is authorised.

I tried authorising my new laptop, it wouldn't accept my account because it's already been used on another device.

I then tried to import the ebook into the DE libraryon my new laptop anonymously. That worked, but then I couldn't transfer it to my ereader.

I then tried the process described here: https://community.adobe.com/t5/digital-editions/authorizing-new-computer-with-de3/td-p/8205735

That worked, I now have autherised DE on my new laptop, but I can't import my ebook anymore; it reads: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER.

This is highly frustrating; is there any way to save my book or is the ACSM bodged now?






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation