Error. Check Activation.

[ryanhofrichter]

Hello, although my computer is authorized to read content through ADE, when I try to open E-Books I get the 'Error.  Check Activation" message.  I have seen online that erasing authorization and reauthorizing is one solution, but I'm not sure what to enter for VendorID and password.  Is there a way to recover this information?  Are there other solutions here?

Best,

Ryan

[Nanaky · Accepted solution]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[ryanhofrichter]

Thank you!

[Nanaky]

You are welcome.

[lindar6856097]

I have Windows 10.  How do I get to my computers Registry Editor?

[Nanaky]

Press WINDOWS + R. Write regedit and press enter. The Registry should open.

[lindar6856097]

Thanks.

[DOTT GAETANO GIORDANO]

Io sono riuscito ad arrivare fino a qui:

   
Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key

Non sono riuscito a:

    Choose File > Export.

Sono andato nello STORE di WINDOWS 10
E ho scaricato DREADER

E  -SORRY- BUT IT WORKS. LEGGO QUELLO CHE CON ADOBE DIGITAL MI DAVA CHECK! ERROR ACTIVATION

Adobe dovrebbe dare la possibilità agli utenti di risolvere il problema, e non di impiccarsi con i file del registro.

Chi non riesce a modificare la KEY WORD di ADOBE DIGITAL, scarichi un altra APP (io sono su un PC WINDOWS 10 64 BIT) e gli può funzionare lo stesso

[Nanaky]

lindar6856097 schrieb:

Thanks.

You are welcome.

[Guest]

I cannot seem to find the WINDOWS + R tab. How do I do this?

[Nanaky]

On your keyboard if have you a windows device.

[DOTT GAETANO GIORDANO]

Allora, traduco per gli italiani, dal momento che qui sembra che tutti debbano conoscere l'inglese.

Per ovviare a questo problema dell' ERROR CHECK ACTIVATION bisogna distruggere la chiave del registro dell'attivazione di ADOBE DIGITALE.
Questa chiave si trova nella cartella ACTIVATION al termine del percorso:  HKEY_CURRENT_USER - ADOBE - ADEPT - ACTIVATION nel file del Registro.

Di fatto, e in sintesi, bisogna aprire il File del Registro e cancellare la cartella ACTIVATION e poi riautorizzato il PC.

Bisogna dunque prima trovare la cartella HKEY_CURRENT_USER, aprirla, poi cercare la cartella Software, poi quella Adobe quindi quella Adept e alla fine la cartella ACTIVATION

Per farlo, bisogna scrivere REGEDIT sul menu START. Cliccare si quando ti dice se vuoi far modificare il pc da quella APP, ed entrare nei file del registro.

Metto l'immagine: bisogna aprire il menu ad albero e da HKEY_CURRENT_USER, arrivare ad ACTIVATION e cancellarla.

Bisogna dunque prima trovare la cartella HKEY_CURRENT_USER, aprirla, cercare poi la cartella Software poi quella Adobe quindi quella Adept e alla fine ACTIVATION.
Bisogna poi esportarla prima di cancellarla, in modo che se succede qualcosa la possiamo rimettere.

Una volta che abbiamo esportato ACTIVATION (FILE - ESPORTA), e cioè ne abbiamo salvato una copia dove pare a noi, cancelliamo ACTIVATION, e facciamo ripartire ADOBE DIGITAL, riautorizzandolo di nuovo.

L'ho ripetuto in mille salse così ognuno lo può riprendere dalla parte che vuole.

Non sono responsabile di un uso improprio della procedura!

[emachine]

This worked Perfect! Thank You!

[Nanaky]

Fine.

[Bowedacious]

THANK YOU! Thank you! Thanks so much for posting this solution. I was getting so frustrated with Adobe DE and my eBooks. Even though I now know that my Nook Color can no longer read eBooks through my public library--at least I can get them to work with ADE on my desktop computer.  Your step by step directions were wonderful.  Thank YOU again.

[alm14631197]

Hi,

I had the same problem you did and worked on it TOO long. I finally got a solution. I went back to ADE version 3. I can now download from local library and move to my nook. Give it a try.

Al

[mikec75890921]

Before I try this, I would like to clarify something that might be pertinent. I recently changed my contact email on my Adobe account (kept the same password). I have tried to deauthorize/authorize ADE, but when the box pops up it still shows my old email address, and will not recognize the password. Will the registry editor steps above correct this?

[nina15B9]

Hi,

I can't reauthorize.

Can you help me?

[Stephen28344870397o]

Adobe Digital Editions (ADE) allows a limited number of "Activations" (what the answer is calling "ReAuthorise"). Once you reach that thereafter you will get an error that you have reached the maximum. There is no way to increase the maximum, there is no way the user can reset it. The recommended solution (by adobe community members) is to ask Adobe Customer Care to reset it. The issue many people are facing is Customer Care then tell you they do not support "freeware" - which ADE is. So you get screwed. Apparently some techies will and some won't - it's hit and miss. So you can't be too liberal with the "reauthorising". You can find many moans about this. It is nasty and has tripped up many people. Personally I feel if you buy a new pc/laptop/tablet you should be able to de-authorise the old one and this increases the authorisations you have left so that reauthorising on the new equipment balances out. Not so it seems. Every reauthorisation decreases your count by one until they are all gone. And when they are gone, they are gone. No other company thinks like that - just Arrogant Adobe! I dislike them more than I dislike Microsoft!

[finlay john 1550]

Tried this and it doesn't work. I am stuck with my original authorization and cannot delete it or reauthorize.

[Nanaky]

Has you check exact the steps?

[finlay john 1550]

Followed steps one by one as written. Cannot reauthorize nor delete existing authorization.

[Nanaky]

Which point not work?

[finlay john 1550]

The final step:

Open Adobe Digital Editions and reauthorize.

[Nanaky]

Has remove the right key in the registry?