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How do I reset the limit count on my Adobe digital edition ID.

Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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Limit of number of machines allowed per ID reached and would like to reset it back to zero.

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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among the ways, go to your account and sign out from all computers, https://account.adobe.com

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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Thank you. I seem not to find where all devices associated with my account is.

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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How do I locate authorized devices and how to remove them?

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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what do you see at

 

kglad_0-1710257860071.png

 

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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Thank you. I am able to locate devices now. But apparently there no devices.
activated devices.png

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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there might be something else you need to do with ade to reset.  wait a day to see if any ade experts help.

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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Alright. Thank you for your support.

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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you're welcome 

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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