Problem uploading books

Report · Jun 24, 2015

I was using Adobe Digital Editions with no problem for a couple of month. Then I got an error when I tried to upload a book from the library "Error getting License. License Server Communication Problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12". I tried removing and re-loading the program but that did not help.

Report · Jun 25, 2015

Please follow below steps:

1. Uninstall ADE

2. Please download the latest ADE 4.0.3.117585

http://www.adobe.com/solutions/ebook/digital-editions/download.html

3. Launch ADE

4. Help -> Erase authorization.

ADE will be deauhorized.

5. Now again AUTHORIZE ADE

Help-> authorize computer.

Note: After this, you will not be able to open books that are fulfilled using anonymous accounts (authorized computers without an ID).