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My clients get ERR_TUNNEL_CONNECTION_FAILED when trying to download their ebook link
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/t5/digital-editions-discussions/my-clients-get-err-tunnel-connection-failed-when-trying-to-download-their-ebook-link/td-p/14262039
Nov 27, 2023
Nov 27, 2023
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sell ebooks via the Adobe Digital Editions platform. However I'm now having customers contacting me saying that when they try to download the ebook link, they get the following error message ... Hmm can't reach this page. It looks like the webpage at XXX might be having issues or it may have moved permanently to a new web address ... ERR_TUNNEL_CONNECTION_FAILED. I'm reading that it's because they are using Chrome. Can you please fix this. As I'm sure you can appreciate, I can't just ask every customer who uses a Chrome browser to undertake a detailed process of configuring their computer proxy server or DNS just to download and access my ebooks.
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