Problem uploading books

[vickies45682095]

I was using Adobe Digital Editions with no problem for a couple of month.  Then I got an error when I tried to upload a book from the library "Error getting License.  License Server Communication Problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12".  I tried removing and re-loading the program but that did not help.

[Dominic Michael]

Please follow below steps:

1. Uninstall ADE

2. Please download the latest ADE 4.0.3.117585

http://www.adobe.com/solutions/ebook/digital-editions/download.html

3. Launch ADE

4. Help -> Erase authorization.

    ADE will be deauhorized.

5.  Now again AUTHORIZE ADE

      Help-> authorize computer.

Note: After this, you will not be able to open books that are fulfilled using anonymous accounts (authorized computers without an ID).