Errors in ADE interface between library and ereader

[frankg88091361]

I recently reinstalled Adobe Digital Editions on my computer because my Kobo reader was unable to open books from the emedia library which had been copied onto it by ADE.

Now ADE cannot even fulfill the files downloaded from the library "Error check activation"

and cannot copy files it already has to the reader "Errors were detected"

It knows the Kobo reader is there but cannot see any of the files in it.

[Nanaky · Accepted solution]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[frankg88091361]

I am operating with Windows 7 where I couldn't find a Start>Run option

So I opened the Windows XP virtual machine and followed your instructions there

I was able to follow the string in the Registry Editor to \Software\ but under it there was no \Adobe\

Is there perhaps a proper way to get to the Registry Editor in Windows 7 by which I would find Adobe?

[frankg88091361]

I found "run" in WIndows 7 and followed the instructions successfully

It works now

Thank you

[Nanaky]

You are welcome.