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eBook readable in Adobe Digital, can be copied to tablet but impossible to open once there... ;-(

New Here ,
Feb 23, 2021 Feb 23, 2021

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Hi there,


I downloaded a (payed) eBook. (in fact, that was a .acsm file, - I usually have .epub only).

Once clicked, it comes in ADE and I can read the "book". After that, I can copy this book to the ereader (TrekStor) with no error. BUT, once trying to read it on the TrekStor, it kind of reboot the TrekStor...

The same on an iPad mini: the .acsm (converted to .epub) is in the ADE app but nothing show up when clicking. The computer is autorize, the TrekStor also, with the same uuid...

After at least 4 hours trying to deal with this, I have no more ideas... that's why I'm asking for help!   😉


The thing I noticed is that, clicking info on this file, it says: "copy: not autorize"


Why is that? How to fix this? Thank you.  😉






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