authorization

[baxterh78190673]

When opening adobe digital after getting a book from the library will get a error not authorize. The computer is authorize. Unable to erase authorization, keys greyed out. How to fix ?

[Nanaky · Accepted solution]

Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.

[Sofie5C7F]

Would i then lose the book that I already have on my non authorized accont? 

[briprinz]

this doesn't solve my problem - I still get the "device not authorised"message