Changing Computer's authorization

Report · May 12, 2015

Hi,

When I want to change my computer's authorization and I click on the "continue Icon" the system asks me to connect using my Adobe ID and my Password, which I do ... then I get this:

I have tried several times (10 times on different dates) and I still get the same message.

How can I solve this knowing that my Adobe ID and Password do work perfectly on the Adobe website?

Thanks

Report · May 12, 2015

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!