• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Here is the answer to this problem:, Error getting License. License Server Communication Problem: E

New Here ,
Nov 28, 2021 Nov 28, 2021

Copy link to clipboard

Copied

Your authorization file will need to be manually deleted.

 

You need to delete out a few registry keys to clear the activation for ADE. You must have administration authority.

 

On Windows it can be found here:
Open Windows Registry by using the command prompt and typing 'regedit' or by opening the start menu and searching for 'regedit'.

 

Search for the following folder:
HKEY_CURRENT_USER\Software\Adobe\Adept\Activation

 

The 'Activation' folder can be entirely deleted.

 

On Mac it can be found here:
In Finder, find the 'Go' option on the menu bar and click 'Go to folder' and type the following in:


~/Library/Application Support/Adobe/Digital Editions/

 

Delete the activation.dat file within the 'Digital Editions' folder.

 

Restart ADE and it should be deactivated at this point. You should be good to sign back in.

Views

131

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 18, 2023 Jan 18, 2023

Copy link to clipboard

Copied

LATEST

There is no Adobe/Digital Editions/ when I try this on my macbook? Do you have any other ideas?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines