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Error opening ebook in ADE 3.0

New Here ,
Apr 10, 2020 Apr 10, 2020

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I tried opening the PDF file in ADE 4.5 but it gave an error opening file. So I downgraded to 3.0 and it gives me an error Activation Server Error Code: E_ADEPT_INTERNAL. This is on Windows 7. I originally ran this on my smart phone and I am able to view this file on my phone.

 

When I view the item info against the book listed in the library, it shows under Permissions that "The document is licensed for a different user account" 

I do not have have another account and the fact that I can view the file using the same account on my smartphone indicates that there is some problem that I cannot resolve at my end.

TOPICS
ACSM files , ADE authorization

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