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"This book has been returned. Loan not on record." - I have a Mac

New Here ,
Sep 19, 2020 Sep 19, 2020

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**I have a Mac

Nook paper backlit

 

When I attempt to put a library book on my Nook I get one of two messages:

"Error Dialog- This book has been returned. Loan not on record." - .epub

"This NOOK cannot read this file. It may be an unsupported format." - .acsm

 

My Nook only supports .epub however, I wanted you to be aware of what happens when attempting to use an .acsm.

 

I tried installing ADE 3.0 per previous posts however, it's no longer supported with the IOS I have. I had to download ADE 4.5.11 in order for ADE to open. 

 

I have two books I am trying to read. I returned one of the books and rechecked it out, that didn't work. 

 

My Nook and compture are both authorized under the same account. 

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