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Problems with adobe ID after reinstalling windows

New Here ,
Dec 27, 2020 Dec 27, 2020

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Hello! I just restarted my computer. I saved all my data. The ebook I used to read on this computer now doesnt work. Adobe digital asks me for ID, I gave my ID and it doesnt work. Apparently "this account is not associated with this file". I have one account, one email. 

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