Digital Editions not recognizing my ID or password

[Pinman3]

I downloaded this and installed this today. I created an ID and password.  The adobe website recognizes this ID and password, but the APP does not. how do I get this fixed? I see a couple of updates today on the app, could this be part of the problem?  Any help is appreciated.

[Paabs]

I have the same problem. Reset passwords and still no luck

[Terry86]

I am having the same problem. The chat assistant is unable to help, completely clueless. I need access to my ebook urgently and there is no assistance

[Paabs]

So did another reset. Checked the box to log out of all devices and manually entered a password rather than Apple keychain auto fill. Seems to work now