E_LIC_CONNECTION_PROBLEM

Report · Nov 16, 2009

I got this error in DEigital Editions few days ago. I wanted to dowload an e-book from netlibrary. Before everything was wakiing fine. Any suggestion?

Report · Jan 05, 2010

its just soooo frustrating.

fingers crossed they sort it soon!

Report · Jan 06, 2010

hey

i had the same problem yesterday, and tried again today and the download was fine. thankfully.

hope you guys got it sorted to.

Report · Jan 06, 2010

My worked this morning as well. Thanks

Report · Jan 06, 2010

Hi,

Mine seems to be working again as well, hopefully this doesn't happen too often! Hope everyone elses starts working again!

Report · Sep 15, 2012

Wow. Two and a half years later, and this issue reappears. How many of these "server moves" are occuring? I downloaded a book from Google Play (on Thurs, the 13th) and had this same exact problem. Google told me they would escalate the issue and I would hear from them sometime next Tuesday or Wednesday. I opted to get a refund instead. So, Adobe, if this problem keeps popping up, how can I trust that future purchases of *.acsm files won't have the same issue? Should I just abandon any retailer that sells ebooks in the ePub format?

Report · Sep 23, 2012

Unfortunately this problem is still ongoing. I have had no problem with books until yesterday 23/9/2012. Now I cannot download the last 6 books I have purchased. It looks like I will have to look for a new vendor.

Report · Feb 17, 2018

I'm having the same problem! When trying to download a ACSM-file I get the error-message

E_LIC_CONNECTION_PROBLEM

I'm getting pretty annoyed that this have occured a long time now. I have never had any problems earlier but now it has started and I don't know what to do. Can someone please help me??

Kind regards

Ingela

Report · Aug 06, 2025

Hi, I know that many years are passed, but I have exactly the same issue right now. I'm trying starting from yesterday, but nothing happens.
I have the .acsm file in local filesystem and ADE is getting this (see below). What am I suppose to do?

Report · Aug 07, 2025

Same problem here since 3 days. I don't know what to do!