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How do I reset my activation count so I can use me ADE to download books to my Kobo again? I keep getting an error message saying I've exceeded my activation count & I only have it authorized on my PC.
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I have the same problem, the help center chat sent me to this forum. How do I get the couter reset?
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I have a Kobo libra H2O e-reader and everything has been fine for several months.
Recently, when I tried to open a book with my Kobo eReader, I got the message "your reader is not allowed to open this book ... please authorize again.
So I deleted my authorization BUT when I tried to authorize my eReader again
ADE's Adobe ID contains a lot of letters and numbers.
The Adobe ID of the eReader is: Adobe ID (default ID)
When I click on "authorize device", I get the message:
An Adobe Digital Editions error has been detected. The maximum number of machines allowed per ID has been reached.
I spoke with several people at Adobe, a technician even took control of my computer to try to fix the problem on my computer but nothing to do.
Can someone help me please. Thank you.
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same here. can you help please
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same here. what do i do?
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