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Issue with DRM

New Here ,
May 01, 2020 May 01, 2020

Hello! I bought an expensive e-book from Lehmanns in Germany but I'm not able to open it in Adobe Digital Editions. I have an Adobe ID (my e-mail) but the Adobe Digital Editions says that another user has already fulfilled the license. Where could I get help, since Lehmanns bookshop is not able to help.
Thank you!

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New Here ,
Jan 04, 2022 Jan 04, 2022
LATEST

As no one else has offered an answer, I'll make a suggestion. In ADE go to the hamburger menu in the upper left corner and select "Refresh." 

 

This caused a missing book of mine to magically reappear. It might reset the permissions for yours. 

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