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Here is the answer to this problem:, Error getting License. License Server Communication Problem: E

New Here ,
Nov 28, 2021 Nov 28, 2021

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Your authorization file will need to be manually deleted.

 

You need to delete out a few registry keys to clear the activation for ADE. You must have administration authority.

 

On Windows it can be found here:
Open Windows Registry by using the command prompt and typing 'regedit' or by opening the start menu and searching for 'regedit'.

 

Search for the following folder:
HKEY_CURRENT_USER\Software\Adobe\Adept\Activation

 

The 'Activation' folder can be entirely deleted.

 

On Mac it can be found here:
In Finder, find the 'Go' option on the menu bar and click 'Go to folder' and type the following in:


~/Library/Application Support/Adobe/Digital Editions/

 

Delete the activation.dat file within the 'Digital Editions' folder.

 

Restart ADE and it should be deactivated at this point. You should be good to sign back in.

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New Here ,
Jan 18, 2023 Jan 18, 2023

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There is no Adobe/Digital Editions/ when I try this on my macbook? Do you have any other ideas?

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